TeeNavi Avis 107

TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Awesome tee and customer service was on point! I had been trying to get this specific tee for a long time and was so excited to have finally found it! However, showed delivered and never arrived, but... Voir plus

Noté 5 sur 5 étoiles

My fellow vets are envious of my patriotic tee. I have shared with many of them where they can find one. My brother asked me to order one for him in a different color and I did that immediately and he... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I never received a tracking number or my order. There was an email that said it was being sent and I would receive another email with a tracking order but never got it. It's been 2 weeks and I still... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was searching for a shirt that my boyfriend had for a long time while growing up, it is too big for him now and thr graphics on it are in rough shape as it has been worn well. To my surprise this is... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

TeeNavi store, all the t-shirts, sweatshirts, hoodies, tank tops, mug that you could be looking for. This t-shirt has all kinds of colors black, white, navy, red that is very suitable for trending or holidays.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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Noté 5 sur 5 étoiles

Awesome customer service

I received the wrong order, but they corrected the issue promptly and sent me the correct shirt within that week.

6 septembre 2023
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Réponse de TeeNavi

Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service at TeeNavi.

We apologize for the mix-up with your order, but we're delighted that our team was able to promptly resolve the issue and send you the correct shirt within the same week. Providing excellent customer service is a top priority for us, and we appreciate your patience and understanding.

If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We hope you enjoy your new t-shirt, and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Great purchase

Your website was easy to navigate and the shirt choices were ample, but not just the same old, same old. Shirt is soft and the graphics are crisp and clear. The size looks generous; my husband is a big man and likes his shirts loose. I am extremely pleased with my purchase.

9 septembre 2023
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Réponse de TeeNavi

Thank you for your wonderful feedback! We're thrilled to hear that you had a great shopping experience on our website and that you're satisfied with your purchase from TeeNavi.

We take pride in offering a wide range of unique and high-quality shirt options. It's fantastic to know that you found our website easy to navigate and appreciated the variety of designs. We also aim to ensure that our shirts are comfortable and have clear, crisp graphics.

We understand the importance of size options, especially for customers like your husband who prefer a looser fit. We're delighted that the size worked well for him.

If you ever have more shopping to do or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your support and look forward to serving you again. Enjoy your new shirt!

Noté 2 sur 5 étoiles

Unimpressed

5-10 Business Days Was Promised for Shipping, Took Three Weeks to Arrive, A Week Later than When the Shirts were needed. Communication from Company was Poor

11 août 2023
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Réponse de TeeNavi

I'm sorry to hear about your experience with our company, and I appreciate your feedback. We apologize for the delay in the delivery of your order and the poor communication.

Firstly, I'd like to address the timeline of your order. You placed your order on August 11, 2023, and received it on August 25, 2023. Our production time typically takes 2-3 business days, which means your order was processed within this timeframe. However, I understand that the delivery time was longer than expected, and this is where the issue seems to have occurred.

Tracking Number: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9274890259619202724118

Our website states that customers should expect to receive their orders within 5-10 business days from the shipment date, not the order date. We acknowledge that there was a delay in shipping, and we are genuinely sorry for this inconvenience. Please note that our business days do not include weekends as we do not operate on Saturdays and Sundays.

Regarding communication, we are committed to improving this aspect of our service. We understand the importance of keeping customers informed about the status of their orders, especially when delays occur. We will review our communication processes to ensure that such delays are communicated promptly in the future.

Once again, we apologize for any inconvenience this may have caused. If there's anything else we can do to make this right or if you have any further concerns, please don't hesitate to contact us. Your feedback is valuable to us as it helps us enhance our service and prevent similar issues in the future. Thank you for bringing this matter to our attention.

Noté 2 sur 5 étoiles

Print was good and the shirt fit was…

Print was good and the shirt fit was good but the shirt had a hole in it. So poor quality overall.

9 août 2023
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Réponse de TeeNavi

Hi Eryn Derderian! We are deeply sorry for all the inconvenience caused. This is not the kind of experience we want you to have with us.

If you need any further assistance, please feel free to contact us via our email contact@teenavi.com. We look forward to serving you again soon!

Sincerely,
TeeNavi LLC

Noté 4 sur 5 étoiles

Work on communication

I ordered a t-shirt for my Mom and hadn’t received any shipping or tracking information. I emailed in the morning and received the package later that day. The communication process needs to be A LOT better. She LOVED the t-shirt.

3 août 2023
Noté 5 sur 5 étoiles

Binx says

I bought a a tank top with Binx say, your going to turn me into one of those Fat,Useless, Contented, House Cats. I love that saying. I bought the t-shirt. Thank you! Don't stop making the t-shirts with this saying. It can't be found anywhere else!

3 août 2023
Noté 1 sur 5 étoiles

Item did not arrive

I ordered a tshirt a month ago and it hasn't arrived yet. The website estimated 8-10 days!

3 juillet 2023
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Réponse de TeeNavi

I'm sorry to hear that your order has not arrived as expected. It's important to note that our shipping policy in Canada is Standard Shipping, which typically takes 10-20 business days. Your experience is not the type we aim for our customers to have, and we sincerely apologize for this inconvenience.

Please feel free to contact us at contact@teenavi.com if you need further assistance. We look forward to serving you again soon!

Noté 2 sur 5 étoiles

Print Quality

While the print I ordered arrived in a reasonable time and was not damaged in shipping, I am very disappointed with the print quality. The colors are much, much darker than the Van Gogh painting (Starry Night), and the online illustration at TeeNavi's website. would have never ordered it if I knew it was such a bad quality! A waste of money.

8 juin 2023
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Réponse de TeeNavi

Hi Dan Watson! We are deeply sorry for all the inconvenience caused. This is not the kind of experience we want you to have with us.

If you need any further assistance, please feel free to contact us via our email contact@teenavi.com. We look forward to serving you again soon!

Sincerely,
TeeNavi LLC

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