TeaTime Bookshop Avis 

998
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I send my granddaughter aged 4 a box every month, she has been delighted with each one, good choice, swapping dad for a goldfish and a spoonful of frogs her favourite so far, and loves the hot choc n... Voir plus

Noté 5 sur 5 étoiles

This was a gift for a friend and it was easy to arrange the delivery to her even though I ordered the items. She has really enjoyed the idea of receiving new books each month , perfect for book lovers... Voir plus

Noté 5 sur 5 étoiles

Delivery arrived on time, it was a gift and fortunately the books included had not been read before! That's the one thing that would be helpful on subscription is transparency on what is in the box an... Voir plus

Noté 3 sur 5 étoiles

My husband loves his monthly delivery. Items are well packaged and there's nice little extras such as bookmarks and postcards which come which are a nice touch. A couple of times the coffees have been... Voir plus

À propos de l'entreprise

  1. Librairie
  2. aussi dans
  3. Bouquiniste
  4. Librairie pour enfants

Écrit par l'entreprise

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

998 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(998)

83 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I had subscription for Best seller and…

I had subscription for Best seller and for 6 months I got no name books. It clearly was the complete opposite of bestselling books, they put in the box things they couldn’t sell. Very disappointed

30 juin 2025
Avis spontané
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Réponse de TeaTime Bookshop

I'm really sorry to hear you were disappointed with your recent subscription.
We try to avoid the big names because we have found lots of our readers already own these so we look for bestselling titles from less well known authors to introduce our readers to something new and exciting.

Keep Reading!

Noté 1 sur 5 étoiles

Beware ordered a Book Hamper as a…

Beware ordered a Book Hamper as a Christmas Present. This has still yet to arrive. They do not respond to emails they only assigned a tracking number to the order after I raised a claim with Paypal. The item still has not been shipped they just raised a tracking number to pacify Me and Paypal. How long does it take to put 2 books, some Tea and Biscuits and Red wine in a box? I do this for a living so I know when I am being taken for a ride!

17 décembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

Hi Trevor,

I'm really sorry to hear you have had a bad experience with us. It is our busiest time of year so some orders are taking longer than usual to arrive so I am sorry for the delay but I can see yours has taken longer than we would like. I have searched through and we cannot see any correspondence from you regarding this order, we do respond to all emails and aim to get issues resolved quickly.

I assure you no-one is trying to 'take you for a ride'. We are a small, busy team and sometimes mistakes happen. We are looking into this order and it will be with you soon. We apologise for the inconvenience caused.

Kind regards,

Amy
The Teatime Bookshop Team

Noté 5 sur 5 étoiles

My other half is really difficult to…

My other half is really difficult to buy for but is an avid reader. The monthly subscription with Crime novels, some lovely coffee and biscuits have been a real hit. It's an absolute no brainer so I renewed the arrangement for the next year. I'm back in the good books....(pun intended).

11 décembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

Thank for the great review Paul, I'm so pleased the subscription has been enjoyed!
We are glad you had this novel idea!

Noté 5 sur 5 étoiles

Excellent service and brilliant book

Excellent service. The first box arrived in a timely fashion. I love the book. The story very thoughtfully takes place in Edinburgh where I live and I am enjoying it immensely along with a good hot chocolate and biscuits. Being able to choose your favourite genre is a big bonus for me. I thoroughly recommend it.

18 novembre 2025
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Réponse de TeaTime Bookshop

I'm so pleased you have enjoyed your first box! Thank for the great review, and recommendation!

Noté 4 sur 5 étoiles

ArriArrived on timeon time and the app is very…

Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive.
The book was in very good condition and enjoyed the tea flavours and biscuits I received with it as well as bookmark and postcard.
Only downside was delivery driver knocked left book on doorstep and then drove away other drivers have always waited to see if i got my box handed over.

5 décembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

Thank you for the great review, we are so pleased you enjoyed order!
Happy Reading!

Noté 5 sur 5 étoiles

Bought the bestsellers book box…

Bought the bestsellers book box subscription for a gift. She loves it! Great service.

8 décembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

We are so pleased the subscription has been enjoyed!

Noté 5 sur 5 étoiles

Love this subscription of Teatime…

Love this subscription of Teatime Books, I get a nice surprise of a couple of random chosen books and a coffees and biscuit, good quality books too.

18 novembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

Thanks for the great review Karla. We are so pleased you have enjoyed your subscription.

Happy Reading!

Noté 5 sur 5 étoiles

I love this subscription

I love this subscription, it makes a great gift, a nice surprise when the parcel arrives, always good reads (Crime/Thriller genre) and the treats that arrive in the box are always lovely.

