I had no issues dealing with SwiftMedi they were straightforward and easy to use with no extra hassle. Medication was despatched quickly so there was no gaps in my treatment.
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Lisez les avis des autres
My GP Surgery and local pharmacy could not get hold of my prescription, it kept showing ‘not available’!! I was in a lot of pain and decided to source my prescription online. Your website was easy to... Voir plus
First time using an online service for ordering medication, called the pharmacy to discuss, a pleasant chap forgot his name walked me through the whole consultation process start to finish and helped... Voir plus
L'entreprise a répondu
Really great customer service and individual understanding of my needs. I had been with a different provider for a long time and felt unheard and didn't receive genuine support for my own weight loss... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your health, your way – SwiftMedi delivers the care you need, when you need it. At SwiftMedi, we make healthcare simple, convenient, and accessible. Our mission is to provide trusted treatments, expert advice, and fast delivery so you can take control of your health from the comfort of your home.
Coordonnées de contact
Unit 12, Holroyd Business Centre, Carr Bottom Road, BD5 9BP, Bradford, Royaume-Uni
- 0333 339 9821
- info@swiftmedi.co.uk
- swiftmedi.co.uk
4,6
Excellent
57 avis
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A répondu à 66 % de ses avis négatifs
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Excellent service from start to finish
Excellent service from start to finish
Delivery great
26 avril 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Paula
Thank you for your kind feedback.
We're delighted to to hear you had an excellent experience from start to finish and that you were pleased with the delivery service as well.
Providing a smooth, reliable, and efficient experience for our patients is extremely important to us, so it's great to know this reflected in your experience with SwiftMedi.
Thank you again for choosing SwiftMedi and for taking time to share your feedback - we truly appreciate your support.
SwiftMedi Customer Care Team
my parcel is missing.
my parcel is missing.
the order was left on my front doorstep (i live on a busy road) this is not a compliant delivery and all swiftmedi are doing is raising a complaint with royal mail. this is taking a very long time and all the while i am down over £100 and without my medication.
not good at all. I will not be using them for a repeat prescription.
24 avril 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Clare
We’re very sorry to hear about your experience and completely understand your frustration, particularly given the importance of receiving your medication safely and securely.
As soon as we were able to formally escalate the matter with Royal Mail, our team raised this urgently and has remained in active contact throughout to help work towards a resolution as quickly as possible. We appreciate how upsetting and frustrating situations like this can be, especially when you are left without your medication in the meantime.
Secure and reliable delivery is something we take extremely seriously, and leaving a parcel unattended in this manner is not the standard we expect.
Please be assured that our team will continue supporting you directly and doing everything we can to help resolve this matter as quickly as possible.
SwiftMedi Customer Care Team
Good experience overall
Had to wait a couple of days for video call but shipped straight away once approved. Good pricing with discounts but I’d like to see more consistent pricing without the need for discount codes.
24 avril 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Claire,
Thank you for taking the time to share your feedback, we really appreciate it.
We’re pleased to hear you had a positive experience overall and that your order was dispatched promptly once approved. We know how important efficient communication, timely delivery, and a smooth prescribing process are when accessing treatment online, so it’s great to hear this reflected in your experience with SwiftMedi.
We also genuinely appreciate your honest feedback regarding consultation wait times and pricing consistency. Patient feedback plays an important role in helping us continually refine and improve the overall experience we provide.
Thank you again for choosing SwiftMedi and for supporting our team.
SwiftMedi Customer Care Team
5* Service - faultless customer service too!
The best service from this type of provider I have received! The speediest customer service I've ever known, answered my queries so promptly and got my order out to me the next day once I completed verification. Brilliant service! 5*
24 avril 2026
Avis spontané
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Corie
Thank you so much for your kind feedback.
We’re delighted to hear you had a positive experience with both our customer support and prescribing process. Providing safe, efficient, and responsive care is extremely important to us, so it’s great to know this came through during your experience with SwiftMedi.
We know patients value clear communication and timely delivery, particularly when starting treatment, and we’re very pleased we could support you quickly throughout the process.
Thank you again for choosing SwiftMedi and for taking the time to share your experience. Your support genuinely means a lot to our team.
SwiftMedi Customer Care Team
Very quick and efficient
Very quick and efficient, the Pharmacist was lovely who I had the video call with. Would recommend and use again if a existing customer discount code exists :)
30 mars 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Lauren,
Thank you so much for your kind review — we’re really pleased to hear you had a smooth and efficient experience, and that your consultation went well.
We do offer exclusive discounts for returning patients, and these are shared directly rather than publicly. As a thank you, we’ve sent something across to you directly.
As a returning patient, your next order should be just as quick and straightforward, and we’d be very happy to support you again.
Best wishes,
SwiftMedi Customer Care Team
What an excellent service from start to…
What an excellent service from start to finish, used lots of different pharmacies throughout my journey, definitely one of the best , would highly recommend,
1 avril 2026
Avis spontané
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Kelly,
Thank you for your fantastic feedback — we really appreciate your kind words.
It’s especially valuable to hear this from someone who has used a number of different pharmacies. Knowing that you would rate us among the best means a great deal to our team.
We’re committed to making the process as straightforward, reliable and reassuring as possible from start to finish, so it’s great to know this was reflected in your experience.
