Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I am happy to order the Symple magic systems. They provided one stop user friendly service to issue EPC, Gas cert and EIRC report in efficiency, trustworthy and professional and got the certificate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time using the app. Easy to use. Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and very competitively priced! Never used this company before but took a flyer as my usual engineer let me down!! Very impressed with their service. Quick and efficient and did no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got a timely reminder that the gas safe certificate was due and it was very easy to arrange appointment within a couple of days. Engineer turned up when he had said and did a good job and was help... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maintenance immobilière
  2. Société de gestion immobilière

Écrit par l'entreprise

A platform where landlords and service providers can effortlessly manage their residential property bookings


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really happy with the service

Really happy with the service it has changed my business it made me more organised and efficient. I just wished I found the company sooner it has been a game changer for us.

6 février 2025
Logo de symple.co.uk

Réponse : symple.co.uk

Many thanks Andrew for your wonderful review of Symple. You have highlighted some of key reasons for our existence, to help clients become better organised and improve efficiency when dealing with property certifications and non emergency call outs.

We are thrilled to hear that you are satisfied with the service you have received so far and we look forward to continuing our working relationship with yourself and the rest of the team.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Great communication

Great communication, really helpful, cannot recommend highly enough

20 janvier 2025
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Robert for you kind 5* review. It is lovely to get such positive feedback from our service providers, and to know that you enjoy working with us is great to hear.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

We are new to Symple and have been…

We are new to Symple and have been using them for about 2 months now, but so far I am impressed by their services and staff. Georgina has especially stood out in her customer service. Based on the support offered so far, we will continue using them and are increasing the level of business we have allocated towards them.

13 janvier 2025
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you very much Alex for your very kind 5* review. We are very happy to hear that you have been impressed with the service received and the efforts of our Customer Success Team. We look forward to this exciting journey we have started together.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Simple working process

Simple working process

14 décembre 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you for your 5* review and kind words Sampson.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Grat communication and quick response

Grat communication and quick response , I'll definitely recommend

4 décembre 2024
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you very much for your lovely 5* star review of Symple and it is nice to hear that would recommend our company to others.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Sateeshs communication was excellent

Sateeshs communication was excellent, he was very professional, punctual, respectful and polite, a real asset to the team. I couldn't have had a more positive experience.
Please ensure that Sateesh is aware of the above.

22 octobre 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Ian for such a wonderful review of our service provider Sateesh. It is so lovely to hear that our engineers offer professionalism and a friendly attitude whilst undertaking our inspections. Your feedback has been shared with Sateesh directly.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Jamie for your 5* review. It is great to hear that we were able to deliver an excellent service to yourself. We look forward to working with again in the near future.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Managed to get both the Gas and…

Managed to get both the Gas and Electrical survey booked on the same day. Both turned up on time and were very polite. Received the certificate over email first thing the following morning. Very pleased.

20 septembre 2024
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Georgie for your very kind 5* review. We are thrilled to hear you were pleased with your Symple experience. It is also lovely to hear positive feedback regarding our engineers.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

First time using the app.

First time using the app.
Easy to use.
Available jobs appear, easy to view more details about the job. One click of a button to accept the job then the customers contact details appear. Arranged access with the customer added visit date to the calender.
Once job was completed uploaded EPC then submitted.
It's Symple to use. Highly recommend.

27 août 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thanks Andy for such a nice 5* review. It is lovely to get feedback from our service providers too, so thank you for sharing your thoughts.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

The lady who came was amazing so…

The lady who came was amazing so friendly and professional great service nice to see that is this cutthroat day we live in many thanks x

21 août 2024
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Steve for your kind 5* review. It is lovely to hear such nice feedback regarding our service providers, we will pass on you lovely words to Kelly personally.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Great service

Great service ! Would highly recommend.

Excellent company to deal with.

14 août 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Natalie for your lovely 5* review. Your kind words mean a lot to our company.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Excellent Service

We have used Symple for our letting agency for around a year, and they have been a breath of fresh air. Easy to order, quick certificates that are always spot on. Easy invoicing system. Nothing is too much trouble for them - the back office team are great. Highly recommend!

13 août 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Online Letting Agents for your very kind 5* review. We are thrilled to hear that we have provided you with exemplary customer service. We treat every client of ours exactly how we would wish to be treated and we wanted to ensure ease of use. Your review clarifies that we are successfully doing so. We are very happy that you have been impressed by Symple and we looking forward to continuing to work with yourselves.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Amazing experience!

Amazing experience with the everyone at the Symple team! I recently used them for a property I let - the team were able to provide a gas safety certificate, EPC and EICRs. They were quick, efficient and had the best customer service. Thoroughly recommended and will be using again.

13 août 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Jemma for your lovely 5* review. How nice to hear that you had a wonderful experience with ourselves and that our team were able to provide excellent customer service to meet your needs. We thank you for choosing Symple for your property certifications.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Gas inspection

After an initial problem I have been impressed with the way the company has sorted the gas report

6 août 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

We firstly would like to apologise that you did not have a great experience with one of our services. We wanted to ensure that you were satisfied with all four services, as we pride ourselves on providing excellent customer service.

We hope that any inconvenience caused by this matter is now resolved, and we are pleased that you are satisfied with our apology offering.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Fantastic!

Fantastic! As a property manager, having systems that streamline tasks into a single portal is crucial, and Symple excels in this regard. Their platform integrates all necessary functions seamlessly, making my job significantly more efficient. The customer service is outstanding, always responsive and helpful, Georgina in particular has been fabulous! Additionally, their website boasts an intuitive and user-friendly design, making navigation a breeze. I highly recommend Symple to anyone seeking a comprehensive and reliable property management solution.

1 août 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you very much Mia for such a glowing 5* review. We are truly flattered by your kind words regarding our platform. We also appreciate your feedback regarding Georgina and this will be shared with her personally. We look forward to this lovely working relationship with yourself and the team.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Amazing customer service from Joanne

Amazing customer service from Joanne. She helped me book an EICR, Gas and EPC for my rental property that is not local to me and arrange it all for the same day within a two hour time slot to fit in with my tenant. Easy payment on their website and so professional, would highly recommend!

23 juillet 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Belinda for your very kind review. And many thanks also for your lovely feedback about Joanne, this has been shared with her personally. It is refreshing to hear we were able to support your requirements and in return you are now a satisfied customer.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

So far so good using Symple

So far so good using Symple, Hassle free not having to call for updates. Very quick and efficient.
Will use for all future properties.

19 juillet 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Jess for your very kind 5* review. We are thrilled to hear you had a great first experience with ourselves, and we delivered exactly what we set out to achieve. We look forward to assisting you with your remaining properties.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Fast and easy transaction

Fast and easy transaction, good service, will use again definitely.

20 juin 2024
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Joanna for your very kind 5* review. How wonderful to hear you had a simple and efficient experience. We look forward to assisting you with future properties.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Great support and easy to use online app

Online app was easy to work with and support was fast when needed

10 juin 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you for your lovely review. It's great to hear you have had a great experience using our app. And we are pleased to know that our team were able to support you when needed.

Kind regards,
The Customer Success Team

Noté 5 sur 5 étoiles

Really impressed with Symple

Really impressed with Symple. Thorough and helpful from the start. Being new to the industry I was a little unsure about how everything worked but with the guidance of the staff from Symple it was incredibly straightforward.

3 juin 2024
Avis spontané
Logo de symple.co.uk

Réponse : symple.co.uk

Thank you Mark for your very kind 5* review. We are thrilled to hear that our team were able to provide you with reassurance and support where required.

Kind regards,
The Customer Success Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus