আমি Symlex VPN প্রায় ১ বছর ধরে ব্যবহার করছি, এবং পুরো সময়জুড়ে আমার অভিজ্ঞতা ছিল অত্যন্ত সন্তোষজনক। VPN সার্ভিস হিসেবে এটা আমার প্রত্যাশার চাইতেও বেশি সুবিধা দিয়েছে। 🔒 সিকিউরিটি ও প্রাইভেসি... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Using Symlex from 4 years without any issue - the impressive thing about Symlex service support. Whenever I reach out to customer service team they resolve the issue within minutes. Keep up the... Voir plus
L'entreprise a répondu
recently i purchased their lifetime service. I have used many vpn in the last few years and in the end I think Symlex vpn is the best considering all aspects. After a few days of use now i realized it... Voir plus
L'entreprise a répondu
I have installed it in my Amazon fire TV stick and Xiaomi mi box. I was facing issues and wrote to customer service and they resolved it with in few days. Any issues you raise it with customer service... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
If you're searching to ensure your anonymous and private online browsing, then our trustworthy, reliable, and secure Symlex VPN service is designed to meet all your online privacy needs. Symlex VPN is a top-rated VPN service that provides a free VPN download for its global users. With its high-speed servers and top-notch security protocols, it's become the fastest VPN in the UAE. It's a travel VPN that can help keep your internet activities private and secure while you connect to public Wi-Fi networks. With Symlex VPN, it is possible to unlock Netflix-US, BBC iPlayer, Disney + HotStar etc. We are providing 95+ locations with 1000+ servers with 5 devices connected simultaneously with a single subscription. Stay invisible online, encrypt your internet use, and leave no trace. Plus, access Netflix-US, BBC iPlayer, Disney+ HotStar, and more in 65+ countries on up to 5 devices at once. Simple, secure, and private browsing made easy. Try Symlex VPN for 30-days risk free. In addition to top level VPN services, we also provide white-label VPN solutions, VPN reseller and VPN affiliate program opportunities, empowering businesses to deliver secure and reliable VPN services under their own brand.
Coordonnées de contact
2807 N Parham Rd, Ste 320 #2002, 23294, Henrico, Etats-Unis
- +18045920996
- support@symlexvpn.com
- symlexvpn.com
4,7
Excellent
311 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Using Symlex VPN for the last 1 year
Using Symlex VPN for the last 1 year, without any issues. and the customer support is top-notch!. They are always ready to help and fix the issues.
9 avril 2026
Avis spontané
This is the best and affordable VPN…
This is the best and affordable VPN around!
7 avril 2026
Avis spontané
Beware of this service
Beware of this service. They make it incredibly easy to start a subscription but nearly impossible to stop the auto-renewal or get a refund. Their '7-day guarantee' is full of hidden fees and hurdles. Very disappointed in the lack of transparency regarding billing.
1 avril 2026
Avis spontané
Absolutely amazing service and…
Absolutely amazing service and excellent experience.
19 mars 2026
Avis spontané
Réponse : Symlex VPN
Thank you so much for your kind words! We're delighted to know you are fully satisfied with our support service. They work hard 24/7 to help you. Genuine supporters like you motivates us a lot. If you have any ideas or suggestions to share, feel free to email us at support@symlexvpn.com.
More Secure than Mother Thereasa's chastity belt!
Clear and easy to install, log in, and get connected. Their pricing tiers are very competitive and servers being plentiful offer more than enough speed and diversity to satisfy even the most network inclined enthusiast.
18 mars 2026
Avis spontané
Réponse : Symlex VPN
Thanks for your review, Jeremy Torres. Your positive words motivate us a lot. If you're satisfied with our service could you please rate us 5 stars? If you have any problems, please get in touch with us at support@symlexvpn.com. Our 24/7 active team is ready to solve any issue you may face.
Very good team and response quickly ❤️
31 janvier 2026
Avis spontané
Réponse : Symlex VPN
Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
Great fast service as always whenever…
Great fast service as always whenever you needed
2 janvier 2026
Avis spontané
Réponse : Symlex VPN
Hello, thanks a bunch! Your positive feedback motivates us greatly! Providing quality service to our users is one of our top priorities. Enjoy a seamless internet experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
Using Symlex from 4 years without any…
Using Symlex from 4 years without any issue - the impressive thing about Symlex service support.
Whenever I reach out to customer service team they resolve the issue within minutes.
Keep up the good work kudos to you guys.
23 décembre 2025
Avis spontané
Réponse : Symlex VPN
Dear Name, thanks a lot for your support and kind words. Quality service is our top priority. If you have any ideas or suggestions feel free to send them to us so that we can make further improvements. In case of any issues, contact our 24/7 support at support@symlexvpn.com or use live chat from our website.
Réponse : Symlex VPN
Thank you so much for your kind words. We're thrilled to know that you had an amazing experience with Symlex VPN and you highly recommend our app. Your positive words motivates us a lot. Feel to reach us if you have any further queries or concerns at support@symlexvpn.com
Avoid This Service — Terrible Experience
I’ve been using Symlex for almost 9 months and honestly it has been a huge disappointment. For the price they charge, the service is nowhere near worth it. The app keeps failing, servers constantly go down, and half the time it simply doesn’t connect at all.
