Surefire Software Avis 38

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

If you want to grow your business Surefire Software offers the way. It's levels above the competition and will surely elevate your company. Book a demo, you'll be glad you did.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The walk through of the software was made very simple & easy to understand, the demonstration was more entertaining than you normal tv show, watching all the processes come together like magic. Very i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I run a heating company with a few guys working for us, Billy introduced me to Surefire nearly a year ago now and it has made a big difference. It’s nice and easy to navigate compared to other systems... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sure on fire is billy from sure fire Guy walks the talk and is on the ball After being ripped by comusoftarse me and jobnologic I've found our software crm and it's a pleasure to purch... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de CRM
  2. Ingénieur électricien
  3. Fournisseur de chauffage
  4. Plombier

Écrit par l'entreprise

Surefire streamlines all aspects of your business and improves customer relationships. Created by plumbers and heating engineers for plumbers and heating engineers.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

If you want to grow your business…

If you want to grow your business Surefire Software offers the way. It's levels above the competition and will surely elevate your company. Book a demo, you'll be glad you did.

22 janvier 2025
Avis spontané
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Réponse : Surefire Software

Hi Martin,

Great to meet you and Toby earlier, and really glad Surefire tocks all the boxes on your wish list, onwards and upwards 👆🏻

Billy.

Noté 5 sur 5 étoiles

Get your popcorn out, your about to be entertained...

The walk through of the software was made very simple & easy to understand, the demonstration was more entertaining than you normal tv show, watching all the processes come together like magic. Very impressed with the software & the service.

13 janvier 2025
Avis spontané
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Réponse : Surefire Software

Hi Jay,

Glad you enjoyed the overview and now using the software to improve all your processes and of course increae profit, whilst also getting more down time, a total win-win 👍🏻

Ben: (Support team member)

Noté 5 sur 5 étoiles

Sure on fire is billy from sure fire

Sure on fire is billy from sure fire
Guy walks the talk and is on the ball
After being ripped by comusoftarse me and jobnologic I've found our software crm and it's a pleasure to purchase from a real grafter that's like most of us worked his arse off to get here !

It's designed for heating engineers by a heating engineer a successfully one at that

Company's down to earth and I like them alot

There softwares brilliant 👏

Dd wilson liverpool

You know the one

13 novembre 2024
Avis spontané
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Réponse : Surefire Software

That's quite a review 🙏

A huge thanks for sharing such a positibve experience ⭐️⭐️⭐️⭐️⭐️

Thomas: (Support team member)

Noté 5 sur 5 étoiles

Outstandingly Good Software

We have been using Surefire since January 2023. The software is excellent and the support is outstanding. We have provided heating services for 20 years and have several thousand customers. We found the transition to Surefire straightforward and our office staff and engineers in the field became proficient in using the software withing one month of going live. The impact on both productivity and customer satisfaction has been profound. Sean & the team at UKBC.

7 juin 2024
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Réponse : Surefire Software

Hi Sean, 2 years in and still enjoying all the benefits of Surefire, we have some amazing new features coming soon which we will notify you of in due course, meantinme, a huge thanks for such a positive ⭐️⭐️⭐️⭐️⭐️ review 😊

Billy.

Noté 5 sur 5 étoiles

Game changer!

Been using Surefire around 2 years now, it has totally changed my business!! From running our engineers diary for keeping tabs on quotes, conversion rates and invoicing Surefire does it all. The support is always there ready to help.

15 avril 2024
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Réponse : Surefire Software

Thanks for the great feedback,

We are continually improving the software so you will see some great new features in the coming months ⭐️

Noté 5 sur 5 étoiles

Billy is fantastic

Billy is fantastic. Explained the demo brilliantly. And we can’t wait to get started using this software. No doubt it will help our business

8 avril 2024
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Réponse : Surefire Software

Hi Max,

Really glad you loved the software, and I know it's going to transform your business in a short space of time. Tpm's all set to get you on-borded and help with your data import.

