Since I discovered Sunway, going abroad has become so much easier and infinitely more pleasant. Kellie is unflappable, problems simply melt and it’s up, up and away.. Here’s to lots more Sunway hol... Voir plus
L'entreprise a répondu
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Lisa was very helpful and took time and care with information requested .It would be great if you had more tours going via Shannon. Trying to get to Dublin or Cork is very stressful. Looking forward t... Voir plus
L'entreprise a répondu
I booked the cruise with Sunway , and i would say fantastic experience - from the moment i called to check the details, and they provided an excellent service , huge savings - huge shout out to Toni B... Voir plus
The website is very easy to navigate,however more detail of the destination hotels would be useful. For example,why go to Bodrum and Turkey in general? Specifically ,how far is my hotel from the c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Voyagiste
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Site de recherche de vols
- Agence de voyages
- Agrégateur de voyages
Écrit par l'entreprise
Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.
Sunway
Écrit par l'entreprise
- Irish Owned, Award Winning and committed to our customers
- We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.
Coordonnées de contact
Marina House, Clarence Street, Dun Laoghaire, A96 RK31, Dublin, Irlande
- +353 (01) 2366888
- info@sunway.ie
- sunway.ie
4,8
Excellent
4 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I booked the cruise with Sunway
I booked the cruise with Sunway , and i would say fantastic experience - from the moment i called to check the details, and they provided an excellent service , huge savings - huge shout out to Toni Birthistle , she is excellent and amidst super busy schedule patiently takes the call and support the itenery and questions.she needs to be given 10/10.
24 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The web site was easy to use I have…
The web site was easy to use I have being booking holidays for year on this site and never had any issues
22 mars 2026
Réponse : Sunway
Dear Mr. Kelly
We were happy to hear that you found our website easy to use . We appreciate your continued trust in our services for booking holidays over the years without any issues. We thank you for letting us know and we look forward to organising more holidays for you.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very professional representative
THe representative, Catherine, was extremely helpful and friendly, very competent. Made everything very easy
23 mars 2026
Réponse : Sunway
Dear Debbie
We were very happy to hear that our staff member Catherine was extremely helpful, friendly, and competent and made your booking process very easy for you. We appreciate your positive feedback and thank you for letting us know,
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!
It was easy to book and understand
It was easy to book and understand. It was a pity that even though I'd booked flights I'd to go to the carriers app to include and pay for bags extra
24 mars 2026
Réponse : Sunway
Dear Mr. O'Brien
We were happy to read that you found the booking process easy to understand. We regret that you had to use the carrier's app to include and pay for baggage separately after booking flights with us and you comments will be passed to all relevant concerned persons.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Réponse : Sunway
Dear Ms. Scanlan
We were happy to hear that your booking experience was easy and efficient. Thank you for your positive feedback as it means a lot to us
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Excellent customer service
Excellent customer service. Nadya was very helpful and informative
21 mars 2026
Happy Travels..
Since I discovered Sunway, going abroad has become so much easier and infinitely more pleasant. Kellie is unflappable, problems simply melt and it’s up, up and away.. Here’s to lots more Sunway holidays!
21 mars 2026
Réponse : Sunway
Dear Ms. Ryan
We were very happy to hear that your travel experiences have been so positively transformed. It's wonderful to know that our staff member Kellie made going abroad easier and more pleasant for you. Here's to many more holidays with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Booking experience great
Booking experience great
The agent on the phone was really helpful and I felt she went out of her way to insure that the holiday was right for us.
Sharon Healy
21/03/2026
22 mars 2026
Réponse : Sunway
Dear Ms Healy
We were happy to hear that you had a good booking experience was good and it is wonderful to know that our agent was helpful in ensuring the holiday was right for you. We appreciate your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Speedy and professional staff who…
Speedy and professional staff who explained everything so well while also being very friendly
20 mars 2026
Réponse : Sunway
Dear Ms. Gavin
We were happy to hear that our staff was speedy, professional, and friendly! We appreciate you taking the time to share your positive experience with us and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.
Andalucia Tour Shannon
Lisa was very helpful and took time and care with information requested .It would be great if you had more tours going via Shannon. Trying to get to Dublin or Cork is very stressful. Looking forward to seeing more tours ex Shannon
20 mars 2026
Réponse : Sunway
Dear Mary
We appreciate your positive feedback regarding the helpful assistance you received from our staff member Lisa. We acknowledge your suggestion for more tours departing from Shannon and the travel stress you experience travelling from Dublin or Cork. We value your input as we plan future tour options.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Nicci was very helpful -sending me detailed emails promptly, answering my questions and organising my trip very efficiently
Nicci was very helpful -sending me detailed emails promptly and organising my trip very efficiently.
8 mars 2026
Réponse : Sunway
Dear Mr Nish
We appreciate your feedback and will use it to improve our services and make sure we meet your expectations better.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Tracey was a godsend
Tracey was a godsend, last minute change to pur plans and she went above and beyond for us
17 mars 2026
Réponse : Sunway
Dear Ms. Mcentegart,
We were happy to hear that we exceeded your expectations during your last-minute change of plans. We appreciate your positive feedback concerning our staff member Tracey and are grateful for your kind words.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Really easy to book with plenty of…
Really easy to book with plenty of destinations to choose from. Some that are not on another site I usually would use. Only issue I had was with cost of shuttle & insurance so didn't purchase. Will get separately.
10 mars 2026
Réponse : Sunway
Dear Ms. Conroy
We were happy to hear booking was easy and that you found destinations unavailable elsewhere. We appreciate your feedback regarding the shuttle and insurance costs and these will be passed to all concerned persons. Thank you for your review.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Michelle was pleasant,efficient and…
Michelle was pleasant,efficient and helpful. Did everything she said whe would.
John
14 mars 2026
Réponse : Sunway
Dear Mr. Creed
We were happy to hear that you found Michelle our team member pleasant, efficient, and helpful. We appreciate you taking the time to send us this positive feedback.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Back years ago we always went trough…
Back years ago we always went trough subway holidays great team never any problems.
16 mars 2026
Catherine Cinnamond was extremely…
Catherine Cinnamond was extremely helpful and friendly.
7 mars 2026
Lots of flight time options
Your site is very easy to navigate and I particularly liked the variety of flight time options available at the click of a button.
13 mars 2026
Réponse : Sunway
Dear Ms. Gallagher
We were very happy to hear that our site's ease of navigation and flight time options met your needs. Thank you for taking the time to share your positive experience with us!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Very good experience Kellie was very helpful
Very efficient from start to finish by kellie thank you
13 mars 2026
Réponse : Sunway
Dear Mr. Rochford
We were very happy to hear that you found our service efficient from start to finish. Thank you for your positive feedback regarding our staff member Kellie she will be delighted to hear this and we appreciate you letting us know very much.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
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