T3Micro Avis 2

I’m extremely disappointed with T3Micro’s customer service. I placed an order (#800851) on September 11, but didn’t receive any tracking information until two weeks later. By the time the tracking number was provided, the package had not been delivered and couldn’t be located.

I contacted support immediately and explained the situation, requesting a refund since the item never arrived and I no longer needed it. That was on September 26, and as of today, I’ve received no response or resolution.

This experience has been incredibly frustrating and unprofessional. I’ve never had such poor communication from a supposedly reputable company. I do not recommend buying directly from T3Micro — they completely ignored my follow-up and failed to take responsibility for a lost order.

I would never buy another T3 product again unfortunately I was very stupid and foolish to not see the unconscious bias of the T3 Air 360 it's only for women with long straight hair period I can't help if my hair type it's not good for this product I used it just one other refused to refund saying its health and safety reasons so they don't have a great customer service unfortunately by anything from them ever again. I'm forcing out to have to sell it because I can't use it this is what they've done they're taking all this money from me and refusing it that's how poor the companies are because they don't have excellent customer service it's rubbish never buy from here especially if you've got Afra here