Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... Voir plus
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Lisez les avis des autres
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... Voir plus
L'entreprise a répondu
Bought 2 leather wallets as Christmas presents and both are made from beautiful supple leather. I am sure that the recipients will be delighted with them. Arrived very quickly and beautifully presente... Voir plus
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... Voir plus
À propos de l'entreprise
- Boutique de sacs à main
- Magasin de sacs
- Fabricant de maroquinerie
- Magasin de maroquinerie
- Grossiste en articles en cuir
Écrit par l'entreprise
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Coordonnées de contact
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, Royaume-Uni
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
3,7
Moyen
869 avis
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The wallet was nice
10 décembre 2025
Brilliant price and wonderful new…
Brilliant price and wonderful new condition. Packaged well. Thanks
4 décembre 2025
Problem with item have emailed twice no…
Problem with item have emailed twice no reply say to use their wotsap still no reply very disappointed wanted to order more items for Christmas will not be ordering
17 novembre 2025
Rubbish quality and service
Bag isn't what I wanted and have sent 2 emails and followed up by a WhatsApp chat requesting a returns label.... no response so guess that's money I'll never get back
1 novembre 2025
Avis spontané
Bought a bag which was not as described as…
Bought a bag which was described as large ,although the measurements were available to view i overlooked this details and incorrectly purchased.
Extortionate del and returns fee and generally poor customer service.
6 novembre 2025
Avis spontané
I have not yet recieved the Elvis bag I…
I have not yet recieved the Elvis bag I ordered which is due ti be paid for
24 septembre 2025
Bag not dispatched 11 days after order
I ordered bag 1 Sep. It said bag would be dispatched 1 - 5 days. When I tried to call 10 days later the phone line said not in use and got automated email response. About to get my credit card company to put stop on transaction as not sure its legit. If it is then it's terrible customer service.
10 septembre 2025
Avis spontané
Hasn’t arrived
Gut notification of shipping 2 September. Tracking says cancelled two minutes later. No parcel no response when I’ve emailed.
2 septembre 2025
Good quality bag and excellent customer service
Good quality bag at a reasonable price. I love the Tullio style, it is a great size and shape. Not too big or too small, versatile as has a crossbody strap as well as a top handle. I needed it in a hurry and Swolit's customer service was excellent. They went above and beyond to make sure it arrived in time and that I was happy with it. It's the third time I have ordered from Swolit and I would definitely be happy to order from them again.
4 septembre 2025
Avis spontané
My order hasn't arrived
My order hasn't arrived, and having sent numerous emails and WhatsApp messages, there has been no response,just automated emails, furthermore they have my money, and I have no handbag, this is a very unreliable company
26 août 2025
Avis spontané
The bags are really nice crap crap crap customer service
The bags are really nice, however Customer Services is appalling, I returned some bags and sent them the receipts, WhatsApp them the receipts emailed them the receipts, spoke to them sent them emails, I’m wondering if the company has changed hands because before they used to be really helpful and now I’m really unsure about what’s happened I haven’t got my money back, I haven’t got a response, but the bags are nice
1 juillet 2025
Avis spontané
Easy to order
Easy to order, item arrived and as described and pictured. Pleased with purchase
6 août 2025
Ordered 22th July still not received…
Ordered 22th July still not received the wallet to late now as wanted for a birthday present 😡
30 juillet 2025
Charged postage double the first class…
Charged postage double the first class post but didvnot receive for 10 days. Even that delivery was after the reminder.
30 juillet 2025
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