First time ordering from this company. Ordered on the Monday, arrived on Wednesday all well packaged. Great sampler selection available. Couple of the ones must have been out of stock so company... Voir plus
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I had expected delivery next day by DHL. The order was sent by royal Mail who proved as suspected to be totally unreliable. Meaning delivery took 4 days and we need to collect from their offices!
L'entreprise a répondu
Given my recent concerns over shipping from the EU, I was hankering for a Nicaraguan gordo. Being the only UK retailer I'd found to fulfil my needs, I took a chance on a new venture. Boy, did... Voir plus
L'entreprise a répondu
You sits is orderly and simple to use from a laptop or iPhone. I originally visited your site because I could not find a local distributor that had La Flor Dominicana's Andalusian Bull in stock. The c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The Cigar Holder is a professionally managed cigar shop, manufacturer, and supplier of handmade leather goods such as cigar leather cases and holders. We pride ourselves on product quality and strong customer service.
Coordonnées de contact
Landmark House, 1 The Broadway, IG10 2FA, Loughton, Royaume-Uni
- 07932760924
- contact@tchcigars.com
- tchcigars.com
4,6
Excellent
375 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very welcomed quick same day delivery…
Very welcomed quick same day delivery which provided quality cigars. Highly recommended! Looking forward to see you again. Thank you 😊
1 octobre 2021
Réponse : The Cigar Holder Ltd.
Dear Nerijus
Many thanks for your positive review!
Best Wishes
Raz
Excellent service 🌟they returned my…
Excellent service 🌟they returned my call and gave me good advice on my purchase . Then I ordered. at 11am and it was delivered
In less than 2 hours.
The Cigars were a birthday present and he was delighted with them
1 octobre 2021
Réponse : The Cigar Holder Ltd.
Dear Christine
Many thanks for your order and lovely review!
Kind regards
Raz
Great service and very accommodating
Great service and very accommodating. Would not hesitate to use again or recommend.
1 octobre 2021
Réponse : The Cigar Holder Ltd.
Hello Nish
Many thanks for your order and lovely review!
Kind regards
Raz
Wicked service
30 septembre 2021
Réponse : The Cigar Holder Ltd.
Hello Danny
Many thanks for your order and lovely review!
Kind regards
Raz
Service and prompt communication was…
Service and prompt communication was outstanding!!!!!
22 septembre 2021
Réponse : The Cigar Holder Ltd.
Hello Noah
Thank you for your order and lovely feeback!
Best Wishes
Raz
Ordered at 10:00 am and got same day…
Ordered at 10:00 am and got same day delivery in Hornchurch before 15:00. Packed and ready for holidays by 18:00. hat more could you ask for. Fantastic service.
20 septembre 2021
Réponse : The Cigar Holder Ltd.
Dear Shahid
Thank you very much for your order and lovely review!
Best Wishes
Raz
Easy to order
Easy to order, had the right products and delivered on time . Totally painless experience
20 septembre 2021
Réponse : The Cigar Holder Ltd.
Dear Nick
Thank you for your feedback and business!
Kind regards
Raz
Réponse : The Cigar Holder Ltd.
Dear John
Thank you for your feedback and business!
Kind regards
Raz
By far the beat cigar retail experience…
By far the beat cigar retail experience and Raz is excellent in his knowledge and customer service.
14 septembre 2021
Réponse : The Cigar Holder Ltd.
Dear Mohammad
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Wishes
Raz
È tutto perfetto grazie mille
10 septembre 2021
Réponse : The Cigar Holder Ltd.
Ciao Matteo
Molte grazie per la tua ottima recensione!
Cordiali saluti
Raz
Réponse : The Cigar Holder Ltd.
Dear Winfield
Thank you for your feedback and business!
Kind regards
Raz
Réponse : The Cigar Holder Ltd.
Ciao Monica
Molte grazie per la tua ottima recensione!
Cordiali saluti
Raz
Fantastic as always
Fantastic as always, lucky enough to live in one of the same day free delivery areas and always comes so quick. Smiles all round and great products.
1 septembre 2021
Réponse : The Cigar Holder Ltd.
Hello
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Wishes
Nico
Bought a Peter James pipe case.
Bought a Peter James pipe case which arrived very quickly, two weeks only from London to Port Moresby. Peter James products are very well made and would recommend them to anyone.
The product was packaged well and arrived in good condition.
26 août 2021
Réponse : The Cigar Holder Ltd.
Dear Nicholas
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Wishes
Nico
Fast and reliable service
Fast and reliable service, most definitely recommend and will use again.
Thanks guys
26 août 2021
Réponse : The Cigar Holder Ltd.
Dear Assad
Thank you for your business and lovely feedback!
Kind regards
Raz
Réponse : The Cigar Holder Ltd.
Dear Mark
Thank you for your business and lovely feedback!
Kind regards
Raz
Very Quick Delivery and very nice Cigars
25 août 2021
Réponse : The Cigar Holder Ltd.
Dear Shami
Thank you very much for your lovely review!
Best Wishes
Raz
Réponse : The Cigar Holder Ltd.
Dear CB
Thank you very much for your lovely review!
Best Wishes
Raz
Great service
Great service, ordered a small gift online and it was delivered within 2 hours, perfect
Thank you
22 août 2021
Réponse : The Cigar Holder Ltd.
Dear Julie
Thank you very much for your lovely review!
Best Wishes
Raz
I could not fault the service
I could not fault the service, from communication to order, to delivery! OUTSTANDING! Thanks guys!
20 août 2021
Réponse : The Cigar Holder Ltd.
Dear Aaron
Thank you very much for your order and lovely review!
Best Wishes
Raz
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