Don't hesitate to let us know if you need any further assistance or support, it's all a part of what we do 😊

Billy.

Noté 5 sur 5 étoiles

Saves time and money

Saves time and money , this is the best software for gas engineers I have ever come across. I want to say Thank you to Thomas Mason Technical Support Manager at surefire for helping me on several occasions nothing is ever to much trouble for this man , he goes above and beyond. Thank you Thomas !

23 février 2024
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Réponse : Surefire Software

Thank you for the review! As always, if there is anything we can do to help, please do not hesitate to ask.

Thomas.

Noté 5 sur 5 étoiles

Great Product !!!

Great product, Billy’s one on one demo is fantastic. I should have got SureFire years ago.

26 janvier 2024
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Réponse : Surefire Software

Thanks Adam,

Glad you appreciated the demonstration, we’ll have you up and running at full speed this time next week 👍🏻

Have a great weekend.

Billy.

Noté 5 sur 5 étoiles

Easy to use and easy to integrate

As web site developers we have built a number of web sites for plumbers; integrating their sites with Surefire. It is so easy to add to web sites with and our customers all sing its praises.

4 décembre 2023
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Réponse : Surefire Software

Thanks Steve,

The guys who use your services to plug in to Surefire all comment on how professional you and your team are, it's nice to know we are making your job as simple as possible.

Billy.

Noté 5 sur 5 étoiles

A fantastic introduction to Surefire!

A fantastic first introduction to Surefire by Billy with such passion about what the app can do for our business.
We then had a great onboarding with Tom who helped go through things in more detail, we can’t wait for this app to revolutionise our business and lives!! Thank you Billy Wilgar for an amazing app!!

4 novembre 2023
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Réponse : Surefire Software

Hi Annette,

I have to say your comments to me by text on Saturday literally made my weekend.

I am so glad you can see how Surefire will revolutionalise both your business, and your lives!!

Always here if you need further help or support.

Billy.

Noté 5 sur 5 étoiles

Complete package

Just had the demo from Billy at Surefire and the product looks outstanding. Job Management ✅ seamless customer booking ✅ Easy payment integration ✅ top job from Surefire, looking forward to onboarding asap 👌

16 octobre 2023
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Réponse : Surefire Software

Hi Mark,

I know you have been looking for a solution for a very long time, and have reviewed several other options, this makes your review all the more glowing!

Looking forward to get your data imported and getting you fully up and running after your on boarding.

Billy.

Noté 5 sur 5 étoiles

This new software will save the office…

This new software will save the office so much time. The team are great and really helpful. This is a game changer.

3 octobre 2023
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Réponse : Surefire Software

Thanks for the great review, and accept my apologies for taking so long to reply.

Billy.

Noté 5 sur 5 étoiles

Bye Commusoft Hello Surefire!! A great new addition to our company!

If at this point you are looking for your first CRM system, Commusoft would be the last one I would choose after what we have experienced.

The first thing that drew us to Surefire was the boiler quoting system, after our demo with Billy. This is a much more modern and smoother process than what we had been using through commusoft and to be fair, it must be said, that it has been very well received by our customer and our sales have defiantly gone up since using this quoting system.
I believe this can be bought as a separate module and you don’t have to get the full CRM system too but they work well together and we would highly recommend.

The first thing I would say is the move from commusoft to surefire was a daunting thought after using it for over 10 years, When coming to leave it proved to be difficult, made purely by the arrogance and the obstacles put in our way by commusoft.

When we had seen the quoting module, we looked further into the CRM system, we noticed lots of really good points, it became apparent very quickly that this software had been produced by somebody in the industry, for heating and plumbing companies.

The engineers now love the app, just ask one about populating the paperwork from the gc number (wow) among many other things.

My customers love the communication, I had a recent google review that said we are the uber equilvent of plumbing and heating in terms of our communication, updates and tracking engineers when on route. All which is one of the perks of having the Surefire system.

