Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent company to deal with
Had an issue with one of the boiler fans but it was exchanged swiftly with no fuss, great communication and will definitely use again.
19 février 2026
Item Returned and Refunded Promptly
I ordered a Hive SLR2d receiver from Swift Spares. Unfortunately, they did not have one in stock so sent an alternative. However, this was not suitable so had to be returned. Swift Spares paid for the return and refunded the purchase price and postage promptly.
18 février 2026
Avis spontané
Réponse : Swift Spares Ltd
Due to a glitch in our inventory management system, this item was indeed out of stock when Simon ordered the item. We emailed him within 48 hours explaining that we could send out an alternative which was fully compatible, or refund. We have provided proof of this email. We never had a response before dispatch so sent the alternative. He contacted us once it arrived to say it wasn’t what he needed, and we provided a pre-paid returns label to return the item for a refund. We feel we have done all we can to help, with absolutely no understanding from the customer. We all make mistakes
Ideal Classic fan
I paid for the express delivery on Thursday and it arrived by DPD on Saturday ready to be fitted on Monday. I am grateful for their prompt delivery and resourceful well packaged item. Would use company again and recommend.
13 février 2026
I needed a part very urgent for my…
I needed a part very urgent for my heating system i ordered it online at 13:30 and paid the Post Office special delivery service offered at checkout and received the replacement part within 20 hours at 10:00am next day so was able to get things working again excellent service and thank you
Tony G
22 janvier 2026
A rare gem of a company providing outstanding customer service
It's rare these days to find a company that puts customer service above profit and can turn problems into positives. Swift Spares is one of these.
With my first item faulty and the replacement damaged in transit, Swift Spares sent a third item on a next day delivery without quibble. They covered the cost of all delivery and return charges, again without quibble. I couldn't have asked for more.
10 décembre 2025
Avis spontané
Good price and well packaged
The Hive controller arrived when expected and I was able to replace the faulty one in my heating system with ease. Getting it to talk to my thermostat took quite a bit more effort, but I now have a fully functional hot water and heating system.
21 octobre 2025
Efficient
Ordered online on Sunday, order confirmed first thing on Monday and received on Wednesday, all as described. Very efficient service.
23 juin 2025
We had a query about the product
We had a query about the product, they answered very quickly. The goods arrived exactly when expected. No hassle at all
9 mai 2025
Hi to all at Swift Swift Spares
Hi to all at Swift Swift Spares. Thank you for the very good & reliable service. Keep up the good work.
4 février 2025
The product arrived quickly as promised…
The product arrived quickly as promised and was good quality
13 février 2025
The product works good
The product works good. In the past one week (after installation) there is no specific issue. It is a direct replacement. Excellent.
(There was a delay by the courier because of the snow).
7 janvier 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.