19 novembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

We are so pleased the subscription has been enjoyed!
Keep Reading!

Noté 1 sur 5 étoiles

No book has arrived

No book has arrived

18 novembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

Hi Bob,

I am really sorry your November book has not arrived, it seems this has been lost in the post! I have asked our team to get a replacement November box sent to you with upgraded delivery and it should arrive within a few days.
We apologise for the inconvenience caused.
If you have any issues in future, please don't hesitate to call or email us and we can get your problem sorted.

Happy Reading!

Noté 5 sur 5 étoiles

Always very happy and satisfied with my…

Always very happy and satisfied with my packages, I found customer service team very helpful and response quickly if needed

15 novembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

That's great to hear, thank for the great review! Happy Reading!

Noté 5 sur 5 étoiles

Great gift for my elderly mother

My 70-something mother loved the 3-month gift subscription that I purchased for her birthday. It's a nice treat for her to look forward to.
My dad also enjoyed the can of beer that I included with the first package. So full points from me!

15 novembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

We are so pleased the subscription was enjoyed! Keep Reading!

Noté 5 sur 5 étoiles

Wow!

Wow, loving my vintage subscription with two hard to find vintage Puffin books, one is the Profumo Affair and other is selected stories by WS Maugham . Lovely Earl Grey Tea and Viennese biscuits. Although not drank the Mint Tea as not keen (it went to a family member who is!).

13 novembre 2025
Avis spontané
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Réponse de TeaTime Bookshop

We are so pleased that you are enjoying your subscription. Happy Reading!

Noté 2 sur 5 étoiles

Unexpected!!!

Was fantastic for the first few months then the price was increased significantly which I wasn’t expecting so will sadly have to cancel soon as can buy books for this price easily!!!!
Unexpected!!!!

20 octobre 2025
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Réponse de TeaTime Bookshop

Hi Sally,

We emailed all our customers in early October outlining some changes to our subscriptions, including all pre-loved subscriptions being updated to new subscriptions and some price increases we have had to make due to increasing costs. Each box comes with brilliant book, tasty treats, cosy hot drinks, a bookmark and literary postcard hand designed by our team.
We hope you would like to come to us again.

Kind regards,

The Teatime Bookshop team

Noté 1 sur 5 étoiles

Amazing until it wasn't

I loved this subscription for my gran! It was perfect. When she passed I had a few months left so wanted to change the address on the subscription. Couldn't do it on my account so I contacted through the website and they cancelled my account with no refund for remaining months. I emailed to ask why and had no reply. Very disappointed with customer service and lack of communication on their end.

1 octobre 2025
Avis spontané
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Réponse de TeaTime Bookshop

Hi Louise,

We are so sorry to hear you have had a bad experience, this is something we would like to help you resolve.
Please get in touch with us at sales@teatimebookshop.co.uk and we can get this sorted for you.

Kind regards,

The Teatime Bookshop Team

Noté 4 sur 5 étoiles

Interesting package

I like the package and book, the only thing is that I was thinking they are going to choose a world-wide best seller book, but it was a UK based best seller, but again, I am happy with it.

6 octobre 2025
Avis spontané
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Réponse de TeaTime Bookshop

We are so pleased you are happy with your order. Happy Reading!

Noté 5 sur 5 étoiles

Excellent in everything

Excellent in content, delivery and customer service. Thank you

24 octobre 2025
Avis spontané
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Réponse de TeaTime Bookshop

That's great, we are so pleased you loved your order. Happy Reading!

Noté 5 sur 5 étoiles

Excellent customer service

I was a bit hesitant about this service because of a few reviews about their customer service, but I must say my doubts have been erased. I took the ‘surprise me’ subscription with coffee & 2 books and have received two deliveries so far. The books are of great quality, the coffee I’ve received is of great variety, as are the biscuits. They are of course not the highest quality, but for this low of a price that’s logical in my opinion. The packaging is also very sturdy, which is necessary as I live overseas.

So far, I’ve had to reach out to customer services twice and I have been serviced perfectly. They answered quickly and fixed my issues for me almost immediately. One time was to change my shipment date and the other one was about my shipment tracker being the same for the second shipment as it was for the first so I couldn’t track it. My date got moved up from the end of the month to the beginning of the month and they sorted out the tracking system.

I truly recommend this service! I’ve always been a bit more on the careful side with book subscriptions, but this one is worth the money!

24 octobre 2025
Avis spontané
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Réponse de TeaTime Bookshop

We are so pleased you have loved your subscription! Happy Reading!

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