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Swoop Antarctica Avis 101

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience working with Swoop Antarctica while researching a potential trip. Although I haven’t booked yet, that decision was based on my own timing—not anything on their end. I wor... Voir plus

Noté 5 sur 5 étoiles

Swoop reps were professional, responsive and extremely helpful in guiding us through planning for our adventure to Antartica. I can’t imagine trying to manage that on our own. The ship selection was e... Voir plus

Noté 5 sur 5 étoiles

Great communications throughout the whole booking experience, from initial enquiry through to boarding the ship. The all inclusive trip into Antarctica was itself a lifetime dream come true. Truly... Voir plus

Noté 5 sur 5 étoiles

Swoop really knows the Antarctic expedition market. They made spot-on recommendations for their partner companies. Also they took care of the details of my trip and kept me informed about changes an... Voir plus

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Sports d'aventure
  3. Agence de voyages

Écrit par l'entreprise

Finding the right Antarctic cruise can be complicated. We make it easy for you. Our Polar Experts will navigate you through the wide choice to find your perfect trip. We don't charge a commission and there are no hidden fees. Just impartial, expert advice from the leading Polar cruise agent.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Great fro single travelers

Found one sailing that charged only the "per person" rate for a single traveler in a cabin. Cruises usually have huge single supplements.

Kept in regular contact and provided detailed advice via emails, and podcasts.

5 décembre 2024
Noté 5 sur 5 étoiles

Best trip ever!

A fantastic trip and experience with Swoop! Stefano helped me find the right voyage and Ali handled all of the details from flights to hotel reservations.
I couldn't be happier with the experience.
You have to see Antarctica. It's magical.
My favorite trip ever!

29 novembre 2024
Noté 5 sur 5 étoiles

Very professional and efficient service for Antartica cruise

We are a couple and we were looking into a cruise to Antartica when we got in touch with Swoop. We submitted an inquiry on their site and Nardus from Swoop reached back to us immediately. He was very professional, knowledgable and kind throughout the process and has given us many options to consider for our trip. While our plans got changed in the meantime, Nardus was still understanding and helpful. We are frequent travelers and must admit it's rare to find this level of service and professionalism in the industry, specifically when you're looking to book a trip of the lifetime it's a must to have someone with experience and knowledge to help you out choose the right option (full pros/cons outlined and really some honest feedback). We are so glad we decided to get connected with them and would recommend them to anyone anytime!

18 novembre 2024
Avis spontané
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Réponse de Swoop Antarctica

What kind words. Nardus is on standby to help you with your adventure, when the time is right.

Noté 5 sur 5 étoiles

Our Swoop Antarctica trip to The Falkland Islands, South Georgia and Antarctica

Our Swoop Antarctica trip to the Falklands, South Georgia and Antarctica was absolutely wonderful. The relatively small size of the ship (120 passengers) was excellent; and we loved the mix of passengers with many from Australia and Canada as well as the U.S. The staff and guides were incredibly knowledgeable and helpful. Our recommendations would be not to miss South Georgia, which was a highlight. It was a trip of a lifetime.

11 janvier 2024
Avis spontané
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Réponse de Swoop Antarctica

Quite right, South Georgia and it's wildlife are not to be missed! We're glad to have helped you have the trip of a lifetime.

Noté 5 sur 5 étoiles

Awesome company

Awesome company, accommodations, staff, ships crew, food, equipment…..everything. The adventure was without compromises and gave both my honey and myself memories that will last forever. Don’t expect a 2,000 passenger cruise ship as the Ortelius will far exceed any of that bs….be ready for a genuine adventure with genuine people aboard a very comfortable, genuine adventure ship.

25 décembre 2023
Avis spontané
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Réponse de Swoop Antarctica

We're glad you had an awesome adventure Keith

Noté 5 sur 5 étoiles

Swoop folks were super helpful

Swoop folks were super helpful, friendly and found a Antarctica trips that suited my interests for a more active experience that included longer hikes, snowshoeing, basic mountaineering, sea kayaking and snow camping in addition to zodiac cruises and landings for shorter walks, fabulous opportunities to observe and photograph wildlife, flora, landscapes, seascapes, icebergs, historical sites. Also, the other travelers were just as jazzed as I am about the included activities. We enjoyed sharing life stories as well as our experiences together. I started with Oceanwide, a company Swoop suggested, for a trip to Antarctic peninsula in December 2023 and liked that trip so much, I did a second trip with Oceanwide to Falklands and South Georgia and Antarctic peninsula in February 2024 and and a third to Greenland in September 2024. All three trips were fantastic!

11 septembre 2024
Avis spontané
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Réponse de Swoop Antarctica

We always love helping you plan your trips, Carol. Next stop, Patagonia?

Noté 5 sur 5 étoiles

I had not heard of SWOOP before

I had not heard of SWOOP before. I spoke with the representative and they were knowledgeable regarding my travel plans and desires. I also, was pleased that they were not "pushy" in having me make my decision.
I felt very confident in working with SWOOP. They were fantastic after the purchase in following me and the transition to the expedition team member.

