Taprobane Travel Avis 

I've been meaning to write this review for a while but forgot about it until recently (which is why I am writing this now). I won a voucher for this company in a pub quiz in Onehunga, Auckland, NZ in 2022, it said it had a value of $135 which could be redeemed upon booking. The voucher clearly stated the owner of said voucher was "a lucky winner - Waiheke Island day tour." However, when I called to redeem it, I was told I had to organize my own group of friends to book a tour and could not simply join an existing group. This felt very misleading — essentially a tactic to get me to convince a group of my friends to pay several hundred dollars each so that I (the owner of this "winner voucher") could claim a “free” spot in the tour I would have to organise myself. Very disappointing experience and frankly felt like a scam.

My first experience booking with Taprobane Travel.
Kamini dealt with my travel needs with minimum of fuss! Very good inter-personal skills and communications. Completed all my flight bookings efficiently and competently.
A delightful experience andI have no hesitancy in entrusting my future travel needs with her.
Anton Gunawijeya.

Taprobane Travel has always provided us with a good service.
Dr N and Mrs S Pathiraja

Excellent service by Lucky and Kamini.
Regular customer for 20+ years.
All the best for 2020

Kamini highly professional and very competent. Could teach other travel services a thing or two. Would highly recommend

Happy and satisfied with their (Taprobane) services.

Thanks

Brilliant, Customer focused, efficient and very helpful

Lucky was truly professional and go out of the way to explain what’s included in great detail.
Great service, will always come back.
Dr Jine Perera.

Thank you Lucky for very good service. I have been a customer of Tabrobane Travels for about 10 years and compliment their staff for being courteous and efficient every time.

Many thnx Vishni for my booking..
As always you have been very helpful and easy to talk to.
Look forward to my future bookings with Taprobane Travel
Regards
Hema Koralalage.

I wish to thank Lucky who has been a great help to me with all my travel arrangements over the years. The service has been excellent.
Everything has been made so easy without any stress.

I have been a client of Taprobane Travels for Many years. I always find the staff /esp Kamini with whom I have had contact on several occasions to be very polite ,courteous and pleasant in dealing with the specific requests. They go out of the way to make sure that the customer gets the the best deal always. I am quite happy and satisfied with the services provided by the Taprobane Staff and a Big Thank You to the All the Staff.

Excellent caring and efficient service. Took care of all our queries and personalised the booking to suit our needs. Beats an on line booking process any day! Thank you!!

As usual the service rendered by Kamini and her assistants was excellent. Quick and efficient service. Highly recommended for travellers. Dr Ananda Jayasuriya

I have been using Taprobane travel for nearly 30+years for travel and I only can write that you will never find a place place to book your holiday travel. I find that service I received was excellent.Lucky and Karmani are excellent and very polite people.
I can recommend the Taprobane travel service is excellent for your travel plans.

I have had the pleasure of being a Taprobane customer for very many years (since around 1986) each and every occasion is a delight. Customer service is friendly, professional and enthusiastic, even when making several last minute changes it feels as though you can hear the smile through the telephone line despite the additional work being created.

Kamini and the team have consistently assisted and supported me and always speedily respond to emails or telephone messages whether at home or abroad. I have the confidence that I can pick up the telephone and my travel will be arranged and tickets promptly sent.

Thank you Kamini and thank you Taprobane for taking care of me, it’s always very much appreciated.

PB

Dear Vishini and Kamanie

Thank you for your excellent services over the last 10 + years . Very happy with the service you provide. Have recommended you to my family and friends.
Thank you

Nishanthie

Dear Lucky,
Thank you for handling my reservation to Colombo with professionalism and a very helpful manner.
When I called to pay for the ticket you checked the fare again in order to see whether you could find a better fare. That showed how much you cared for your customers.
I'm extremely pleased with the excellent service provided. Well done and keep it up.
Thank you and best regards
G.Amirthalingam