Tangelo Used Cars - Plymouth Avis 

A great service from Kirsty at Plymouth Tangelo with my BMW X3.
A non pushy, relaxed test drive with Kirsty, which I later bought. No problem with a small bumper touch up. All paper work covered, a very good competitive price, having looked all over.
The 12 month warranty, very appealing.
Kirsty helped set up the in car system and went the extra mile making me up my private plates.
Would certainly recommend this small but considerate set up in the Plymouth branch.

Absolutely brilliant customer service, really friendly staff and nothing was too much to ask! Have never dealt with a dealer so nice! Thank you 😁

Overall, a very quick and simple process. Very helpful and professional staff on hand to help through the whole process. Couldn't be happier.

Good Experience, No Complaints!

I recently bought a car from Tangelo's Plymouth branch, from Steve, and overall, it was a pretty solid experience. Steve was friendly, professional, and knew his stuff when it came to the car I was looking at. He was patient with my questions which made the whole process much more relaxed.

Nothing stood out as an issue really and I appreciated that he was thorough with explaining all the details and making sure I understood the terms.
As I was distance buying, it was important that I felt confident in what I was being sold, so the personalised video and clear info was paramount.
Steve arranged a convenient and reasonably priced delivery, which also helped.

I’m happy with the car and feel confident that I can go back to Steve/Tangelo if any issues arise (although I hope they don't).

Overall, a good experience!

Tangelo provided great customer service making me and my partner feel very comfortable. It was our first experience purchasing a car from a garage and we would definitely do it again due to this experience. Steve was a very knowledgeable salesman and made us confident in the car we had bought.

Kirsty and the whole team have been fantastic. I wouldn’t normally buy a car long distance but Kirsty’s incredible customer care and tenacity in finding the right deal along doing things with a customer focus meant I decided to go ahead with Tangelo. Despite some small snagging issues prior to delivery (as to be expected with used vehicles), I was kept up to date and Kirsty worked hard to provide a top class experience.
A big thanks to Rob the driver who brought my my car in the evening, arriving at 9pm. He was a pleasure to speak with and was the cherry on top for the whole experience. Thank you so much to the Tangelo team.

From start to finish I couldn’t fault the service I received! The car I wanted to see was not available on-site but Kirsty went above & beyond and I later returned went for a test drive and bought it! Amazing after care service,I was so happy with the quality of service I was provided particularly by Kirsty who is an absolute asset to the company.

I have just changed my car with Tangelo and found the service to be very good.Steve Bunt the salesman was very easy to deal with and had the car ready for me with plenty of fuel in it for a good test drive.I hope this service continues.

Customer service was suberb through all the dealings.

Would full recommend to come here to source a new car!

Welcoming, polite and helpful from the young lady on reception to the salesmen Mitchell and Jacob and the manager. All in all a good experience and the presentation on pick up was fabulous. Wouldn’t hesitate to recommend to anyone. Great stuff guys.

Matt and Ryan were excellent when i purchased a car from the Plymouth dealership from Glasgow, Scotland. This was a distance sale so i had to rely on Matt sending good detailled information which he did. We did have a hic-cup and the car wasnt ready when it should have been, however Matt and Ryan did all they could to fix the situation quickly and i picked it up the following weekend. My distance sale was a very nerve racking experience for me but it was professionally well handled by Matt. I believe that Matt and the dealership in general will do their best to try to ensure you get the best customer service they can and if something does go wrong, then the guys will try their best to fix it with as little inconvienience to you as possible and being honest about what has went on. Would not hesitate to recommend. Stephen

We purchased a Mazda cx30 from the Plymouth branch. The process was easy , and made a pleasure by the attention to detail by Matt. From the test drive to the final unveil the whole purchase was excellent. We were delighted with the px given for our old car , it was better than we buy any car offered. Many thanks to Matt and the team at Tangelo.

All I can say is untrustworthy. Was interested in a car and after multiple viewings I was ready to put down a reservation fee. Due to the car having a couple issues I was told not to worry about the reservation fee they will see if they can get the issues fixed and then we would sort all the finance side after. A couple days went past after the day they said they would contact me so I reached out to them. Turns out they sold the car to someone else a couple days after they told me not to put down the reservation fee. Them telling me they were going to get the issues sorted and then look at the finances was obviously a lie just to keep me happy whilst they were waiting for someone else to come along to buy the car who hadn't picked up on the issues. I am not happy at all with the service I have now had and would not recommend them.

Very professional and fun service. I was picking up my vehicle today and have to say transaction was very easy and quick. Thank you to Sales Manager Matt for welcoming service

Amazing service from the rep, felt at ease with the whole process from start to finish, liased with us on calls and emails about the car gave us all the details which made it worthwhile would definitely recommend.

Professional service from Matt. Very happy all round.

Good team, explained everything to the T. Polite, informative and professional. No pressure selling and really helpful. I will look forward to doing business with you.

Matt has been fantastic sorting the car purchase. He was very honest and open making the deal easy to complete. He did everything he said he would do and we are very happy.

Matt made the whole experience of buying a car easy and enjoyable. He is very professional and his approach towards customer care is excellent. I would definitely recommend Tangelo, Plymouth, to my friends and family.
My daughter in-law is, in fact, looking around at the cars on show at this moment.