Customer service was great and very helpful when needed. The Bluetooth system was surprisingly pain free to use. The driveway could be a little wider especially when multiple vehicles are accessing th... Voir plus
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Extremely easy to rent a unit , access to unit is made easy with the app, facilities always clean and tidy as well as secure. Having bathroom facilities there is also very handy ! 2nd time I have ren... Voir plus
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Awesome facilities, highly recommend. We used swift to store all our belongings in between the selling and buying of our new home. The process was seamless and easy all thru the app. When wan... Voir plus
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What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... Voir plus
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À propos de l'entreprise
- Garde-meubles en libre-service
- aussi dans
- Centre de stockage
- Entrepôt pour camping-cars
- Gardiennage et hivernage de bateaux
- Services de stockage d'archives
- Site d'entreposage des véhicules
À propos de Swift Storage
Écrit par l'entreprise
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Écrit par l'entreprise
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Coordonnées de contact
4,6
Excellent
556 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Very easy to book the unit and the app…
Very easy to book the unit and the app has been great. Thank you for the discount too.
21 mars 2025
Réponse de Swift Storage
Thank you for the five-star review, Dawn! We’re thrilled to hear that you found it easy to book your unit and that the app has been helpful in managing your storage needs at Swift Storage - Beenleigh. We’re glad you could take advantage of the discount we offered. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
Really easy to book
17 mars 2025
Réponse de Swift Storage
Thank you for the five-star review, Sam! We’re thrilled to hear that booking at Swift Storage - Yeppoon was easy. We appreciate you choosing us and sharing your experience!
Réponse de Swift Storage
Thank you for the five-star review, Peter! We’re glad to hear that despite the initial difficulty in booking, your overall experience with Swift Storage - Toowoomba turned out well. We’re always looking for ways to streamline our processes, and your feedback is invaluable as we continue to improve. Thanks for choosing Swift Storage and for taking the time to share your experience!
Réponse de Swift Storage
Thank you for the five-star review, Christopher! We’re thrilled to hear that you experienced great communication with our facilitator at Swift Storage - Yeppoon. Effective communication is key to our service, and we’re glad to know we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
The ease of access to the facility has…
The ease of access to the facility has been fantastic.
11 mars 2025
Réponse de Swift Storage
Thank you for the five-star review, Robert! We’re delighted to hear that you’ve found the ease of access to our facility fantastic. At Swift Storage, we strive to make every aspect of our service convenient for our customers, and it’s wonderful to know that we are meeting your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
I was very happy with all the help I…
I was very happy with all the help I got from your staff on the phone with regards to applying for a shed on line. I am not very computer literate and they talked me through the process with lots of patience.
19 mars 2025
Réponse de Swift Storage
Thank you for the five-star review, Denise! We’re so pleased to hear that our team was able to assist you with patience and clarity as you applied for a shed online at Swift Storage - Redland Bay (West Centre). Understanding that technology can be challenging, we aim to provide supportive and effective assistance to ensure a smooth experience for all our customers. We appreciate your kind words and are thrilled that you felt well-supported. Thanks for choosing Swift Storage and for taking the time to share your experience!
Réponse de Swift Storage
Thank you for the five-star review, Benn! We’re thrilled to hear that you found our system easy to use and appreciated not having to buy a lock. We aim to provide a convenient and hassle-free experience, and it’s great to know that these aspects made a positive impact on your storage experience. Thanks for choosing Swift Storage and for taking the time to share your feedback!
Over all, amazing!
Amazing, new storage unit! The app is so quick and easy to!
17 mars 2025
Avis spontané
Réponse de Swift Storage
Thank you, Leah & Sky, for the wonderful review! We’re delighted to hear that you find our new storage unit at Swift Storage - Bundaberg amazing and that the app’s speed and ease of use added to your positive experience. We strive to provide modern, user-friendly solutions, and it’s great to know that we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive feedback!
Happy customer!
First time using the app so couldn’t figure out Bluetooth issues but Louise was amazing and walked me through the process and guided us through all the steps. From then on simply smooth sailing!
Very impressed with the quality set up!
17 mars 2025
Réponse de Swift Storage
Thank you for the fantastic review, L Mac! We’re so pleased to hear that Louise was able to help you navigate the initial Bluetooth issues and make your experience with our app smooth and straightforward afterward. We strive to provide supportive and effective assistance, and it’s wonderful to know that we’ve met your expectations. We’re also thrilled that you’re impressed with the quality of our setup at Swift Storage - Jimboomba. Thank you for choosing us, and we look forward to continuing to serve you with the same high standards.
First time using Swift Storage in…
First time using Swift Storage in Flagstone.
First I’d like to start with the positives. First impression I was surprised with the level of autonomous access using the app being a bit of a nerd myself and using smart technology. Storage shed was in great condition and clean interior (could come down to it being a newer facility?)
Now the not so positives.
Given that it is all smart access via the app, I could only imagine if power goes out would you loose access as the gates and storage lock are all electric etc
And the main one for us is that even though the facility is gated and requires access only, it’s not 24/7. Be aware that it shuts at 10pm, we weren’t aware of this until we arrived after 11pm after driving an hour to then learn there’s no access after 10. Was rather disappointed in regards to this.
But besides that, if the facility has some form of power backup incase of a blackout or some form of power outage and if it was 24/7 access then this place is 5 stars.
But for now, given it’s not 24/7 and not knowing what will happen if power goes out, 3 stars.
