The company is completely unserious. They ignore me on social media and don't respond to emails. Zero customer service, no way to delete an account. They advertise themselves as free, but only after r... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Your website is stupid, dumb, and shouldn't exist!!! I can't delete my account and I didn't know it was actually a paid service!!! I thought it was a "free" service with normal subscriptions, but to k... Voir plus
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Are you kidding me? This crap little software company essentially promotes "free" shortened URLs with options to upgrade to "enhanced" services; however, after five days, they sent an email saying tha... Voir plus
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Yes we were also surprised to find ads between the links we made with the API in the free version. But nothing really comes without a cost so we opt for a subscription. We used the hobby plan wit... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
T.LY is a URL shortener and QR code platform built for marketers, developers, creators, and teams. It helps people turn long URLs into short links, create trackable QR codes, use branded custom domains, build link-in-bio OneLinks, and see how campaigns perform. People can create quick free links without an account, and T.LY does not place ad interstitials between a short link and its destination. Paid plans add managed links, higher limits, private analytics, custom domains with SSL, API access, QR code management, OneLinks, team features, and longer data retention. Plans include a five-day free trial. Current pricing and plan limits are listed at https://t.ly/pricing. T.LY has created more than 60 million URLs and QR codes, serves more than one million users worldwide, and tracks billions of clicks. Its free browser extension is used by more than 450,000 people across Chrome, Firefox, Edge, Opera, and Safari. T.LY also offers an iPhone and iPad app, official API documentation, Zapier automation, and SDKs for popular development platforms. T.LY is founded and operated by Tim Leland, a software developer with more than 20 years of experience building products used by millions. Support, billing, privacy, and account questions can be sent through https://t.ly/contact. Report suspicious or abusive short links through the Trust & Safety center at https://t.ly/safety/report.
Coordonnées de contact
Etats-Unis
- t.ly
1,9
Bas
24 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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scam
it says everywhere start for free. I just needed to shorten one link. after 7 days the link is not reachable without a subscription
7 octobre 2023
Avis spontané
Réponse de T.LY
Hi Roman, we understand why this felt frustrating.
We should have made it clearer up front how free use, account-linked links, and paid plans work. If that wasn’t obvious before you created the link, that’s fair criticism.
If you’re open to it, reply here or contact us with the email tied to your account and we’ll look into what happened directly.
Scam Website. Force you to subscribe after link are created.
I created two links and used the link for my poser. Just after several days, it says I need to subscribe to keep my old link active. Scam Website. It didn't mention that earlier when I created the link.
27 septembre 2023
Avis spontané
Réponse de T.LY
Hi Ripon, I can see why this upset you.
If you created links expecting them to keep working and only later found out a subscription was needed, that’s a bad experience. We need to do a better job explaining how plan requirements and link availability work before someone depends on the service.
If you’re willing, reply here or reach out with the email on the account and we’ll take a closer look at what happened.
If I don't make a purchase 3 days after…
If I don't make a purchase 3 days after registering and creating a link, it tells me that I won't even show my old links. I had not registered this connection anywhere else, hoping that I would be able to see my old connection, and in the end, it was a very bad service. I wouldn't recommend it to anyone.
13 septembre 2023
Avis spontané
Réponse de T.LY
Hi Gary, sorry this ended up being so frustrating.
If you expected to be able to come back and access your older links and instead found account or purchase limits getting in the way, I understand why that felt disappointing. We need to be clearer about how that works before someone signs up and starts using the service.
If you’re willing to share the email tied to the account, either here or directly with us, we’ll review what happened and take a closer look.
Lamers
Lamers. They hi-jack the links after 7 days without you ever reading that. Then you pay or they stay hi-jacked. It's like a description of a criminal activity this review right?
16 juin 2023
Avis spontané
Réponse de T.LY
Hi Nenad, I understand why you reacted this way.
If you felt the rules around link availability only became clear after you had already started using the service, that points to a communication problem on our side. Expectations around pricing and link status need to be obvious before anyone depends on a link.
If you want to share the email on the account, here or directly with us, we’ll review the case and see exactly what happened.
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