Customer support is another problem — every time I ask for help, the answers feel unprofessional and never actually solve anything. My VPN has been broken for days now, and they promised to follow up, but it’s been almost 4 days with zero reply.
Living in China, a working VPN is something I need every single day, and this service has caused me nothing but stress. Out of everything I’ve purchased in my life, Symlex is easily the one I regret the most. Even some free VPNs perform better.
Save your money — this service has been a terrible experience for me. Not recommended at all.
29 novembre 2025
Avis spontané
Réponse : Symlex VPN
Hello R I D A,
I’m going to be straight with you: reading that you regret this purchase more than anything else you’ve bought is incredibly tough for us to hear. We know that in China, a VPN isn't a luxury—it's a daily necessity. When we fail to provide that connection, we aren't just failing as a service; we’re disrupting your life.
Clearly, we’ve missed the mark on two major fronts: reliable connectivity and timely communication. Four days without a follow-up is not the standard we aim for, and for that, I sincerely apologize.
We want to make this right immediately. Since we’ve lost your trust on the standard support channels, I’d like to escalate this:
Priority Tech Audit: Please send a quick DM to our "Escalations Team" at support@symlexvpn.com with the subject line "Urgent: China Connection Fix." 2. Manual Server Config: We have specific protocols for high-restriction regions that sometimes need manual adjustment. Our senior engineers will walk you through this personally.
Account Credit: We don’t want you paying for days you couldn't use. We’ll be looking at your subscription to ensure you're compensated for the downtime.
We appreciate your honesty. It’s reviews like yours that force us to stop, re-evaluate, and improve our infrastructure. Give us one more shot to show you the service we’re actually capable of providing.
Best VPN and super fast support
Best VPN and super fast support, love it 😊
28 novembre 2025
Avis spontané
Réponse : Symlex VPN
Hello, thanks a bunch! Your positive feedback motivates us greatly! Providing quality service to our users is one of our top priorities. Enjoy a seamless internet experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
Good service best connection
12 novembre 2025
Avis spontané
Réponse : Symlex VPN
Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
Best vpn
Very good vpn in the market. It gives same experience like express, surfshark vpn. You will get so many servers to select to get good experience
6 novembre 2025
Avis spontané
Réponse : Symlex VPN
Hello, thanks a bunch! Your positive feedback motivates us greatly! Providing quality service to our users is one of our top priorities. Enjoy a seamless internet experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
Everything is good and fast service
6 novembre 2025
Avis spontané
Réponse : Symlex VPN
Thank you so much for your kind words. We're thrilled to know that you had an amazing experience with Symlex VPN and you highly recommend our app. Your positive words motivates us a lot. Feel to reach us if you have any further queries or concerns at support@symlexvpn.com.
Great App
Great App, connects with ease and super responsive customer service.
Great all the way
16 octobre 2025
Avis spontané
Réponse : Symlex VPN
Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
its a great application .
15 octobre 2025
Avis spontané
Réponse : Symlex VPN
Dear Amit Kumar. Thank you for taking the time to review us. We're glad to know that you're having a good experience, however, we'd like to know why it's not a 5-star experience? Anything we can improve? Please feel free to reach our support team at support@symlexvpn.com to share your thoughts and comments.
Avoid; Your Bank Card & Personal Details Not Safe.
On renewal, Symlex tried to take payments without my permission 5 times. I never permit them to auto renewal nor save my bank card details. More scary, they tried to take payment 6 times even after I deleted my account on 4 October.
Bank Cards and personal details are not safe with them. I have proof of account delete and bank statement record for any future reference.
Simply AVOID
4 octobre 2025
Avis spontané
Réponse : Symlex VPN
Hello, please accept our sincere apologies for the inconvenience. Your feedback is important to us. Could you please elaborate on the issue? We have refund policy. Please Contact our 24/7 support team at support@symlexvpn.com, and they'll fix it immediately. Thank you for your patience.
Réponse : Symlex VPN
Thank you so much for your kind words. We're thrilled to know that you had an amazing experience with Symlex VPN and you highly recommend our app. Your positive words motivates us a lot. Feel to reach us if you have any further queries or concerns at support@symlexvpn.com
The best VPN ever used
The best VPN ever used
THE BEST SUPPORT TEAM 24/7 AND FAST ACTING SUPER FAST THANKS SO MUCH
5 octobre 2025
Avis spontané
Réponse : Symlex VPN
Hello, thanks a ton! Your positive feedback motivates us a lot. Providing quality service to our users is one of our top priorities. Keep having a seamless experience with Symlex VPN. In case of any concerns or issues, feel free to email us at support@symlexvpn.com or use our live chat.
Réponse : Symlex VPN
Dear Diana Garces, thank you for your 5-star review. In case of any issues, contact our 24/7 support at support@symlexvpn.com or use live chat from our website. Keep enjoying a safer and secure internet with Symlex VPN. Stay tuned to our social media channels for the latest updates and exciting offers.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.