Synergi SW Ltd Avis 

267
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

In an area with very hard water we are constantly replacing irons, kettles, mixer bars, taps ... The Synergi engineer suggested fitting a Combimate to soften our household water. They fitted it with... Voir plus

Noté 5 sur 5 étoiles

The boiler stopped working over the weekend, so I rang Synergi first thing on Monday morning. They not only sent an engineer the very same day, but, to my amazement, the engineer of my choice, Adam... Voir plus

Noté 5 sur 5 étoiles

We have to say we have been really pleased with the installation of our domestic heatpump radiator central heating system. We were given utmost respect on decisions in our home (where things were fitt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had Synergi fit a new heating system for my mother in laws property. Competitive quote, team friendly and the install team arrived bang on the time and date they booked! The installation was... Voir plus

À propos de l'entreprise

  1. Plombier

Écrit par l'entreprise

Trust Synergi, your local experts in everything boilers, plumbing & heating. We’re experts in renewables (heat pumps and solar) and gas, oil and LPG boiler installation and repair. Our plumbers can assist with plumbing emergencies, maintenance and bathroom installations. We also specialise in underfloor and central heating, solar, smart controls and power flushing. We are gas safe registered, OFTEC registered, Worcester, Ideal and Navien accredited installers. We have been voted “Best Heating & Plumbing Business 2023 – South West England” “BUILD Client Service Excellence Award 2023” – Home Builder Awards 2023 We focus on providing a punctual, honest and professional service for our community. Our friendly team are courteous, clean and efficient – when we’re finished you’ll never know we were even there! Our satisfaction guarantee means we will never leave you disappointed. You’re in safe hands with us. We’re an established business since 2014 serving most of Devon, Dorset & Somerset - visit our website for a complete location breakdown.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

267 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(267)

76 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Veey poor

The original appointment had to be changed at the last minute as engineer was ill - these things happen... but I then had an afternoon slot (14h-17h) which was the only convenient time for company. Some indication if/when engineer is on the way would help. Mine arrived at 16h45 when I had almost given up hope and contacted Synergie who did not abd still have not replied! I find that rude.

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I am absolutely delighted with the new…

I am absolutely delighted with the new boiler that Synergi fitted for me. The whole experience with this company was very positive and the guys that did the survey and the fitting were very professional, knowledgeable, tidy workers and very pleasant.
I would definitely recommend them.

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Reputable firm & skilled engineers

I have always had a very good experience with Synergi. Their communication skills are very good; someone is always ready to help in the office and their engineers arrive on time and carry out jobs efficiently. I can recommend this company.

19 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend Synergi SW Ltd

Would highly recommend Synergi SW Ltd. They are efficient and I’m very pleased with the boiler they installed plus the follow up servicing they provide. They are also friendly and take the time to explain everything.

13 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, very efficient and helpful. Adam came out on an emergency call out on a Sunday evening and was absolutely brilliant. Came back the following day with a permanent solution and serviced our heating system too. Thanks Adam

27 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Just had Synergi fit a new heating…

Just had Synergi fit a new heating system for my mother in laws property. Competitive quote, team friendly and the install team arrived bang on the time and date they booked! The installation was seamless the guys took pride in what they were doing and the system is working a treat. We didn’t feel sold too like some others and no pushy tactics so glad we used you, would highly recommend.

White Cottage

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Buying a boiler from Synergi sw from purchase to installation and commissioning ..

