Just received my frames and newly installed lenses . Wonderful installation and great customer service. Tajima Direct kept me updated on all of their procedures. My extremely expensive MYKITA + Ma... Voir plus
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Amazing customer service and truly the best lenses I’ve experienced (even in comparison with other great lenses like those from Maui Jim). I got the Brown 15 lenses and couldn’t be happier. Colors tru... Voir plus
You interact with REAL people! No automation or AI responses at Tajima Direct. If you send them an email with questions or comments, expect a speedy response, direct, to you personally. The lenses... Voir plus
A+! Customer friendly from start to finish. Process is very clear. Pricing is very fair. Amazing array of lens choices. Loved free shipping both ways. Communication(s) OUTSTANDING! Product: lenses... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Tajima Direct is an e-commerce, direct-to-consumer company offering our patented polarized lenses that can be custom-cut to fit into any frame for replacement or upgrade purposes. Including prescription clear, prescription polarized, and prescription Transitions lenses. All for a fraction of the price of getting a new quality pair of sunglasses or getting prescription lenses done at an optician or elsewhere.
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A répondu à 100 % de ses avis négatifs
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I replaced progressive lenses in a pair…
I replaced progressive lenses in a pair of Maui Jim’s and Costa’s. Tajima’s prescriptions were perfect and the lens quality is superb. The high quality of their product is matched or surpassed by their customer service.
Saved my favorite Sunglasses!
Got my Maui Jims back and I was thrilled with the results! The Len's are very clear and high quality! They also did a great job putting them back together, I'm so glad they was able to save my favorite sun glasses!
This is the second pair of prescription…
This is the second pair of prescription sunglasses. Lenses offer crisp images with a slim profile. Very happy.
Best Replacement Lenses for My Costa Sunglasses
I replaced My Costa Del Mar Lenses Because of One of the original Glass Lenses Broke from Falling Off of My Hat, Big Bummer. I am So Glad that I found out About Tajima Urethane Lenses. Hands Down the Best Replacement Lenses on the Market. Also Tajima has the Best Customer Service I have ever had to Deal with. Thank You Jacob for Your Service at Tajima. I will recommend Tajima to ALL of My Friends in the Future.
Really fast and high quality
Really fast, super high quality, painless process. Not especially cheap but worth the money 100%. Also, fantastic customer service.
Absolutely superb product
Absolutely superb product, service and support. Never any reason to throw away a pair of sun glasses again, just send the old frames to Tajima and have them replaced with lenses better than the originals.
Replaced like new!
Jacob was extremely responsive on emails, sent photos of options prior to lense replacement and the entire experience was fantastic. Sunglasses are like new! Highly recommend Tajima team.
Highly, Highly Recommend this Company!
I could not have had a better experience! Tajima is the real deal! From start to finish their communication was superb and the end product was absolutely perfect. I do not write many reviews, but this one was impossible not to. Thank you Tajima Direct!
Online solution for perscription lens.
Was looking for a solution to put prescription/progressive lens in a pair of JMM sunglasses. Found Tajima via a search and decided to give them a try after reading so many positive reviews. I began the process inputing the information that I had, the helpful online team (Jacob) answered all my questions and kept me informed through out the roughly 2 week process. Just go the glass back (earlier than promised) and extremely satisfied with both the color of the lens and the prescription. These folks are a great solution when looking for high quality lens and at a great value.
Excellent product and customer service
Excellent product and customer service. I was shopping product quality but still saved 50% over what my eye Dr. office was going to charge. I got the best of both worlds
EXCEPTIONAL EXPERIENCE AAA+++
This was my 1st time purchasing replacement lenses for existing frames and I could not be happier with the quality and clarity of my new lenses in my Maui Jim frames. The service, follow up, status updates and communication from Tajima has made for an OUTSTANDING experience!!! Jacob has been awesome!
Great customer service- very responsive…
Great customer service- very responsive and helpful.
Product is great on first use and appears very solid, so I’m guessing it will stay great!
Communication through lenses
The extent of communication throughout the process was extraordinary. I felt I had a friend within Tajima looking out for me as the glasses went from me to Tajima and back. Communication was well above any normal processing of a business transaction.
Great lenses, great service
From the beginning, communication was exceptional. They over delivered on estimated timing, and the quality of the lenses remind me of my Maui Jim lenses.
The whole process was easy peasy
The whole process was easy peasy. I bought the low light lenses and can’t believe how well they work. They are definitely worth the money. High quality product, they are just as good if not better than my other highend lenses (Smith & Costa), and at a reasonable cost. I’m planning on coming back for my other pairs when they need new lenses.
Only Perfect!
I’m a repeat customer who has worn “high end” progressive custom glasses for decades. The lenses are robust and optically excellent. The product, in my opinion, is superior to those supplied by the original frame manufacturer. The Tajima team, from the opticians to the communication team are wonderful. The craftsmanship is superb & the communication team are on their game. The USPS was unable to track my insured package. The team a Tajima communicated with me promptly and stayed on top of the situation and even informed me when my glasses arrived at the post office. Their service is impeccable! When I put my upgraded Shades on, they were only perfect! Many thanks to Jacob and his team!
This is my 4th or 5th pair of Tajima…
This is my 4th or 5th pair of Tajima lenses, and I still highly recommend them. The prescription is spot on and the polarization is the best I have used. Easy shipping to Tajima and easy return shipping, Tajima tracks the shipment both ways. Good turn around times get your frames and new lenses in use. The customer service is awesome, ask any question, including asking for recommendations based on your activities and Jacob gets back to you quickly with a personalized recommendation. Bottom line great lenses and a super team at Tajima. Thanks to Jacob and all.
Couldn’t be happier with my experience
Couldn’t be happier with my experience.
Thanks!
I was at wits end on my new…
I was at wits end on my new subscription. I had an older Oakley frame that was not available anymore. I shopped around for similar frame, but they were either not available or just not my style. By a stroke of luck, I came by the Tajima Direct link and I followed it to the web site. This has worked out really well. Just the customer service I have received alone made it worth it, but the whole experience from placing the order to receiving the frames and new lenses back was terrific. I highly recommend this alternative to buying a new set of glasses.
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