Disappointing experience
Following an initial friendly presentation and previous good experience, the end result of working with Tango Interiors this time has been extremely disappointing.
Tobias is the motor of the company and his partner, Benjamin attends to the admin side of their business although he also does painting.
I commissioned them to fully renovate my bathroom, paint/decorate my bedroom, and take off the wallpaper and skim the walls in the hallway.
The project was due to complete in 3 weeks yet it was still outstanding 2 months after the first completion date.
When it became clear that even a renegotiated deadline wouldn’t be achieved, the company, disregarding their original contract, started demanding more cash payment early sending me a series of unprofessional and threatening text messages.
During the works, they damaged a sash window in the bathroom. Tobias insisted on charging me for the repair and made threats to damage the window again otherwise.
Even though the project was overrun by 2 months, the end quality of Tango Interiors work was of average standard at best and at places below average.
Despite several requests they failed to return the set of keys I entrusted them with. Instead, Tobias blocked me from contact.
Tango Interiors may be able to deliver reasonable quality work within an agreed timeframe. However, the company is very chaotic, unreliable, and the result is a hit or miss.
For prospective clients, if you do decide to work with them make sure that everything set out in the contract is clear, they honour it, and if you trust them with your keys, they are safely returned before making a full payment to them.
11 octobre 2023
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