Tap and Go helped my transition from a well known competitor, there were some teething problems but T&G held my hand through the more challenging parts of it saving me around 30% on my monthly transac... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Having changed to tap and go the process was smooth with a couple of hic ups on the way not tap and go fault but kylie has been outstanding throughout the hole thing nothing has been a bother to her t... Voir plus
L'entreprise a répondu
Luke Thompson called me and explained that he would like to see if he could save us money on our card transaction charges, after analizing our current invoice he identified several areas where we coul... Voir plus
L'entreprise a répondu
Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Coordonnées de contact
Royaume-Uni
- tap-and-go.co.uk
4,7
Excellent
491 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Réponse de Tap And Go Ltd
Thank you for your honest review Jake,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Highly recommend Tap & Go
Great communication from Joseph Hargreaves throughout the whole process of switching and he arranged us a significant saving on our previous contract. Highly recommend Tap & Go.
15 mai 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Darren,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie was really helpful &…
Annie was really helpful & knowledgeable with everything & got me sorted out with everything i needed. Great service would recommend Annie.
25 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Lisa,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Annie was very friendly and helpful and…
Annie was very friendly and helpful and answered all my enquiries.
29 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Ms Stanfield,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great experience
Annie was helpful and patient with me. Was knowledgeable and polite.
Would definately recommend 👌
29 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review IB,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel was really helpful &…
Nathaniel was really helpful & knowledgeable with everything & got me sorted out with everything i needed.
28 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Nicola,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel At Tap and Go
When looking at getting sorted make sure you ask for Nathaniel! He was amazing at explaining everything as reassured me of any questions I had! Could not highly recommend him more and he was such a gentleman to speak too!
29 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Jack,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel at tap and go was a pleasure…
Nathaniel at tap and go was a pleasure to deal with couldn't be more helpful, so very thoughtful and nothing was too much trouble. Amazing service thank you so much.
29 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Bryan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel!
Nathaniel was very helpful and knowledgeable.He showed great customer service and made the switch over to tap and go quick and efficient.
He also saved me a lot of money and made the experience hassle free.
22 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Stevie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
5 star isn’t enough for this company!
Josh was incredibly helpful and knowledgeable throughout the whole process. He took the time to explain everything clearly and made setting up our merchant services smooth and hassle free. Great communication and no pushy sales tactics, Just honest, professional advice. Highly recommend working with him and the team at Tap & Go!
2 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Will,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Anne Marie has been great!
Anne Marie has been great!
Professional but friendl. She patiently answere all my questions and ensured everything went smoothly!
10 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Anna,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Mobile terminal
I have recently started using tap and go as the fees on square were to high. I run a market stall and a majority of my sales are card. The fees are lower and the transactions are in my bank alot quicker aswell.
I spoke to Annie who was brilliant. She was friendly, polite and explained everything clearly. I would recommend tap and go.
25 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Katy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel!!
I normally don’t take sales calls but when Nathaniel called and explained his reason for calling, it seemed like a no brainer. I did a price comparison with tap and go and they saved me 40% against world pay. Massively appreciate tap and go massively
28 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Luke,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel is a SUPER STAR
I had a great call with Nathaniel today, it was smooth, easy and straight forward. He managed to save me ALOT of money by switching to tap & go.
Nathaniel is a credit to the company and should be proud of the work he is doing, thank you tap & go for keeping my profits high!
28 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Ben,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Outstanding service
I dealt with Nathanael Ratcliffe when I was purchasing a pin machine for my business, he was extremely helpful and made the whole experience very easy and explained the whole process to me.. will definitely recommend to my friends and colleagues
24 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Mary,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Nathaniel was very helpful when it came…
Nathaniel was very helpful when it came to saving money for my business. I had been with dojo for three years but when he called he managed to save me over half my bill. Would highly recommend him to anyone
28 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Demi,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Amazing service
Amazing service, purchased a chip and pin machine for my business and it’s completely changed the game. I have a lovely shop situated on Palentine road, Manchester and business has been booming. Highly recommend Nathaniel Ratcliff
21 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Helen,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great customer service!
Had a great call with Nathaniel. He helped me through every step. Some of the best customer service I’ve received! I’m certain I’ve chosen the right company to put my trust in!
28 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review James,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great customer service
Really good call today with Nathaniel Ratcliff. Saved me so much money and your understanding and explanations were fantastic. Thank you such for your call today Nathaniel and saving me loads of money im so happy!
23 juillet 2025
Avis spontané
Réponse de Tap And Go Ltd
Thank you for your honest review Natalya,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Dodgy Deceptive Dealers.
Wanted to take a contract with tap n go. Spent alot of time sorting the rates and limits for 2 terminals with a helpful staff member.
Only to be told "slight changes" have been made during initial payment, I refused to pay until changes were display and explained. They got very irate and annoyed.
Turns out the 12 month contract moved to a 24 month contract, and the rates increased which would be an extra £15 a month on top of the agreed £20 month.
I told them all the information they needed from me, so there wasn't any last minute revelations to change the contract. they just wanted to rip me off and hope I didn't notice.
*This was all before I committed to a contract. Luckily I pushed to find out details and glad I didn't proceed.
Poor company ethics and practices.
DO NOT USE.
20 mai 2025
Avis spontané
Réponse de Tap And Go Ltd
Hi Sam,
Thank you for your honest review.
I'm truly sorry to hear that your quote stage felt frustrating and that the process didn’t meet your expectations — that’s never the experience we want anyone to have.
However, after checking our records, I can confirm that you are not a customer of ours, and we have no active agreement or completed onboarding with you.
We’re sorry to hear you had a negative experience during your discussions.
Wishing you all the best in the future with the business.
Tap & Go Ltd
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