Just received my frames and newly installed lenses . Wonderful installation and great customer service. Tajima Direct kept me updated on all of their procedures. My extremely expensive MYKITA + Ma... Voir plus
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Amazing customer service and truly the best lenses I’ve experienced (even in comparison with other great lenses like those from Maui Jim). I got the Brown 15 lenses and couldn’t be happier. Colors tru... Voir plus
You interact with REAL people! No automation or AI responses at Tajima Direct. If you send them an email with questions or comments, expect a speedy response, direct, to you personally. The lenses... Voir plus
A+! Customer friendly from start to finish. Process is very clear. Pricing is very fair. Amazing array of lens choices. Loved free shipping both ways. Communication(s) OUTSTANDING! Product: lenses... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear, prescription polarized, and prescription Transitions lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.
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Outstanding Customer Service
I really had no idea what I needed to do to replace my lenses. I’ve had a really cool pair of Kaenon Hard Kore’s for a few years, but they needed an upgrade. Kaenon doesn’t make them anymore, so I searched the web and by chance I very fortunately found Tajima Direct.
Their chat feature and customer service was incredibly knowledgeable and informative. After I received my lenses, I made a quick phone call and they were able to very simply walk me through how to replace them myself.
In a time when customer service has seemingly diminished, Tajima Direct was fantastic. I highly rate them and would recommend them to anyone.
Tajima Direct Is Awesome!
Overall a positive transactional experience and love my new glasses. I am visually impaired and wondered whether Tajima Direct could address my needs. I am pleased to report they did. This was my first experience in working with an online optical company. Because of my positive experiences I have ordered a pair of progressive prescription sunglasses.
Great Revo Guide Lenses.
Ordered new lenses for my husbands Revo Guides and they were perfect. Thank you
Fantastic lenses and great service for Roka sunglasses
Fantastic lenses and great service! I sent a less-known sunglass frame in (Roka) with a unique sizing, so arguably a challenge for Tajima. The finished product is great!
Great service Great lenses and…
Great service Great lenses and everything looks Great through’m
I have a very comfortable Hobie frame that I’ve worn more than any other and the lenses show it 🙄
So Jacob and his team replaced my scratched up view with a lovely crystal clear accurately depicted world, right in front of me eyes 👍😎
Awesome lenses
Awesome lenses! Great service, follow up and quality!
You have a lifetime customer!
Just ordered my THIRD pair of lenses!
This was my THIRD pair of glasses to have lenses replaced with Tajima Direct lenses, so I guess I am a repeat customer, and also a customer for life! Each pair has a different lens color and I can't decide which one is my favorite. The color, clarity and quality of Tajima Direct lenses is unparalleled to anything else out there. LOVE my Tajima Direct lenses!
Very fast and east process.
Very fast and east process.
The lenses are perfect, better than the Oakley Lenses.
Excellent customer service
Excellent customer service and prompt response to questions
First class lenses with Clarity,Contrast and Color Definition equal to original lens
Love my Tajima Mustos!
I have informally let other sailors know about my ‘secret weapon’ the minute I ordered the blue mirror grey lenses, and am delighted with the way they take my Mustos into the 21st century. This Saturday, I hope to put my polarizing lenses to good use, when I go sailing with my new Tajima Mustos. I’ll let you know how it goes, but I can already tell you the glasses are great, the service impeccable, and the sales consultation by email got me everything I wanted and needed.
Thanks for bring these great 2005 frames back to life!
Mark Isaacs
Flying Scot & E Scow sailor
EXCELLENT, FANTASTIC
Absolutely one of the best customer service experiences I have had, from start to finish. My new lenses are fantastic, I love them. Do yourself a favor and use this company, they know what they are doing and they know how to do it right. Can't thank Jacob enough for his help and patience with me through out the whole process... Keep up the great work, I'll be referring you to my friends, for SURE!
I have lived on the beach my entire…
I have lived on the beach my entire life of 55 years- been through many brands of sunglasses- these lenses are absolutely hands down the best. Eye soothing and distortion fee. Fit my frames perfectly. A+++++ Awesome customer service and super fast.
Very easy to order, terrific communication and lenses are high quality
I dropped my Persol sunglasses and one of the lenses shattered. I am not sure how I found it but I found the Tajima site on line and decided to try it. I was really impressed with their descriptions on line and then placed an order. They promptly sent me a box to uses to send my frames in . When I did that , I had second thoughts on the particular lens I ordered and emailed them wanting to know if I could change . Jacob was really helpful and actually emailed me pictures of the two lenses side by side so I could see how they compared. Terrific service. I ended up staying with my first choice. Now that the sunglasses have come , I am really impressed with the Tajima replacement lenses. i will definitely order from them again. The turnaround time was about a week.
Terrific company and product
Terrific company, service and product. Their honesty steered me in the right direction and kept me from ordering double what I needed. The quality of the glass, polarized lenses is superb. Persol no longer makes these lenses, and the originals broke. I love these frames, so I‘m a delighted Tajima customer.
Superb lenses, best service
I have been working with this company and predecessor for 15 years. Great to cut out the mark up by retailer. Superb lenses and quick, convenient service. Always perfect Rx without any adjustment.
Tuna Alley lenses
Was on the fence with these but after communicating with you guys went ahead with purchase. These are worth every penny much better than my original Costa lenses. The fish don’t stand a chance now
Such clear lenses!!
Received my lenses a few weeks ago. I'm on the water 4-6 hours/day and LOVE the clarity! Everything is crisp and defined. Eyes feel great. Was also super easy to install into my Kaenon frames. Highly recommended!
Incredible Customer Service
The best customer service I’ve ever had, hands down. Responsive, super knowledgeable about the product and best choice for my local sailing conditions, and easy delivery. Lenses are perfect for picking up shifts when racing. My new go-to sunglasses for outdoor activities.
Great Lenses
I ordered a pair of lenses through Tajima and have really enjoyed them. Jacob was very informative and replied quickly to any questions I had. If your looking for quality pair of lenses give Tajima a try.
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