To sum up

The hard bit : Commusoft made it increasingly difficult to get our customer information to import into surefire, with over 12,000 customers this proved difficult but wasn’t impossible with abit of work.

The good bits: My business is now more profitable than it was before, customer support is much better and included in the package, rather than always trying to charge you more money for data and training like commusoft did.

14 septembre 2023
Avis spontané
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Réponse : Surefire Software

Hi Amy,

Wow, thats what I call a review (Not that the others aren't great btw). The time and effort you have put into writing such detail is hugely appreciated, and I hope we can continue to improve you profit margins even further moving forwards. 👍🏻

Thanks a bunch 👌🏻

Billy.

Noté 5 sur 5 étoiles

Demonstration with Billy

Sat with Billy for an hour today looking to upgrade my crm services
By far the best I've seen out there covering everything you need to succeed in business I'm now looking forward to this new change

30 août 2023
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Réponse : Surefire Software

Hi Darren,

Glad you can see all the benefits of moving forward with Surefire, let us know if you need anything further from us to ensure your business gets to the next level.

Billy.

Noté 5 sur 5 étoiles

Great Demo by billy

Great Demo by billy, it look to be a fantastic system really well thought out

24 août 2023
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Réponse : Surefire Software

Hi Jonny,

Many thanks for your review, I have already spoken with the team about some of your ideas and we are looking into how quickly we can implement some of them :-)

Billy.

Noté 5 sur 5 étoiles

Demo

WOW I am completely blown away Surefire LOOKS amazing. Just had a demo with Billy and what a pleasure it was for over an hour and a half about Surefire, he wasn’t in a rush and explained everything to me. We have our on board training next week and can’t wait to be part of sure fire making our business even more stream line. Thank you again Billy it was lovely to meet you!

20 août 2023
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Réponse : Surefire Software

Hi there,

Thank you for the fantastic comments, we are just gathering momentum and the Surefire message is getting out there now!!

Don't hesitate to ask if we can be of any further assistance to take your business to the next level :-)

Billy.

Noté 5 sur 5 étoiles

Amazing software and support

Amazing software! Any technical questions always sorted in minimal time by Thomas. A must go to for any Plumbing and Heating engineer/company.

16 août 2023
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Réponse : Surefire Software

Apart from being the best software for our industry, our support is something we hugely pride ourselves on, really glad your enjoying using it 👍🏻

Billy.

Noté 5 sur 5 étoiles

Surefire demo with Billy

Had the Surefire demo with Billy, very in depth and informative. System seems straight forward and will make day to day tasks easier and quicker.

15 août 2023
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Réponse : Surefire Software

Hi Olivia,

Apologies for not replying earlier, I've been away for a few days :-)

Don't hesitate to contact me directly if you need any further personal assistance, or cal the team for any help required moving forwards.

Billy.

Noté 5 sur 5 étoiles

The team at Surefire are excellent the…

The team at Surefire are excellent the services they offer are outstanding. I would highly recommend.

10 août 2023
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Réponse : Surefire Software

Hi Joe,

Praise indeed coming from someone who knows his way around a CRM or two.

Hope your'e enjoying Surefire and the various unique specialist tools it provided to give your business the edge!!

Billy.

Noté 5 sur 5 étoiles

Great app and software to use for your business!

Billy and the team, gave me a brilliant run through on how to use the system and app. They answered any questions I had.

Now using Surefire as my every day software, it’s a great system to use. I can see all my jobs for the day and my monthly calendar all on the main page.

once I've logged all the customer details in. It even drops them a texts message, to say l'm on my way to the appointment.

It's great for building all types of quotes for example small plumbing works, new boiler, new cylinder, powerflush and much more!

Its very easy to create gas certificates or landlord certificates which the landlord or customers see on completion.

Any plumbing and heating businesses that need this and much much more then download now!

29 juin 2023
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Réponse : Surefire Software

Thanks Chris,

I know you've been using Surefire for years now so it's good to have some great feedback from an old hand.

Thanks again.

Billy.

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