9 mars 2025
Réponse de Swift Storage
Hi Brent,
Thank you for taking the time to review your experience at Swift Storage - Flagstone. We’re glad to hear that you appreciated the autonomous access and the clean, well-maintained condition of our facility. It’s great that our smart technology aligned well with your interests!
We understand your concerns regarding the access hours and the potential impact of power outages. We try to clearly communicate our access hours within the app and in the confirmation emails; however, we acknowledge that this information could have been more prominently displayed. We will take steps to ensure that our access hours are more clearly communicated across all channels to prevent any future inconvenience.
We value your feedback as it helps us improve and serve you better. We hope to meet your expectations fully in the future and earn those two additional stars.
Thanks again for choosing Swift Storage.
LOVE THIS GEM!
LOVE THIS GEM!! Everything from booking online, super easy place is nice and very clean, easy to use with the APP, absolutely no dramas!!
13 mars 2025
Réponse de Swift Storage
Thank you for the glowing review, Sarah! We’re thrilled to hear that you love Swift Storage - Willawong and found everything from booking online to using our app super easy and convenient. We take great pride in maintaining a clean and user-friendly facility, and it’s wonderful to know that your experience was drama-free. Thanks for choosing Swift Storage and for sharing your fantastic experience!
Réponse de Swift Storage
Thank you for the five-star review, Ngaire! We’re thrilled to hear that you appreciate the lighting setup at our Swift Storage - Yeppoon facility. We aim to provide a well-lit and secure environment for our customers, and it’s great to know that our efforts are making a positive impact. Thanks for choosing Swift Storage and for sharing your experience!
Réponse de Swift Storage
Thank you for the five-star review, Shannon! We’re delighted to hear that the location, ease of access, and size of the storage unit at Swift Storage - Butler met your expectations. We strive to provide a convenient and satisfactory storage experience for all our customers, and it’s wonderful to know we’ve achieved this for you. Thanks for choosing Swift Storage and for taking the time to share your positive experience!
Réponse de Swift Storage
Thank you for the five-star review, Harry! We’re delighted to hear that you experienced very helpful customer service at Swift Storage - Yeppoon. Our team is dedicated to providing support and assistance whenever needed, and it’s great to know that we’ve met your expectations. Thanks for choosing Swift Storage and for sharing your positive experience!
Réponse de Swift Storage
Thank you for the five-star review, Mick! We’re thrilled to hear that you received great service at Swift Storage - Yeppoon. We strive to provide excellent service to all our customers, and it’s wonderful to know that we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive experience!
the ease of entrance to depot & locker
the ease of entrance to depot & locker. access very simple. superb help when required over phone. would recommend.
25 février 2025
Réponse de Swift Storage
Thank you for the wonderful review, Garth! We’re delighted to hear that you found the entrance and access to our depot and locker at Swift Storage - Hervey Bay to be easy and straightforward. It’s great to know that our phone support was there when you needed it and that you would recommend our services. We strive to provide seamless access and superb help to all our customers. Thanks for choosing Swift Storage and for sharing your positive experience!
incorrect App status reports
There is no urgency or understanding of my many customer complaints about the incorrect reporting of the status of my unit on the app. It has happened several times, I get lame excuses and nothing to resolve this issue.
26 février 2025
Réponse de Swift Storage
Thank you for sharing your concerns about the app status reports for your unit. We recognize the frustration caused by the repeated issues you’ve encountered, and we appreciate your patience as we continue to investigate this matter thoroughly.
Your situation is indeed unique, and we are treating it with the seriousness it deserves. We are currently investigating the discrepancies in the status reports to ensure this does not occur in the future. In the meantime, we’re glad to hear that you are considering changing units as suggested. This will allow us to block off your current unit and conduct a more detailed investigation without the complication of ongoing use.
We are committed to resolving this issue and providing you with the reliable service you expect from us. Thank you for your ongoing communication and for allowing us the opportunity to make things right.
It's always clean
It's always clean, and the access is so easy and they provide a Trolley to use..
26 février 2025
Réponse de Swift Storage
Thank you for the five-star review, Linda! We’re pleased to hear that you appreciate the cleanliness and easy access at our facility. It’s great to know that the availability of trolleys has added convenience to your experience. We strive to provide a hassle-free service for all our customers, and we’re thrilled to see that you’ve had a positive experience. Thanks for choosing Swift Storage!
The best without a doubt!!.
The best without a doubt!!.
Touch your phone the gate opens!
Drive straight in.
Wide access, heaps room. Signage great.
Drive to your locker.!
Touch your phone the storage locker unlocks!
The fastest experience and most cutting edge ive experienced and ive used storage in WA and Qld.
Bonus! Has room for large boats and vans.
Recommended!!!
19 février 2025
Réponse de Swift Storage
Thank you for the glowing review, MrBahay1! We’re thrilled to hear that you consider our service the best and appreciate the convenience and technology of our Swift Storage facility. It’s fantastic to know that the ease of access with just a touch on your phone and the spacious layout have enhanced your storage experience. We’re also glad to hear that our facilities meet your needs for large boats and vans. Thank you for recommending us and for your kind words about our cutting-edge service. We look forward to continuing to serve you with excellence!
Very helpful and friendly
Very helpful and friendly. Easy instructions and simple process to access
13 février 2025
Réponse de Swift Storage
Thank you for the five-star review, Grant! We’re delighted to hear that you found our team helpful and friendly, and that the instructions and process for accessing our facilities were easy and straightforward. We strive to provide a simple and welcoming experience for all our customers, and it’s wonderful to know we’ve succeeded. Thanks for choosing Swift Storage and for sharing your positive experience!
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