We bought a Worcester oil boiler from this regional firm and they arranged for it to be installed within a few days in a 'difficult' older property. We were most impressed by the knowledge, skill and care taken by all the employees of Synergi sw. and they were very impressive at every level and were meticulous in 'doing the housework' after themselves. They were very good at explaining everything to us and keeping us in the loop. On the first day of installation, they worked 8am - 8pm to get ahead of the game in case difficulties arose. The staff were informative, skilled communicative and friendly. They also offer 7 year guarantees which cover free parts and labour whilst under guarantee and also offer 24/7 emergency service at the end of a phone line. Highly recommended....well done Lewis, Finn and otherss

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Installation ASHP

Wayne, Molly and the team installed our ASHP over a two week period. They were hard working, professional and took time to keep us posted on everything that was happening as we weren't always on site. On arrival we needed to finalise the position of the pump and the hot water tank and Wayne talked us through the various options to find the best solution. Wayne also noted that one of the radiators was going to look out of size in the room and worked out an alternative arrangement for us which was much better aesthetically.
At the end of the installation Wayne talked us through the entire system and explained how to set it up to work in the best way for our circumstances.
We would highly recommend this company as the whole process from start to finish has been excellent.

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Boiler Installation

Initial visit was resolving a problem and no sales pressure. Once action agreed the installation of a new boiler was prompt and professionally managed from start to finish.
I have put annual servicing of the boiler in their hands and would recommend them. I am usually cynical!

27 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Air source heat pump service in…ipplepen

Air source heat pump service in ipplepen Devon
I found it difficult to find a company to do the service initially.
Polite and prompt service clean tidy and very knowledgable giving me a better understanding of the user settings.
I will stay with them now annually

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Air source heat pump install.

Fantastic company from survey to installation.Lewis and Ben arrived on time for the 5 days of the installation. The work is second to none and nothing was too much for them. They worked around us and disruption was kept to a minimum.The majority of the radiators were fitted on the first day and then the main pipework, which is in our loft, was installed neatly on a board so all important connections are easily accessible. Last but not least the electrician Jack,consulted us through the whole wiring up process and Justin, who checked everything at the finish and set up the system to our requirements. Then he explained the workings and settings to us.
All in all, a very good experience and all the tradesmen were a credit to your company. Thank you so much Jeff and Pauline Evans.

3 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

Synergi boiler installation

Synergi arrived last week to install new boiler and various other associated things. Jordan and Ryan did a fantastic job. Here on time every day and worked extremely hard. The boiler had to be moved from kitchen to airing cupboard, which made for a lot of work.Everything was cleaned up promptly and efficiently after. The electrician, also Jordan worked a long day on the last day to,pull all the electrics together. Great job boys!

4 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The installation was fine but-

The installation was fine . We had several problems during the first two weeks , when contacting the office staff for help all they were interested in was charging us call-out fees not our problems

6 mars 2025
Avis spontané
Logo de Synergi SW Ltd

Réponse de Synergi SW Ltd

I’m sorry to hear that you're not satisfied with the service provided, which led to your 1-star Trustpilot review. However, I want to reassure you that we've always responded promptly to your calls. The Managing Director personally attended your property to address the installation issues, and everything was left in working order.

Additionally, we attended free of charge last Friday when your son raised concerns about an oil leak. After investigating, we found no oil leak. However, our engineer did inform your son that the oil level in the tank was very low, which was causing the system to draw in air. At that time, we advised not to use the boiler until a delivery of oil had been made. However as per your son’s request, the boiler was left on to allow him to have a shower when he returned home that evening. This visit was not charged for.

As I explained to your son yesterday, when oil boilers run out of oil, they can draw in air, causing an airlock. This requires the system to be bled in order to restore functionality.

As discussed on the phone, the need for purging due to running the oil level so low is not related to the new boiler installation. Unfortunately, this would require a chargeable visit to resolve and an appointment was offer for the next day.

Noté 5 sur 5 étoiles

Rescued by an extreme pro…

We were rescued by an extremely professional and conscientious guy called Wayne. I particularly liked how he patiently explained everything he did to make sure we we understood everything

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Retrofit underfloor heating

Synergi recently fitted a retrofit underfloor heating system plus a new boiler and tank. From the first call and quote to the fitting and aftercare they were professional and responsive throughout. We felt completely supported and every stage was well explained and they were clean and tidy. I can't thank Tyler and the team enough for running such a well executed and major project on our home.

26 novembre 2024
Avis spontané

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