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Lisez les avis des autres

Noté 1 sur 5 étoiles

Last time you cancelled order and refunded money for ordered DURAG. This time સિલ્ક yellow Durag ordered is still not delivered and you are asking FEEDBACK ? Means your system is not fullproof. Yo... Voir plus

Noté 5 sur 5 étoiles

I had recently cut my hair off and started working on waves.I purchased 2 silk durags, and the quality is incredible (especially for the price - durable, comfortable, hair’s great, alldat)! Now I’m... Voir plus

Noté 5 sur 5 étoiles

I really am so grateful for the opportunity to support small businesses whenever possible and it's such needing a durag meant supporting black owned! I can't believe the silk durag stayed on all... Voir plus

Noté 2 sur 5 étoiles

Paid for next working day delivery on Saturday 30/05/2026. It is now 20:49 Thursday 04/06/2026 evening so no post due now. Still no delivery… paid an extra £12 for next day. Emailed them this morning... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour hommes

Écrit par l'entreprise

At Taelor Boutique, we believe that looking good and feeling good go hand in hand. We are a black-owned and UK-based online store that specialises in providing high-quality durags, bonnets, and other accessories that are designed to help you upgrade your style and improve your hair health. Our mission is to empower our customers to look and feel their best, by providing them with products that are not only stylish and trendy, but also functional and comfortable. At Taelor Boutique, we are committed to providing exceptional customer service and satisfaction. We believe in transparency and honesty, which is why we always strive to deliver on our promises and exceed our customers' expectations. We are dedicated to supporting our customers on their hair care journey. Join us today and experience the Taelor Boutique difference for yourself!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,3

Tous les avis

(211)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Cheap China stuff

They literally send you stuff from Aliexpress at 2x the price. Comes in literally the same exact e packet China wrapping as l i t e r a l l y every aliexpress package I’ve ever gotten. Ordered a bonnet from them and 2 days later found the same exact one on guess where?... aliexpress. For half the price I paid on taelor boutique. Only giving the second star because it did come in about a 2 weeks, which is about 2 weeks less than I would’ve waited if I just bought it from aliexpress. Although I did pay for shipping, so is it really worth the star? Lol

22 novembre 2019
Avis spontané
Noté 4 sur 5 étoiles

Great purchase

Nice Jeans was just a bit too skinny than I thought that’s all !!!!

21 novembre 2019
Avis spontané
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Réponse de Taelor Boutique

Glad you liked the jeans Esteban but sad to hear they're too skinny, we'd be more than happy to exchange or find a solution you'd be happy with. (Btw that's a lot of exclamation points haha)

Noté 4 sur 5 étoiles

The shipping took longer than I…

The shipping took longer than I expected and should have. Also I don’t believe the customer she have to pay the insurance for shipping.

18 novembre 2019
Avis spontané
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Réponse de Taelor Boutique

Hey Loresha, sorry for the shipping taking longer than expected, we do advertise our shipping times across our website. Also, you don't have to pay insurance for shipping that's an option but we do have a free shipping option too.

Noté 5 sur 5 étoiles

Great bonnet & Durag sets

13 novembre 2019
Avis spontané
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Réponse de Taelor Boutique

Thank you so much, we appreciate your kind words and it motivates us to work harder and provide a great customer experience.

Noté 5 sur 5 étoiles

Great communication and customer…

Great communication and customer service! I'll definitely order from them again!

13 septembre 2019
Avis spontané
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Réponse de Taelor Boutique

Hi Casey, thanks for your review! We're delighted you've had a great experience with us! We look forward to your custom in the future!

Noté 5 sur 5 étoiles

Great 👍🏿

Love my item & fast shipping 👍🏿

12 septembre 2019
Avis spontané
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Réponse de Taelor Boutique

Hi Joe, thank you for your kind words. We work hard to try and exceed our customers' expectations and we're thrilled we've delivered for you.

Noté 4 sur 5 étoiles

Not bad

The durag takes time to actually wrap right around my head.

2 septembre 2019
Avis spontané
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Réponse de Taelor Boutique

Hey Ugonna, thanks for your review!

Noté 1 sur 5 étoiles

Like y’all took forever to send it and…

Like y’all took forever to send it and the durag is already ripping how does that work I’m not shopping with y’all again.

27 août 2019
Avis spontané
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Réponse de Taelor Boutique

Hi Forrest, we appreciate you shopping with us initially even if you decide to never shop with us again. We also advertise our delivery times of 7-14 working days and your order was delivered in 11. In terms of the quality of our durags we've never had a complaint before but we'd be more than happy to replace yours.

Noté 5 sur 5 étoiles

Great Color

Great Color, and quality also great customer service

23 août 2019
Avis spontané
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Réponse de Taelor Boutique

We put a lot of effort into our customer services so I'll be sure to pass this message onto the team who will more than delighted! Thank you and we hope to see you again.

Noté 1 sur 5 étoiles

It took a month to get a pair of jeans…

It took a month to get a pair of jeans for my son never again nice jeans must say but a month maybe not all there fault but I can't risk it again.

18 août 2019
Avis spontané
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Réponse de Taelor Boutique

Hey Corey, thank you for taking the time to write a review, we do advertise our 7-14 working day shipping times but can understand how frustrating it can be at times if you need the item for a particular occasion.

Just to clarify, from the date you placed the order, your order was actually delivered in 12 working days, not a month.

Noté 4 sur 5 étoiles

pretty good

It wasn’t pretty good the shipping just takes a while

10 août 2019
Avis spontané
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Réponse de Taelor Boutique

Thanks for taking the time to leave a review of your experience Ariel.

Noté 5 sur 5 étoiles

Great Durags

Taelor Boutique has great quality durags and products and they have great customer service!! Purchased the pink camo one for my boyfriend and the silk is extremely soft, it’s the main one he wears now when he wants to take his waves serious. Will definitely be ordering from them in the future!

4 août 2019
Avis spontané
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Réponse de Taelor Boutique

Thank you for leaving such a nice review CaraAnn . We are glad that your boyfriend enjoyed his durag! It's so rewarding to hear back from happy customers who've had a great experience with us.

Noté 5 sur 5 étoiles

Great

Great, Fashionable, well made jeans, for a reasonable price

22 juillet 2019
Avis spontané
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Réponse de Taelor Boutique

Thank you for taking the time to leave a review Jafar , we're glad you liked your purchase and look forward to seeing you again.

Noté 5 sur 5 étoiles

My wife loves the durag and bonnet set…

My wife loves the durag and bonnet set she is thinking about ordering another set.

23 juin 2019
Avis spontané
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Réponse de Taelor Boutique

Thank you so much for taking the time to write a review Moejha. We're super happy you and your wife are both happy with your purchase!

Noté 5 sur 5 étoiles

Keep in mind the products have to…

Keep in mind the products have to travel far but I had a great experience and will come back again ❤

19 juin 2019
Avis spontané
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Réponse de Taelor Boutique

Destiny you have been such a great customer and thank you for your review! Hopefully, we'll see you soon.

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