I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Voir plus
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Lisez les avis des autres
Being wary of shopping online from a company I haven't used previously, I made the purchase with fingers crossed if I'm being honest. I have to say I needn't of worried. The light surpassed my expec... Voir plus
L'entreprise a répondu
I first purchased an under-cabinet strip light from TEKLED in February 2024 and remembered the excellent service. When another supplier’s light later failed, I returned to TEKLED. Unsure which repla... Voir plus
L'entreprise a répondu
Delivery was good and delivered without and problem Light is just what I wanted, although the listing was VERY light on details - no dimensions of the lamp at all or the light wattage (or however li... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Coordonnées de contact
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Royaume-Uni
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,8
Excellent
2 k avis
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Réponse de TEKLED
Thanks for your feedback and for choosing us for your lighting needs! At TEKLED, we really value our loyal customers. Do not forget to sign up for our emails to enjoy exciting discounts throughout the year. We hope to see you again!
Great customer service
Great customer service. I bought two pieces one was faulty and Tekled immediately replaced with speed. Appreciated very much.
Many thanks
13 avril 2026
Réponse de TEKLED
We greatly appreciate your kind words about our customer service. Your recognition of our customer service means a lot to us. Providing excellent support is a top priority for us at TEKLED. Our team is dedicated to assisting customers with any inquiries or concerns. Thank you for choosing us!
The item and service from the seller…
The item and service from the seller was excellent, the greatest let down was the choice of carrier, DHL won't allow you to change the delivery until they've attempted to deliver and failed, I then chose one of their collection points this was confirmed and I was told I would receive a collection code when it been delivered, I never did. I went to the collection point where it had indeed been delivered the shop keeper then contacted DHL customer service ! where I was then put on hold for over 20 minutes. The carrier is by far the worst I know, way behind Evri, royal mail od dpd, I certainly would not use DHL .
13 avril 2026
Réponse de TEKLED
Thank you for your detailed feedback. We’re really pleased to hear that you were happy with both the item and the service you received from us.
We’re very sorry to hear about the frustrating experience you had with the delivery. We completely understand how inconvenient it must have been—especially with the lack of communication regarding the collection code and the time spent trying to resolve it. This is certainly not the level of service we want associated with your order.
While we work with established couriers like DHL, feedback like yours is extremely important and will be taken seriously as we review our delivery partners and processes.
We truly appreciate you taking the time to share your experience, and if there’s anything further we can assist you with, please don’t hesitate to get in touch.
Good service but article was slightly…
Good service but article was slightly damaged during delivery
14 avril 2026
Réponse de TEKLED
Thank you for your feedback. We’re pleased to hear that you were happy with the service provided.
We’re sorry to learn that the item arrived slightly damaged. This is certainly not the experience we want for our customers. Please do get in touch with us with your order details and photos of the damage, and we’ll be happy to resolve this for you as quickly as possible.
Shipping was v fast but…
Shipping was v fast - pricing ok .
However the on line images and detail is lacking. This is an all plastic unit so only fed by live/ neutral lighting ‘flex’ no earth required . It is led so thats ok, but what is a real disappointment is that the cable feed is out of the end of the unit - you do get a connector block but the cable tail is only about 50mm.
When replacing neon tube light fittings as I am doing where you can choose where the cable exits the unit, this is a pain. The TechLed unit appears to be sealed
14 avril 2026
Réponse de TEKLED
Thank you for your detailed feedback. We’re pleased to hear that you were happy with the delivery speed and found the pricing reasonable.
We’re sorry to hear that the product did not fully meet your expectations. We appreciate your comments regarding the online images and product details, and we’ll certainly take this on board to improve the clarity of our listings so customers have a better understanding before purchasing.
Customer service and delivery is exceptional
I purchased some light bulbs and one failed shortly after fitting. I contacted Tekled and asked to buy a single bulb. Without quibble, I was sent a replacement. That’s customer service.
13 avril 2026
Réponse de TEKLED
Thank you for appreciating our customer service team.We believe in going the extra mile to assist our customers, and your feedback affirms our commitment. If there's ever anything you need or questions you would like answered, don't hesitate to reach out.
Worth the money, only small issues
The light fitting I bought looks exactly as described so no issues there. The casing to attach it to the ceiling could be a little more study. The connector box for the lights isn't really appropriate for this kind of fitting (there are 5 live, 5 neutral and 1 earth wire and the connector box only has one port for each wire type. If it was just 2 of each wire it would be fine but with 5 of each they don't really fit). But you get what you pay for and this was a really cheap price for a fancy looking light.