1 novembre 2023
Avis spontané
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Réponse de Swoop Antarctica

Madelyn and Malva loved helping you Juanita :-)

Noté 5 sur 5 étoiles

Unlike Anything You’ve Seen Before

Swoop exceeded my expectations in every way. They were prompt in communications and detailed with their descriptions. If voice calls are needed to address questions, they had representatives available to help right away. Their website is user friendly and the dashboard housed all of my flight details, cabin information, and the important piece…the itinerary. I highly recommend Swoop for your travels to the mysterious and last continent…ANTARCTICA!

21 décembre 2023
Avis spontané
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Réponse de Swoop Antarctica

Thank you William! We work hard to make sure our customers are the most prepared and excited for Antarctica

Noté 5 sur 5 étoiles

Swoop excelled in providing a dream vacation

The entire trip was well coordinated by Swoop and their representatives. They looked after the pre and post rip accommodations, answered all our questions and provided very informative documents that answered all our trip questions. The staff on the ship were incredible in being attentive to our comfort, needs and safety. The food was superb and the scenery of the Antarctic was breathtaking. I highly recommend Swoop if you are thinking of an Antarctic vacation.

8 décembre 2023
Avis spontané
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Réponse de Swoop Antarctica

Thanks for recommending us Dave, we're glad that you felt looked after

Noté 5 sur 5 étoiles

Excellent Experience

The trip to Antarctica was perfect. The ship was grand and the crew was excellent. The professional staff were knowledgeable and wanted everyone to have a great experience. It was great to have updates daily, and staff who worked to make every expedition special and safe.

15 décembre 2023
Avis spontané
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Réponse de Swoop Antarctica

Thanks for sharing your feedback Susan

Noté 5 sur 5 étoiles

The information provided on the trip…

The information provided on the trip was great. We were well prepared. The recommended packing list was extremely helpful. The website for documention submission was straight forward and easy to use.

13 février 2024
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Réponse de Swoop Antarctica

We work hard on our packing lists Stephen, it's so important that our customers have everything they need (and leave behind the things they don't). We're glad to hear you found our Adventure Planner useful.

Noté 5 sur 5 étoiles

What’s not to love?

Hondius was a great boat, friendly staff ,
Good food and out of this world scenery. What’s not to love?

24 février 2024
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Réponse de Swoop Antarctica

Thanks Roberta

Noté 5 sur 5 étoiles

Antarctica Expedition

Great team! Very well organized.
Will definitely recommend this company.

14 mars 2024
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Réponse de Swoop Antarctica

Thanks for recommending us Leela

Noté 5 sur 5 étoiles

This is an unforgettable experience in…

This is an unforgettable experience in my life. The stunning views, adorable penguins, huge whales etc. impressed me very much. I had multi times to board on islands and got close to the wildlife. I enjoyed perfect services, wonderful food. I share this experience with anyone who is interested in Antarctica adventure.

19 février 2024
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Réponse de Swoop Antarctica

We're so glad to have helped you have an unforgettable experience Rachel

Noté 5 sur 5 étoiles

Effective and prompt communications for fully preparation

Both the sales team and the guides were knowledgeable and effective communicators. They not only introduced the products thoroughly, but also customized our itinerary according to understanding our expectations and personal conditions. We are satisfied by choosing their service. Their website provides step-by-step instructions of each every aspect of the expenditure, and full of information about the experience and activities both onboard the ship and offboard.

7 mars 2024
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Réponse de Swoop Antarctica

Thanks Abraham, we always make sure our customers have just the right experience for them

Noté 5 sur 5 étoiles

Excellent Service and expertise

Excellent Service and expertise. Very responsive to customers enquiries with immediate replies.

5 mars 2024
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Réponse de Swoop Antarctica

That's great to hear, Fred. Carola really enjoyed helping you with your trip.

Noté 5 sur 5 étoiles

Swoop Antarctica did a great job…

Swoop Antarctica did a great job providing us with all of our options in terms of timing, tour companies and type of trip, in order to make the best decision about this very special trip. They provided support and updates along the way to ensure that we were fully prepared and hadn’t overlooked any details. I highly recommend enlisting their services because the options can be overwhelming.

7 février 2024
Noté 5 sur 5 étoiles

Swoop arranged everything and it all…

Swoop arranged everything and it all went very smoothly. We didn’t have to worry about a thing! I loved all the phone calls to make sure we were ready

11 février 2024
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Réponse de Swoop Antarctica

Ian and Ben were pleased to help. We're so glad you had a fantastic trip.

Noté 3 sur 5 étoiles

SWOOP - good service before u pay

SWOOP is an agent. They are not operator nor cruise ship owner, however, their web site is informative They are very keen to reply your queries BEFORE u pay, heard nothing and unhelpful AFTER you have paid. They don’t reply emails or queries after paying.

SCOOP gave us wrong information in the zoom briefing as it gave us general information and not specific to the ship u go to.

Go visit FB Antarctica Travel Group for advice and latest information.

27 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very nice support

Very nice support. They help you to decide which company is the best for you and offer the best possible price, I recommend checking the website to see all options you have for your Antarctica trip!

17 mars 2023
Avis spontané

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