SuperCarers Avis 

142
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The kindness and help given to me by Vanessa and Fraser and the rest of the team at SuperCarers took away so much of the stress of living abroad while needing to take care of my mother in London. I... Voir plus

Noté 5 sur 5 étoiles

The live-in carer stayed with us for 17 days. From the start she fitted in very easily with the family and proved to be kind, caring, flexible and attentive. My dear mother-in-law needed extensive reh... Voir plus

Noté 5 sur 5 étoiles

I spoke to Vanessa on 27th December just after my mother had spent Christmas in hospital with two broken knees. I only had 24 hours to find a career for my parents and Vanessa was brilliant. Kind, s... Voir plus

Noté 5 sur 5 étoiles

Supercarers are an answer to prayer! They combine compassion with absolute competence. Cannot speak too highly of them. They listen to your needs and then act swiftly to connect you with high calibre... Voir plus

À propos de l'entreprise

  1. Services publics & locaux

Informations provenant de diverses sources externes

We help families to connect personally with carers and easily manage their care requirements online, removing the need for a care agency. Families save money and carers earn a living wage - making care better for everyone. If you’d like to discuss your care needs first, speak to one of our care advisors on 020 8629 1030.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

142 avis

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1 étoile

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4,9

Tous les avis

(142)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A brilliant company with a personal touch. I wouldn't hesitate to recommend them!

As anyone who has been in a situation where a loved one can no longer fully care for themselves knows, it can be very difficult to know what is best for them. Supercarers is such a lovely, personal company who use their own experience to help others in a similar situation. It is very reassuring to know that they actually care that our loved ones will get good, reliable care from their carers. Any emails, advice, etc that I receive from Supercarers always relates to their own experience, which I find comforting and reassuring. The carer they have provided for my Grandmother is fantastic. My Grandmother loves her too! We are now looking to increase the hours of care for my Grandmother and are in the process of finding an extra carer through Supercarers, as we wouldn't even bother looking elsewhere for one!

14 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Our First Booking with SuperCarers

We found SuperCarers online and made our first booking with them last week to support my husband who has MS. We were very happy with the service from the whole team. The booking process was easy and the team kept us in touch about the carers they had in mind for this assignment. We had the opportunity to speak to the carer before the date of the booking, which was very reassuring. The carer was punctual, efficient, cheerful and very good company. She looked after my husband very well and coped with our large dog. We would not hesitate to use SuperCarers again or recommend them to others. It was a very positive experience from start to finish.

6 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Company - Fantastic Staff

I would recommend SuperCarers to anyone in need of a carer. They are a great and helpful company that really were exceptional when I needed assistance. Thank you and keep up the great work!!

3 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Supercarers have been excellent at all stages....nothing was too much trouble and all our needs were met and the best part is that it was so easy! We have two carers doing nights for us and they have been incredible! Thank u to everyone at supercarers xx

28 octobre 2016
Avis spontané
Noté 5 sur 5 étoiles

Superb Care for my Grandpa

Daniel was great at coordinating and arranging for Rolly to visit my Grandpa. Rollywas absolutely fantastic. A real "supercarer", her bedside manner was impeccable and she was attentive, caring, interested and genuine. I can't recommend Rolly high enough. Thanks to both for the short-time SuperCarers looked after my grandfather, they did a great job.

14 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Speedy SuperCarers!

Within minutes of my initial conversation with SuperCarers I knew we had made the right choice! They were so helpful on the phone, quickly followed up the request by providing all the information we required in order to decide what care was best for my grandparents. Our carer starts tomorrow and every part of our journey so far has been that much easier as a result of the service SuperCarers provides. Thank you!

4 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Really pleased

Really pleased with the level of commitment, support and engagement from Supercarers. Management team and carers excellent, and they work closely with us to provide the best possible experience for our relatives. Also important is that carers are paid a good hourly rate which recognizes the great work they do. This was very important to us in ensuring we got the best possible care team for our relatives.

100% recommend Supercarers.

13 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Could not ask for better care and attention

Both my elderly parents have needed varying levels of care. Often these needs have changed at short notice. The care and attention given by both
Supercarers and the carers they have introduced has been first class. I strongly recommend you speak with with them.

11 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

short notice assistance

Staff on the phone were efficient polite and caring. A short term carer was found for my 90 year old mother very quickly. Great service and a very kind carer

8 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Great at getting back to me when they said they would !

It's so frustrating when your dealing with a company who don't get back to you when they said they would. It's especially annoying when your trying to plan care for a relative and as they are elderly they are even more anxious to know what is happening and when.
I really appreciated the way the team worked to always let us know what was happening and when.
The carer was great and we rated the whole experience highly.

5 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

We needed a Carer immediately !!!

Super carers found us a Carer without delay. The Carer was excellent. We found Super carers to be professional and reliable. Would definitely recommend them and use them again if necessary.

3 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Personal, approachable and easy to work with

I found them through the newspaper, which was very useful and the ad was very clear. I was matched to Milli and she was ideal for my circumstances! I have been working with her for 1 month and will continue to do so. I have had very good service and no complaints

31 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Fantastic staff who truly want to help. Highly recommended

We were looking to organise some care for my grandfather in NW London, and I came across SuperCarers online. I thought it was a fantastic idea as I have always felt that traditional 'agencies' are slow to respond and are very impersonal.

Our conversations with SuperCarers were, however, the total opposite: personal, professional and fully focussed on finding the best care for my grandfather. That makes a big difference when you're looking for a carer, I can assure you. Thanks for all your assistance. I'd recommend SuperCarers to anyone in a similar position.

23 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Great website!

I have been looking for a carer for my grandmother. The website is easy to navigate around and very informative.

22 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Great quality of carers and immediate action

After a bad fall, my mother was admitted to hospital. The family were conscious that upon being released, she would need regular care and home assistance. After searching online, we found SuperCarers. Their service and quality of care provided has been exceptional. Our request was responded to immediately and time taken to understand my Mother's character and needs. My mother has bonded with her carer and the rest of the family know that we can rely and trust the SuperCarers team for all our needs. I would recommend SuperCarers to everyone.

21 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Service was outstanding!

I recently was looking for a carer for my Great Aunt who is 87 and lives in West Hampstead. She wanted her independence but knew she needed assistance a few days a week. I came across SuperCarers - firstly I noticed that the website was full of clear and concise information which made it much easier for me.

I was contacted back, straight away and from there it was plain sailing. Thank you so much SuperCarers for being so understanding and so reliable.

21 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent company to contact if you need care support for loved ones

When I was looking for a carer for my family member, I was recommended SuperCarers by a friend. I found them extremely helpful, knowledgable and very amiable. I felt extremely confident that whoever I decided to go with, would have been vetted to the highest degree and would be someone I would feel comfortable leaving my relative with. I would have no hesitation in recommending SuperCarers.

21 mars 2016
Avis spontané

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