11 avril 2026
Réponse de TEKLED
Thank you for your detailed feedback. We’re glad to hear that you’re happy with the look of the light and that it matches the description.
We appreciate your comments regarding the ceiling casing and connector box. Your point about the number of wires and the limitations of the connector is very helpful, and we’ll be sure to pass this on to our product team for future improvements.
If you need any assistance or guidance with installation, please don’t hesitate to get in touch with us—we’re always happy to help.
Thanks again for your honest review!
Superb service again and again
Superb service again and again. Quality items, fast delivery, spot on prices and a great range of products to choose from.
17 novembre 2025
Réponse de TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
Réponse de TEKLED
Please accept our heartfelt apologies for any inconvenience this may have caused. We understand the importance of timely delivery. We need to emphasise that we work closely with third-party delivery services to ensure the swift and secure transportation of our products. However, we recognise that, in this instance, our performance did not meet the standards we set for ourselves.
Réponse de TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
Réponse de TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
Tekled Wall-E Double Head Security light
The design only allows cable access directly through the wall which, in most cases, is not possible. e.g. a house cavity wall which is plastered, decorated or with wall fittings. There should be access through the side from, say, an external junction box. I had to rake out a brick joint to get the cable in.
Once the back plate is fixed the light unit has just an awkward push fit on to it. The push fit is not very secure and would be so much better with a screw fixing method for maintenance access.
30 mars 2026
Réponse de TEKLED
Thank you for your detailed feedback on the Wall-E Double Head Security Light.
We’re sorry to hear that the installation process was challenging. Your point about cable access is very valuable—particularly for properties with cavity walls or existing finishes—and we understand how having only rear entry can limit flexibility. Your suggestion regarding a side option from an external junction box is noted and will be shared with our product development team for future improvements.
We also appreciate your comments on the push-fit connection. We understand that a more secure fixing method, such as screws, could make installation and future maintenance easier and more reassuring.
Thank you again for taking the time to share your experience—feedback like yours helps us improve both our products and design decisions.
Prompt response and delivery
Prompt response and delivery! I would do business with Tekled again.
Unfortunately the items didn’t fit, so I will need to exchange the items.
1 avril 2026
Réponse de TEKLED
Thank you for your kind words about our response and delivery—we really appreciate it!
We’re sorry to hear that the items didn’t fit as expected, but we’ll be happy to assist you with the exchange process. Please feel free to reach out to our customer support team at customerservice@tekled.co.uk, and we’ll make sure everything is sorted as quickly and smoothly as possible.
We look forward to serving you again soon!
TekLED
TekLED, always the best, and their quick deliveries literally save the day… thank you, I will be back
23 mars 2026
Réponse de TEKLED
It's customers like you that make our job wonderful. We appreciate your feedback and are happy to have met your expectations.
Pretty fairy lights
Fairy lights despatched quickly and well packaged. They give a nice warm glow in the garden
30 mars 2026
Réponse de TEKLED
Your positive feedback is like a spotlight on our commitment to excellence! We're over the moon to learn that TEKLED brightened your space. If you ever need more brilliance, count on us to keep your surroundings aglow.
Excellent quality product and service.
26 mars 2026
Réponse de TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
Réponse de TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
Found the exact light i needed and fast shipping
Found the exact light i needed from Tekled. It was reasonably priced for 2 lights and the shipping was extremely fast. Very happy with my purchase and would definitely buy from them again ☺️
23 mars 2026
Réponse de TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
I’m really impressed with TekLED as a…
I’m really impressed with TekLED as a company, particularly their customer service. They seem to uphold the kind of strong ethics that many British companies were known for a decade ago. My experience was positive from start to finish — from placing the order through to resolving issues that only became apparent a few months after delivery. I’d happily do more business with them in the future.
A special mention goes to their calm and patient customer service team. They didn’t try to place blame on me or make an issue of the delay in reporting the problem, which made the whole process smooth and reassuring.
23 mars 2026
Réponse de TEKLED
We greatly appreciate your kind words about our customer service. Your recognition of our customer service means a lot to us. Providing excellent support is a top priority for us at TEKLED. Our team is dedicated to assisting customers with any inquiries or concerns. Thank you for choosing us!
Ordered Saturday night
Ordered Saturday night , delivered Tuesday afternoon. Brilliant service 10 out of 10
23 mars 2026
Réponse de TEKLED
Thank you for acknowledging our quick service! We are thrilled to hear that your delivery arrived earlier than expected. At TEKLED, we understand the importance of timely delivery, and we are committed to ensuring a seamless shopping experience for all our valued customers. Feel free to reach out to us for more of your lighting needs.
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