Taurus Logistics Ltd Avis 

276
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Taurus have transported my classic car that I bought in New Zealand to Australia. All in all it was a good experience. From their very informative quote with a very detailed breakdown, the vast amount... Voir plus

Noté 5 sur 5 étoiles

We shipped a large boat and trailer from Canada to Australia (via Europe). There was a prolonged (5month) hold-up enroute that was not the fault of Taurus. Nevertheless the staff did everything th... Voir plus

Noté 5 sur 5 étoiles

Barbara and Tara have been excellent - they provide clear advice and transparent pricing, and supported me throughout my process. I was told by several people that my shipping need (sending an EV as... Voir plus

Noté 5 sur 5 étoiles

I couldn't be more happier the staff at Taurus logistics went out of there way to help me get my car transported. A big thank you to Barbara Redway she's an amazing lady went above and beyond to hel... Voir plus

À propos de l'entreprise

  1. Société de transport international de marchandises
  2. aussi dans
  3. Agent d'expédition de véhicules
  4. Courtier en douane
  5. Service d'envoi
  6. Service logistique

Écrit par l'entreprise

Why we’re different, is because we offer you a specialised niche shipping service specifically tailored to solving your problem. Because we are a family owned business we can be flexible and offer many services outside traditional freight forwarding. Services like fixing an oil leak on your excavator so it doesn't miss the next sailing. Or taking photos of your yacht loading if you can't be there in person to give you piece of mind.

Our Service Promise

Écrit par l'entreprise

In the import and export industry, experience matters.
- We will respond to your enquiry within 24 hours. - No hidden agenda, just clear easy to follow quotations. - We'll take care of all the red tape for you.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

276 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(276)

66 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

DO NOT USE

Actual cost exceeded quote by about $1000AU not including extra costs not included in the quote. Motorbike arrived eventually after multiple delays and it was damaged due to poor restraints. No responsibility accepted by Taurus Logistics at all.
Reply... All the cost you mentioned were agreed to and payed separately.
Not including these extras the bill was still nearly $1000AU over the quote.
I have done the repairs myself so have no recipes to fill in your claim. Witch you advised me would not be approved unless fault was proven and you deny this.

23 décembre 2024
Avis spontané
Logo de Taurus Logistics Ltd

Réponse de Taurus Logistics Ltd

Hi Adrian,
Thanks for your feedback, but as explained the additional costs are your Import GST, quarantine cleaning and the valuation you agreed to. The valuation we supplied reduced your value from $14,000 to 5,500 and a significant saving in GST. These are exclusions on your quote and are clearly explained in advance.
In terms of the damage; we do have a process for claims and I have asked you multiple times for the claim to be completed and costs for repairs, which you have not supplied. From my investigations, it appears quarantine did not secure your bike correctly after they performed treatment, but to proceed further I do need the claim information from you.
Thanks

Noté 5 sur 5 étoiles

Great engagement

The team kept me informed every step of the way and were very responsive when I had questions. This is how business should be done.

12 décembre 2024
Noté 5 sur 5 étoiles

Move a Car To Aussie

Is always super easy to deal with Taurus. We have moved a couple of vehicles and Barbara and Richard make life easy.

3 décembre 2024
Noté 5 sur 5 étoiles

Great Experience

Great Experience
Richard was so helpful navigating us through exporting two cars & a boat from Auckland to Brisbane. I’ve received my car last week & the whole process was seamless. Awaiting my husband’s car & the boat now.

18 novembre 2024
Noté 5 sur 5 étoiles

Thankyou Barbara Redway and the Taurus Team.

Hi Team,
Special mention and huge thankyou to Barbara Redway.
You have been absolutely amazing in dealing with me to sort transport for our Nissan Patrol to NZ.
You have been super accomodating and helpful to guide me through the lengthy process especially being my first time exporting vehicle. Youve have relieved so much stress and pressure from our lives!
I thank you for your patience and understanding and will be foming straight back to you for car transport in the future 🙂👍👍👍👍

18 novembre 2024
Noté 5 sur 5 étoiles

First time at this freighting thing…

First time at this freighting thing from overseas but needed to be done and urgently. This company came through with 100% intake. Really so pleased with the end results. At first just was so nervous about it all and not calm at all. I think I must have annoyed them so much but they kept their promise and came through with flying results. Thanks to all the ladies that worked through with this. Can not thank you enough. Best regards Jan

13 novembre 2024
Noté 5 sur 5 étoiles

Moving a car from NZ to AU

The interaction with the Taurus agents was always prompt and helpful both those in Australia and in New Zealand. At no time was there any issue that caused concern. Sugandi and Barbara were most helpful, thanks ladies.

3 novembre 2024
Noté 5 sur 5 étoiles

Hello

Hello
The NZ team were great, with constant updates and transfer to personell when I started the process in NZ
Sugandi was great keeping me informed with updates once car arrived in Aus
Apart from the dent in the RF mudguard that the shipping company inflicted on the car, I can not recommend Taurus highly enough
Bill

2 octobre 2024
Noté 5 sur 5 étoiles

Taurus is my right choice.

It’s hard to make a decision to choose a company to shipping my car from Auckland to Australia. After some researching, I choose Taurus to do this job. They give a reasonable quote , they also have long history and professional knowledge back up for the case. All the staffs work there all quite patient and nice to answer my questions and email. Although I need wait my car for twice times inspect and quarantine in Australia, it’s take a while. They still doing good job to solve all the problems about export and import processing. Thanks to all the Taurus staff both work at New Zealand and Australia. They are excellent ! Definitely highly recommended!

17 septembre 2024
Noté 5 sur 5 étoiles

Great information- on website and…

Great information- on website and provided with quoting process.
Feels like you can be confident you are dealing with experts in this field as it is pretty daunting and expensive process!

3 septembre 2024
Noté 5 sur 5 étoiles

Very helpful

Very helpful, insightful and easy to deal with. They make the process pleasant and headache-free.

5 septembre 2024

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