HORRIBLE WEBSITE !!!!! Money got debited and no order was placed , no customer care agent even cared to callback even after emailing and calling literally hundreds times , pathetic pathetic service ,... Voir plus
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Its got one of the pathetic customer service. I placed an order worth 11,500 and I was informed that the order would be delivered the next day. I wait the entire day no updates on delivery. The 3 day... Voir plus
Supertails has always been my favourite site to order all the essential products for my furry baby!!its not just a site... people working there ensure we are taken care off by calling,taking followups... Voir plus
Just Superb 🤩 loving Supertails, having large number of choices for everything for my pet Sunny with good discounted prices. Also impressed with surprising gifts & free gifts with every purchase. Kee... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your pets superstore
Coordonnées de contact
IndiQube TownHub, Indira Nagar 1st Stage, H Colony, Indiranagar, 560038, Bengaluru, Inde
- 18005723575
- support@supertails.com
- supertails.com
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Many thanks for the Bday gift
Many thanks for the Bday gift. I express immense pain to inform that Issac my furry friend is no more as he was killed by a local male cat last October. He was my son and may his soul rest in peace is the only request from you. Issacs gift will be shared by his little princess Tini whose birthday is next month. A warm meow and purr from Tini.Thanks team Supertails.
Most of the staff speak with tremendous…
Most of the staff speak with tremendous haughtiness, wrong tone, wrong choice of words, probably they feel they are acting professional but the lack of empathy will bring their services down. Change the staff or train them to have a smile in their voice. The delivery people are just as bad, calling ten times to ask for the location.

Réponse de supertails.com
Convenient Pet Supply ordering.
Not only does it offer a vast array of pet supplies, but what truly sets it apart is its unique feature: the ability to order pet pharmacy products online by uploading prescriptions.
As a pet owner, having the convenience of ordering prescription items alongside regular pet supplies is a game-changer. While the pharmacy products may take a few days longer to arrive compared to non-pharmacy items, the convenience far outweighs the wait.
No more running around to different local pet supply stores or waiting in line at the vet's office – now I can simply upload my pet's prescription and order everything they need from the comfort of home. It's a stress-free solution that saves me time and hassle.
Supertails.com has become my go-to for all things pet-related. With its user-friendly interface, wide selection of products, and convenient prescription ordering option, I couldn't ask for more.
Pathetic service
Pathetic service.
Got the wrong product even after speaking to customer care on multiple occasions.
Very good experience with their services
Supertails actively communicates with the customer. The products are packaged well and there haven't been any issues so far with any of my orders.
Great surprise I really loved it it’s was such…
Great surprise it’s was such beautifully presented
Timely orders r received
Timely orders r received. My Brownie cat bday is coming. Supertails has sent him a beautiful birthday hamper
Love this site
Love this site! Products and discounts are great but other than that it's the personal touches that are really memorable.
Supertails are awsome
Supertails are awsome! They excite us with great free gifts, great prices & deals.
Team is nice and customer centric
Team is nice and customer centric. I like their service and i love to order from their store.
Great service
Good doctor consultation experience. Variety of treats available at affordable price. Delivery service is good. Customer service is good.
The addition surprise gift make our days special.
MY BUDDY SO HAPPY FOR YOUR GIFT
Great gesture and useful gift!!
Sweet Experience
Supertails is a great place to shop for pet essentials. Their love and concern for pet wellbeing is commendable. I was touched when they sent me a pack of treats for my Alaskan Malamute Sultan! Way to go Supertails - you have me as a customer forever!
It was wonderful to recieve birthday…
It was wonderful to recieve birthday chocolate from supertails.
Appreciate the gesture♥️🙏
Special feeling for ur gift to Maddy 💓
Extremely sweet of Supertails to…
Extremely sweet of Supertails to remember my doggos birthday and send him a sweet gift, which he absolutely loved. Thanks for everything Supertails!! U guys are Super indeed 😁
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