Kind regards,
SwiftMedi Team
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Lisa,
Thank you for your kind feedback — we’re really glad you found the service thorough, easy to use, and helpful. That’s exactly the experience we aim to provide.
We appreciate you taking the time to share your thoughts.
Kind regards,
SwiftMedi Customer Care Team
Haven’t received item yet
29 mars 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Zoe
Thank you for your review.
We’ve checked your order and can confirm it was approved and dispatched promptly. You selected our Tracked 48 delivery service, which typically takes up to 2 working days from dispatch, so it should be with you very soon.
If it hasn’t arrived within this timeframe, please contact us at info@swiftmedi.co.uk and we’ll be happy to look into this for you as a priority.
Kind regards,
SwiftMedi Customer Care Team
I have found the company very good…
I have found the company very good communicating with you, I feel at ease.
4 mars 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Susan,
Thank you for your lovely feedback. We’re really pleased to hear that you felt at ease and well supported — clear and reassuring communication is very important to us.
We appreciate you taking the time to share your experience.
Kind regards,
SwiftMedi Customer Care Team
Great service
Great service, a lot better than spending hours on the phone trying to get it from the doctor. Hassle free!
30 janvier 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Hi Gary
Thank you for your kind feedback.
We’re really pleased to hear you found the process straightforward and hassle-free. We understand how frustrating and time-consuming accessing treatment can sometimes be, so providing a safe, convenient, and efficient service for our patients is something we place great importance on at SwiftMedi.
Thank you again for choosing SwiftMedi and for taking the time to share your experience — we truly appreciate your support.
SwiftMedi Customer Care Team
Very easy site to navigate
As a retired nurse I liked the fact I had to complete a health quesstionnaire before purchase.
Medicine arrived very quickly.
2 février 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share your feedback. We’re pleased to hear that you valued the health questionnaire, as patient safety is central to how we operate. Having appropriate checks in place before any supply is an important part of ensuring services are provided responsibly. Alongside this, we aim to deliver a timely and reliable service, and we appreciate you sharing your experience with SwiftMedi.
Very easy to navigate website
13 janvier 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Michael. We’re pleased to hear that you found the website easy to navigate. If there was anything else about your experience that didn’t meet expectations, we’d really welcome the opportunity to understand this and improve — please feel free to contact our team directly.
Brilliant service i place an order and…
Brilliant service i placed an order and recieved phone call offering alternative because what i ordered was not in arrived at my door within 24 hours FANTASTIC
16 janvier 2026
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your kind feedback, Ian. We’re really pleased to hear that you had a positive experience and that our team was able to keep you informed and supported throughout your order. Providing timely communication and a reliable service is something we take pride in, so we appreciate you taking the time to share this.
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share your feedback, Heather. We’re really pleased to hear that you found our communication clear and helpful throughout. Providing a smooth, well-supported experience is very important to us, and we appreciate you choosing SwiftMedi.
Thanks for fast service
22 décembre 2025
Avis spontané
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback. We’re glad to hear that you were happy with the speed of our service, and we appreciate you taking the time to share your experience with SwiftMedi.
5* service
SwiftMedi is a very easy-to-use online pharmacy with a clear, smooth layout that makes finding treatments straightforward. The information is transparent, the service is well-structured, and their focus on patient care is obvious from how thoroughly everything is explained. A professional and reliable setup overall.
23 décembre 2025
Avis spontané
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your detailed feedback, Abdullah. We’re really pleased to hear that you found the platform easy to use and the information clear and transparent. Providing a well-structured, professional service with a strong focus on patient care is central to what we do, so we appreciate you taking the time to share your experience.
I had a great experience using SwiftMedi
I had a great experience using Medi Swift Online Pharmacy. The website is really easy to navigate and everything is clearly laid out. Finding the products I needed was quick and straightforward. The ordering process was smooth, with clear instructions at every step.
I’m very satisfied with the service overall. Communication was prompt, and I felt well-informed about my order status. Delivery was impressively fast too; my items arrived sooner than expected and were well-packaged.
I’d definitely use Medi Swift again and highly recommend them to anyone looking for a reliable online pharmacy
19 décembre 2025
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you found the website easy to use and the ordering process clear from start to finish. Keeping our customers well informed and providing a reliable, timely service is very important to us, so we appreciate your kind words and your recommendation.
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Hasina. We’re pleased to hear that you were happy with the speed of our service, and we appreciate you taking the time to share your experience with SwiftMedi.
A Swift Experience!
The whole process and even the delivery was a swift experience. No hassle, no chasing up the pharmacy like with some pharmacies. Stress-free and trustworthy, will be back when needed and would recommend to anyone.
Thank you and kind regards :)
15 décembre 2025
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your kind feedback, Zeeshan. We’re really pleased to hear that you found the whole process straightforward and stress-free, from start to finish. Providing a reliable and well-organised service that customers can trust is very important to us, so we appreciate your recommendation and look forward to supporting you again if needed.
Speedy delivery
8 décembre 2025
Réponse de SwiftMedi Ltd - Your Trusted Online Pharmacy
Thank you for your feedback, Andrea. We’re glad to hear that you were happy with the speed of delivery and we appreciate you taking the time to share your experience with SwiftMedi.
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