Customer service is extremely slow and clearly provided by non-native English speakers who do not understand English. I have been trying to get my money back for over a week for a transfer error and m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service and I've never had a problem with it. I just wish Swapsy would let you start a new trade once you've sent money and receipt has been confirmed but you are waiting for your trading partne... Voir plus
In Aug 15, I sent the full amount of 1,114 USD to the seller and seller confirmed the proof of transfer during the same day. But in Aug 16, I received the notification that the seller has already s... Voir plus
L'entreprise a répondu
Swapsy is the most convenient currency exchange platform I have ever used. It has a wide range of options for amounts, and both small and large amounts can be easily completed. The order process is ve... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Swapsy is a peer-to-peer currency exchange platform that specializes in the exchange of Chinese RMB and US dollars. The platform utilizes popular e-wallets such as WeChat Pay, Alipay, Zelle, and PayPal to facilitate secure and easy fund transfers, with most users receiving their funds within 48 hours and some transactions taking just a few minutes. Swapsy's fees are very competitive, making it a cost-effective alternative to traditional currency exchange services. The platform's focus on amounts less than $2000 further adds to its appeal, making it an ideal choice for individuals looking to exchange smaller amounts of money. Swapsy guarantees the safety of its users' funds and provides a simple-to-use web interface, further adding to the convenience of the platform. The exchange rate provided by Swapsy is fair and does not favor either side, ensuring a level playing field for all users. Overall, Swapsy is a safe, convenient, and cost-effective way to exchange Chinese RMB and US dollars, offering competitive fees and a user-friendly platform. With its focus on smaller amounts and the use of popular e-wallets, Swapsy provides a reliable and efficient service for individuals looking to exchange currencies. Swapsy's commitment to fairness and security ensures that users can make transactions with confidence, making it an attractive option for anyone looking to exchange currencies.
Coordonnées de contact
888 Prospect Street Suite 200, 92037, La Jolla, Etats-Unis
- support@swapsy.com
- swapsy.com
3,8
Bien
264 avis
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Swapsy has been a reliable and helpful…
Swapsy has been a reliable and helpful resource for helping solve many of my difficult movement of money issues between china and the usa. Customer service has been helpful in resolving a problem the only time i had an issue, and i've used this service dozens of times.
31 mai 2022
Avis spontané
What a great way to exchange your money!
A fast, easy, and trusting way to exchange your RMB for USD! Don't know what I'd do without Swapsy.
25 mai 2022
Avis spontané
Great customer service + easy experience
Great customer service, good experience.
25 mai 2022
Avis spontané
fast process
fast process. quick responses by customer services. good experience overall
20 mai 2022
Avis spontané
Overall a great service
Overall a great service. Makes sending money back and forth much faster and easier.
19 mai 2022
Avis spontané
So I suppose Swapsy works base on the…
So I suppose Swapsy works base on the opposite time zone? I personally needs CNY for gaming purposes (oversea servers). Swap was completely within the proposed time frame; I would definitely recommend Swap to my friends
7 mai 2022
Avis spontané
They are always reliable and sometimes…
They are always reliable and sometimes very quick. My most recent swap happened within an hour.
1 mai 2022
Avis spontané
fast and reliable
29 avril 2022
Avis spontané
Simply the best transfer service!
Great customer service. Easy to get started. Reliable Transactions. Thank you Team Swapsy
25 avril 2022
Avis spontané
Been using swapsy for several years
Been using swapsy for several years. Has saved me a lot of time rather than dealing with the banks. Easy to use and would recommend.
21 avril 2022
Avis spontané
Quick response
3 avril 2022
Avis spontané
Great service while living away from home
This service has always been reliable for me. Once I got used to the system, it was easy to use and manage my expectations for swap times.
2 avril 2022
Avis spontané
Great app for exchanging money
Great app for exchanging money. Fast, reliable, and low-cost!
29 mars 2022
Avis spontané
Great platform
Swaysy has the most reasonable exchange rate , and lowest service fee after compared with other companies. With good WeChat customer service.
19 mars 2022
Avis spontané
fast and save
18 mars 2022
Avis spontané
The swap was quick and easy
The swap was quick and easy, and the customer service was also very helpful.
25 février 2022
Avis spontané
Very fast service
Very fast service. I paid via Zelle and received via Alipay within 6 hours. I find Swapsy transaction very safe and reliable.
17 février 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.