Excellent service, the price was very good Ordered and collected within the hour I was recommended by a colleague to use them and based on my encounter highly recommend them
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Lisez les avis des autres
Amazing prices for products that exceed any other supplier of similar goods, with delivery that outscores any anyone else currently advertising on the internet. Well done Trustpilot for giving an a... Voir plus
Used this lot on ebay. Dx courier always takes a week for delivery and we're talking animal feed. I've contacted them yesterday to cancel instantly from from realizing who I've ordered with once... Voir plus
L'entreprise a répondu
Always excellent service from Superpet Ltd. Repeat orders are despatched promptly, and delivery being free on all orders is a plus I know that I can rely on fast delivery from Superpet. It beats h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Superpet Ltd opened its first shop in 1982 in New Milton. A family run business with a wealth of knowledge and experience. As the retail market has changed to become more online so has Superpet Limited, creating our Amazon and Ebay shops that now sell all over the world.
Coordonnées de contact
Wilverley Road, BH23 3RU, Christchurch, Royaume-Uni
- 01202 483797
- Sales@superpet.co.uk
- superpet.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Best price, fast delivery
Ordered for the first time, Calciworms to feed hedgehogs. They are excellent quality at the most competitive price and delivery was super fast. I will order again without hesitation.
Great service
Great service. Easy to order online. Well packaged and quick delivery. Highly recommended for quality and service.
Great company offering a range of pet food
Great range of products at reasonable prices. Great quality too! Deliverey can sometimes be slow, but not always and it is free. Great that they have a loyalty scheme, especially when you are spending a lot of money on pet food!
Superpet's subscription service is fab
I've been using Superpet's subscription service for 6months now for my elder dogs' joint support supplement. It always arrives on time and is a great price. Can't fault the service at all, really pleased with how easy it makes it to make sure I keep on top of remembering to give my dog the supplement he needs
Good service and products
Good service and the birds loved the calciworms so we are ordering more!
Faultless
I have been buying my specialist dog food for my German Shepherd, from Superpet for a while now and I have nothing but positive comments. I am disabled and Harvey has Crohns so being able to order and receive reliable deliveries on time for him, especially as it isn’t available in a lot of places, even if I could get out, is of paramount importance to me. You’ve never let me down and the food is well packaged, delivered by a reliable courier and I always receive updates about when it is arriving. I wish more companies worked as seamlessly as you. Thank you 🐾🐾
Purchased Calciworms...Good value for…
Purchased Calciworms...Good value for money as usual, great service and quick delivery. My 'go to' supplier every couple of months. Definitely recommend.
Brilliant company to use
Brilliant company to use, ordering from the website is easy, everything clear to search for and find. Fast delivery. Always use Superpet for my pet supplies.
always deliver promptly
Value for money and quick delivery
Great pet food at a competitive rate
Great pet food at a competitive rate. Quick delivery and easy transaction. I am a regular, returning customer!
Brilliant price
Came quickly.
Easy to navigate the web page
Easy to navigate the web page and ordering was easy , products are first class
Dreadful customer service
Avoid buying from this company. I bought 'Stool-Eze' for my DOG from their amazon site. They sent the product for CATS. Amazon do not have a returns policy for this product. I contacted the company via amazon messaging, Superpet requested a pic of the product and the packaging. (I noticed that a staff member had stamped a smiley face 'Jane' as having picked and dispatched the wrong goods) As the packaging was in a full bin liner, out ready for the bin men, I wasn't able to retrieve it. I am disabled and my neighbour put out our bins. I messaged Superpet who then repeated the demand for the packaging. Since then, despite further requests, complete silence. Dreadful customer service for £6.51.....

Réponse de Superpet Limited
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