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À propos de l'entreprise


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Bought advertised CMC Mercedes but…

Bought advertised CMC Mercedes but received cheap poor quality model. As others have said no response to emails and no other way to contact. Please do not deal with this dishonest company. Do not deserve one star.

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t purchase from Sul-via.com. Scam company

I purchased the detailed Mercedes model car as advertised on Facebook. When it arrived, it was an alternative cheap toy car that’s advertised on their website. Despite many emails requesting a solution, they have not replied. Their site tells you they have a 24/7 response on emails. Not true. This is a scam. Do not buy from this company. Shocking and disgusting.

16 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

HI I Bought from your face book site…

HI I Bought from your face book site Mercedes metal model that was finely detailed but you sent me the cheaper Mercedes model that is on your main site which is the cheap item please could you send me what i ordered or a refund i do not want what you sent me as it a cheap toy not a collectors detailed model Regards Andrew Peters.

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

No delivery of two purchases

I have purchased three times with this company, the first was a good experience, however, the two subsequent purchases I have made have not arrived.
I have been informed that the items were ready to ship, but neither has arrived nor have I been provided any shipping details. It has been nearly 5 months, I have repeatedly requested an update but I get no response - nothing!
Their customer service is woefully!

This is what they sent me on 23 December 25
(Re: On Tue, 23 Dec 2025 at 8:37 am, SYL-VIA wrote: Order confirmed)

No order has arrived! Nor reply to emails!

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

no delivery

Ordered and payed in November 25. Never get a delivery and also no answer to my Mail.
Do not order anything!

17 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Item not received

Ordered and made full payment (Pay Pal) on 22nd Nov 2025. Hv not received the item. Sent e-mails but no reply. Not sure if can get refund since payment through Pay Pal……..

22 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware!

Need a ZERO star rating! I placed an order...never received it! They do not reply to emails. You CANNOT track your order and there is no 24/7 support. Do not order from them. Luckily, I used Paypal and received a full refund.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give zero stars I would

If I could give zero stars I would. Bought the retro gear clock-it arrived broken-glass broken face dial broken. They advertised it as luxury but it was cheap plastic so even that was a lie
Luckily i went through PayPal so I have got a refund as they do not reply or acknowledge your emails
Buyer beware and avoid at all costs

14 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a Kawasaki Hr2 model I seen…

I ordered a Kawasaki Hr2 model I seen on Facebook through the website. it was a present for husband it was a nice size could do a lot things do sounds and lights and effects but what I got was a smaller model and the back wheel is the only thing that moves .I contacted the website on a number of occasions no response I informed them I returned the model which I didn't want I contacted the ones which shipped it out they said there was a selection of models on the site but there was only one on this site they mislead me the situation is ongoing to get my money back luckily I kept emails for proof and posting back very unhappy

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Selling Non Authorized Product

Saw an advertisement on Facebook, were this company was selling a MOC designers lego style brick car without his consent!! They even went so far to use picture from his website, were the clearly show is watermark in the background!!

30 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

No reply after trying to contact

I have contacted them 3 times over the last 3 weeks for a refund...you can only email or use their 24/7 chat (which isn't 24/7 as no one replied. Nearly £40 is a lot of money for me to lose as am a pensioner. I can only keep trying...there isn't even a phone number...am so annoyed that I could have been scammed.

7 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Warning for this reseller!

Warning for this reseller!

Did ship a faulty unit and they do not intend to replace it or refund the money!

Support do not answer emails after shipment so they are scamming people, web site states they have support and will answer within some time! But I’m currently been trying to get response from them for nearly 1 and a half month now and no answer at all!

11 novembre 2024
Avis spontané

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