Tangelo Used Cars Avis 611

I had no knowledge of Tangelo, their affiliation or reputation prior to searching for a particular spec of car, when I found them online.
I have been more than pleased with their Customer Service, the whole process of selling and buying my new car has been amazing.
Luke has been exceedingly helpful, offering to be my eyes as he videoed every inch the car inside and out - not all products or purchases are recommended to buy online, however being 500 miles away from Tangelo in Exeter, I couldn't have asked for more help and information.
My search for the perfect replacement wasn't the easiest of things to do, given my long list of particular tech specs for the car, naturally narrowing down what's available on the market considerably.
Thank you Luke, Mollie and Elliott for all your help to make my purchase, withhold I will
Fabulous service 🩷

I cannot speak highly enough of my sales experience with Tangelo! Luke and Elliot were exceptional, very knowledgeable, flexible and with a no pressure, sensible approach to sales. Fair part exchange valuation and full main dealer service type experience. Highly recommended and after sales service was also fantastic.

I wanted to take a moment to express my gratitude for the exceptional service I received during my recent car purchase from Tangelo.
Alice was incredibly knowledgeable and helpful throughout the entire process. She transformed what could have been a difficult experience into a truly pleasurable one by guiding me through the process and ensuring a smooth purchase.
The vehicle certainly fits my needs—it's fun to drive and such a beautiful car. Thank you for having such dedicated and professional staff. It made all the difference in my car-buying experience.

A very pleasurable experience from start to finish.
Great staff, Dani was great on the day and Georgia was excellent after service and for delivery. All went very smoothly. I would highly recommend Tangelo. 5 star service

Great experience picking up our new car this week, fantastic service from Elliott, Luke and the rest of the sales team, Will definitely be back to them for my next car.

I would just like to say it was my pleasure dealing with you.You couldn’t be more helpful you made it so easy i can not prays you hi enough. Thank you so much

Not a great experience. Maybe it was just the salesman i had but he consistently lied. Car delivery was repeatedly delayed waiting for parts that were supposedly at fault and being replaced but were never actually fitted.

Hi. On Friday 28 June I set out to view a Lexus ux 250h pre-arranged with Michael and Dani not forgetting Georgia of Tangelo car sales, on arriving I and my son were greeted and shown around the Lexus which was very clean and then allowed to take the car for a long test drive, at NO time did I feel that we were being pressurized into a sale, Dani and George had the car prepared and sorted the paper work out and we were good to go, we cannot give enough praise to them both in the great effort to make the sale a pleasure, we have three new friends it was a great day out and good ride home, thanks to you both so very much.

Fantastic buying experience - purchased high spec Range Rover sport but due to living almost 300 miles away, it wasn’t really feasible to travel to view the car but Luke in particular removed any concerns I had and made the process hassle free, working tirelessly with multiple videos, e-mails and phone calls to make sure I was getting the car I wanted and that everything was as it should be. I found the Tangelo process easy and the rest of the team, Elliot, Mollie and Dave the delivery driver all contributed to make the process as good as it was and nothing was too much trouble for anyone including after sales and setting up the warranty. I would have no hesitation buying from them again. Thank you

Everything was excellent. From initial first contact right through to delivery of my car to my address. Great initial video with commentary showing all it's details. The transaction went very smoothly with no problems. The vehicle was exactly as described and exactly what I wanted! The staff were great and very helpful and I have no complaints.Would recommend this company wanting to get a top quality car at a great price !

Luke made the process of buying my new car very easy. From the first phone call to hand over. We couldn't decide on which model an X1 or X2. Luke had both cars side by side so we could compare them and then test drive them both. And we stayed with the X1.

I decided to look for a car, I was contacted and supported all the way through the process. The went above and beyond to get the car ready for me the same day, brilliant service and very polite staff

Well looked after from my first visit through the numerous phone calls and final purchase. Very friendly and helpful, a very enjoyable experience as opposed to previously stressful ventures into changing my car.

Micheal made everything so easy & stressless when it came to part exchanging my vehicle. His positive, cheerful and helpful attitude is something you don’t get with a lot of garages. Nothing was a problem and I picked up my lovely new car faster than I thought. Would highly recommend. Thank you Michael

First Class service front to back....Alice and the team were amazing

I chose Tangelo because they had a particular used car in stock. The car was a one previous owner, low mileage, with all of the optional extras I was looking for. Tangelo also had a good 4.5 out of 5 star review rating on TrustPilot.
Tangelo were situated approximately 47 miles away from my home town, so I called to book a viewing and test drive. In fact I paid a £99 fee to hold the car for 7 days as it appeared to be just what I was looking for.
At the time of my visit, the Tangelo staff were operating from a temporary building at their vehicle storage compound. However, the compound was only a short distance from the showroom.
At the compound I met Alice. Alice was very polite, friendly young lady and was able to answer all of my questions regarding the car.
Following an unescorted test drive, I was convinced that this was the car for me. After coming to an agreement regarding replacement of the tyres, I then paid a deposit.
Just over a week later I returned to Tangelo to pick up the car. I had been given a lift to Exeter by a work colleague and despite arriving at Tangelo 5 minutes before their closing time, Alice was happy to wait for me to arrive, which was much appreciated.
With Alice’s assistance taxing the car online, I was ready to drive the car home.
The car was very well prepared inside and out, and even had 3/4 tank of fuel. Hard copies of the cars history and service documents were provided by Alice. Copies of the actual order and purchase invoice were sent to me via email.
Overall a very good service was provided by Tangelo and I am very pleased with the purchase. I would certainly recommend Tangelo to any potential buyer who is looking for a quality used vehicle.

Luckily I live close enough to see the car in person. Elliot & Luke were my contacts & arranged the viewing, they were professional & fulfilled my needs. I was never rushed or hurried or pressured, I now have the car I wanted & would recommend Tangelo to any one looking. Knowing what I do I could have bought Online without worries

The most helpful and friendliest car sales people you could ask for. Alice made purchasing my car stress free and easy. Highly recommended to anyone buying a used car.

First time buying a car on line and through Tangelo, whole experience gave me a lot of confidence. Reasonably priced compared to other sellers, and the fact that it is affiliated to a Mercedes dealer and their workshop serviced the vehicle gave further confidence. Had a walk round of the car via WhatsApp with all faults/issue pointed out and addressed where promised. Delivered on time and in good condition. Overall, very positive experience and would buy again without hesitation.

Good experience buying a car through Tangelo. I went to see it and Luke was very helpful. No high pressure sales pitch. Mollie and Maddie were good at responding to my questions by email. All in all a good experience.