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2,0

Bas

TrustScore 2 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

These bags are nothing like the…

These bags are nothing like the pictures on the website. They look cheap and mass produced. I ordered 2 in accordance with their sale offer. There was a delay in receiving them and when I did get them, one package had Chinese writing on it. I asked to return them and was warned that the cost of posting them back would be high. In the end, I reluctantly accepted their offer of a 30 percent refund and keeping the bags which will go straight the Charity shop. It’s a scam and I was very foolish to buy them without looking carefully at the reviews.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM SITE

My wife ordered what she thought were four lovely bags because of her mistaken belief that she was ordering from a UK company. The company sends the goods from China and are inferior quality and nothing like the pictures shown on their website. The women shown on the website are clearly not Chinese. Now going through a claim on credit card to get the money back as they would not pay return costs to China and just offered discounts. Beware of Susan and Linda Atelier. SCAM SITE.
My wife checked Trustpilot before ordering and did not find these bad reviews because their website is
susanlinda.com and not Susan and Linda Etalier.

14 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I would give no stars if I could

I would give no stars if I could. I ordered the black cat bag. It has a picture of a black cat with no nose and gold thread almost scribbled all over it, its nothing like the bag advertised it looks cheap and nasty. Avoid this scammer like the plague.

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed

Very disappointed. Wish I had read the reviews before buying. Bought 6 for presents.
Not as shown. Printed bags with quilted stitching.

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

The product a tota bag had a lovely…

The product a tota bag had a lovely looking dog on the website. The bag when it arrived looked nothing like the quality of that shown on the website and had a very long shipping time.
I would not order from this company again

9 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't trust Susan&Linda Bags on fb

The beautiful quilted bag I was expecting did not arrive. Instead in a flat plastic package no bigger than 20cm x 20cm. Upon opening i found folded up a fabric bag with correct picture but nothing like what had been advertised. I was both shocked and very disappointed as this was to be a special birthday present.
This company is to be avoided like the plague and need to be stopped from scamming people.
Facebook should be accountable for allowing them to advertise on their platform.

22 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Inferior purchase of ‘quilted bag’

I ordered on line - it was indicated it was a U.K. country and the bag would be top quality and quilted.
This is not true - the item came from abroad. It is of inferior quality and material. The material of the handle does not match the rest of the bag.
Very disappointed and as it’s a present - I will give and then buy a nicer gift .
Feel misled by the company and they are misrepresenting their products

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS COMPANY LIKE THE PLAGUE!

AVOID THIS COMPANY LIKE THE PLAGUE!
Not all it appears to be. Seem to have several companies using same story - closing down due to landlord putting up rent. Brilliant marketing. But a scam.
Items are made in China - not independently as is suggested. Shoddily made. An adequate bag, but worth only a portion of charge.
Have to return to China - lowest cost I managed to find was £25!
Would give no stars if available

Please do not buy

28 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM BAGS - Beware

I had seen companies like this one selling pretty bags online for a while. Then whilst on Facebook I saw they were having a closing down sale (that's a scam too) and in the wee small hours of the morning I stupidly ordered one. I was wary when I saw they did not use PayPal - but went ahead anyway.

As everyone else says - the bags are just printed pictures of cats and dogs and have no 3-D embroidery. They use AI-generated pictures to scam us. I paid £34 for mine. Although the bag is perfectly acceptable (well-made and colourful) it is only worth about £8-£10.

The company pretends to be in the UK - offering free postage from Royal Mail, but are actually (surprise surprise) in China. The cost of the return is prohibitive and non-refundable. So just cut your losses and keep the bag - but accept a refund if offered.

To be on the safe side I blocked my credit card and requested a new one - you cannot be too careful with these scammers.
I also think Facebook should be held culpable for allowing these adverts - now they know they originate from scammers.

29 mai 2026
Avis spontané

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