techtron Future Tech Ltd Avis 

206
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the EV7-7+ wall charger it was very easy to purchase and the delivery was on time. The installation was straight forward and the app works well. I contacted Techtron customer service with r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Voir plus

À propos de l'entreprise

  1. Production d'électricité

Écrit par l'entreprise

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(206)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I just got scooter and it is fabulous

I just got scooter and it is fabulous. Goes pretty fast and easy to control.

4 mai 2023
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Réponse de techtron Future Tech Ltd

Thank you for the great review! Your feedback is appreciated. AM

Noté 5 sur 5 étoiles

Super service

Good product. No complaints. Ordered Thursday, was here Friday lunch.

3 mai 2023
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Réponse de techtron Future Tech Ltd

Awesome! Thank you for the fantastic review Robert. AM

Noté 5 sur 5 étoiles

Great communication

Great communication
Super quick delivery
Amazing product
Very happy

29 avril 2023
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Réponse de techtron Future Tech Ltd

We are glad Paul you had a great experience. Thank you for this review. AM

Noté 1 sur 5 étoiles

Delivery period was meant to be 48hrs

Delivery period was meant to be 48hrs. Atleast thats the option i selected at check out. From Techntron's site, depending on the day order was placed, guidelines for delivery timelines were equally stated.
I ordered an elite scooter on April 28, 2023 and at time of this review, May 5 (1 week after), delivery was yet to be made. What made matters even worse, i called customer support on May 3 to lay complain. Feedback from customer support was as though the order didn't exist. Customer support couldn't find it on his system. It was just a sour experience of a roller coaster trying to sort it out. I've had to walk long distances daily as scooter wasn't delivered within estimated timeline.
My experience was very disappointing for an order placed directly from Techtron's site.

27 avril 2023
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Réponse de techtron Future Tech Ltd

Thank you so much for your feedback. It's completely understandable how you feel, and we're sorry to have let you down. We'll take the necessary steps to improve and will do better next time! AM

Noté 5 sur 5 étoiles

Very well made scooter

Very well made scooter , could not fault it , great value

26 avril 2023
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Réponse de techtron Future Tech Ltd

Thank you Malcolm. We are thrilled you liked it. AM

Noté 4 sur 5 étoiles

You won't be disappointed

Very happy with the scooter and it's features. The only down fall is can't connect to the app, and trying to log the warranty with customer service is hard too. No one answers!! Scooter itself is very good I'm very happy. But calling customer service is a no no.

12 avril 2023
Noté 5 sur 5 étoiles

E scooter

Great company
Quick and easy delivery
Very reasonably priced
Will definitely use again

12 avril 2023
Noté 2 sur 5 étoiles

Phone holder damaged

When my EScooter arrived, the phone holder was damaged.
I have emailed twice & left a voicemail.
Finally got a response & promptly replied with all required information.
And have STILL not had a resolution to my broken phone holder.
Not a happy customer at the mo!!

10 avril 2023
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Réponse de techtron Future Tech Ltd

Dear Leigh, We are sorry to hear that your recent experience wasn't up to the expectation. we apologize foe any inconvenience or frustration you may have experienced. I hope your issue has been resolved by now. We hope to have the opportunity to serve you better in future.

Noté 1 sur 5 étoiles

Have tried making contact after…

Have tried making contact after receiving a faulty scooter. No response at all from the company. Tried emailing. I phone 40 times a day and no one picks up. Absolutely shocking service

10 avril 2023
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Réponse de techtron Future Tech Ltd

Dear Amanda, we apologize for the delay in response from our end. To ensure that we assist you in the best possible way, I would request you to send us an email at customerservices@techtron.co Thank you for your feedback and we strive to serve you better in future.

Noté 3 sur 5 étoiles

Overall good scooter

Overall I really like the scooter. However, when you press the brakes the back wheel spins left/right and not very safe especially when the streets are wet after rain.

6 avril 2023
Noté 5 sur 5 étoiles

Good e scooter does go fast

Good e scooter does go fast

Download the app on your phone and adjust the setting you can make it go 30 mph which is really good but when against the wind it does slow u down

11 avril 2023
Noté 1 sur 5 étoiles

Did purchase a Techtron Elite 3500 last…

Did purchase a Techtron Elite 3500 last week(from the Techtron website) and it came faulty(no power/not charching), asked for an exchange or a refund, I have been asked several things like a video, pictures that I have promptly provided. The customer service is being vague at best and I had to keep chase them every day(mail, phone, instagram) with no favorable output.

11 avril 2023
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Réponse de techtron Future Tech Ltd

Dear Alessandro, We deeply apologize for falling short of your expectations in this regard. I hope your issue has been resolved. Thank you for bringing this matter to our attention. AM

Noté 5 sur 5 étoiles

Very satisfied …

I like to take this opportunity to thank you for a fantastic service the scouter is fantastic my son love's it.

10 avril 2023
Noté 1 sur 5 étoiles

Didn’t have my item in stock but took…

Didn’t have my item in stock but took my money. Getting it back off them isn’t easy. Was told they refunded the same day 9 days later nothing then find out it wasn’t done. Now don’t reply to email

3 avril 2023
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Réponse de techtron Future Tech Ltd

Dear Tracey,
I apologise for the inconvenience this may have caused you. I hope the refund has been issued. If there is anything else i can help you with, please feel free to drop us a mail on customerservices@techtron.co

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