I noticed that one of my 5ft Led batten lamps failed to work. I noticed that if I touched the end where the cable entered the fitting it came on but only for a couple of seconds. I contacted the suppl... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Being wary of shopping online from a company I haven't used previously, I made the purchase with fingers crossed if I'm being honest. I have to say I needn't of worried. The light surpassed my expec... Voir plus
L'entreprise a répondu
I first purchased an under-cabinet strip light from TEKLED in February 2024 and remembered the excellent service. When another supplier’s light later failed, I returned to TEKLED. Unsure which repla... Voir plus
L'entreprise a répondu
Delivery was good and delivered without and problem Light is just what I wanted, although the listing was VERY light on details - no dimensions of the lamp at all or the light wattage (or however li... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 2004, TEKLED has evolved into a distinguished manufacturer and supplier of both internal and external lighting fixtures, tailored for commercial, industrial, and residential applications. Our product line boasts a broad range of indoor and outdoor lighting solutions, including ceiling lights, wall lights, downlights, spotlights, among others. With over 15 years of industry experience extending across four continents and more than ten countries, TEKLED is renowned for delivering exceptional customer service, an expansive assortment of quality products, all while upholding the steadfast reliability that has underpinned our operations since our inception.
Coordonnées de contact
TEKLED Unit 21, Beeston Business Park, Technology Drive, NG91LA, Beeston, Royaume-Uni
- 0115 922 1605
- customerservice@tekled.co.uk
- tekled.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
I bought g80 replacement bulbs for 4…
I bought g80 replacement bulbs for 4 g95 led dimmable globe bulbs as the previous lot had started to fail after less than 2 years. So good on service, not so good on quality especially longevity, but good for price.
8 juillet 2026
Réponse de TEKLED
Thank you for your honest feedback. We’re pleased to hear that you were happy with our service and pricing, although we’re sorry that the longevity of your previous bulbs fell short of expectations. We understand how frustrating it is to need replacements after less than two years, and we appreciate you bringing this to our attention. We’re glad we could provide suitable replacement bulbs and hope you continue to enjoy them.
Excellent service and great product
Excellent service and great product. Highly recommend.
7 juillet 2026
Réponse de TEKLED
Thank you so much for your wonderful review! It's fantastic to know that you had a great experience with TEKLED.
I bought an LED strip light from TekLed…
I bought an LED strip light from TekLed last week, but unfortunately it was faulty when I unpacked and tested it. I contacted their customer service expecting the usual hassle of having to return the faulty item before receiving a replacement. Instead, I was pleasantly surprised to find that a new one was already on its way.
The replacement arrived the very next day, worked perfectly, and the whole process was handled quickly and efficiently. Excellent customer service, no fuss, and a company that clearly stands behind its products. I wouldn’t hesitate to buy from TekLed again. Highly recommended
6 juillet 2026
Réponse de TEKLED
Thank you for appreciating our customer service team.We believe in going the extra mile to assist our customers, and your feedback affirms our commitment. If there's ever anything you need or questions you would like answered, don't hesitate to reach out.
Order placed and due to be delivered…
Order placed and due to be delivered Monday. Parcel never arrived and we are now Saturday. Company stated complaint raised with courier and still now we have heard nothing. No offer of re sending missing item and no offer of refund
6 juillet 2026
Réponse de TEKLED
We're very sorry for the frustration and disappointment caused by this order.
We did everything we could to ensure your original order was delivered, but once it became clear that it was unlikely to arrive, we immediately arranged and dispatched a replacement rather than waiting any longer. At the same time, we raised an investigation with the courier, as they are responsible for locating the missing parcel and providing updates.
We understand that the lack of communication regarding the courier's investigation has been frustrating, and we sincerely apologise for that. Our intention was always to resolve this as quickly as possible, and we're sorry that your experience fell short of the standard we aim to provide.
If there are any further issues with the replacement order, please contact us directly and we'll do everything we can to make things right.
Réponse de TEKLED
Thank you for choosing us. The satisfaction of our customers is a source of pride for us.
Easy to deal with customer service and…
Easy to deal with customer service and prompt reply. Very nice quality.
1 juillet 2026
Réponse de TEKLED
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us.
Easy to order
Easy to order. Lights are amazing. Was just the delivery company messed up
As redirected for pick up location. Wasn’t informed still showed as in transit yet as scrolled down saw a photo of it being delivered onto the shops counter top so had to prove identity and purchase as no collection reference. Fortunately the shop was brilliant with me
3 juillet 2026
Réponse de TEKLED
Thank you for your great feedback! We’re delighted to hear you found it easy to order and are happy with the lights. We’re sorry for the confusion caused by the delivery company and the lack of clear collection information. We appreciate your patience, and it’s great to hear that the shop was so helpful. We’ll certainly pass your feedback on regarding the delivery experience.
great experience
The product arrived just a few days after I placed my order and was exactly as described. The quality is excellent, and I'm very pleased with my purchase. I also had a question before ordering, and the customer service team responded quickly and were extremely helpful. Overall, a great experience from start to finish.
29 juin 2026
Réponse de TEKLED
Your review just lit up our day! Thanks for taking the time to leave such a glowing comment.
Excellent customer service- going above…
Excellent customer service- going above and beyond :)
29 juin 2026
Réponse de TEKLED
Thank you for appreciating our customer service team. We believe in going the extra mile to assist our customers, and your feedback affirms our commitment.
Réponse de TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction as our customer is what drives us to do our best every day.
My order was for a replacement of some…
My order was for a replacement of some units I had incorrectly specified. All done in quick time.
25 juin 2026
Réponse de TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
Fab company
Fab company, next day delivery, amazing lights and very competent prices.
Highly recommend
25 juin 2026
Réponse de TEKLED
Thanks for taking the time to leave such a positive review. Your satisfaction is what drives us every day.
The item I required was in stock and…
The item I required was in stock and delivered promptly
25 juin 2026
Réponse de TEKLED
Thank you for choosing us. Satisfaction of our customers is a source of pride for us.
At the moment
At the moment, I have emailed them a couple of times as had I light white, all the rest as I ordered, please get in touch with me
22 juin 2026
Réponse de TEKLED
Thank you for your review, and we're sorry to hear there's been an issue with your order.
We've carefully checked our records and, unfortunately, we haven't received any emails regarding this matter. It's possible that your messages didn't reach us.
Our customer service team will contact you via email. We'll be more than happy to look into this for you and resolve it as quickly as possible.
We apologise for any inconvenience and look forward to hearing from you so we can put things right.
Excellent company
Excellent company. Great customer service, I have been using this company from past couple of years and one of the best company for lightning and customer service is outstanding.
25 juin 2026
Réponse de TEKLED
Thanks for spreading the 'light' with your kind words. We are beaming with joy over here!
Lovely lighrs ,can’t wait to put them…
Lovely lighrs ,can’t wait to put them up when we move… Super fast delivery.. can’t fault them all .. Highly recommended
22 juin 2026
Réponse de TEKLED
We are incredibly grateful for your kind words. Thank you for sharing your positive experience with us!
I found the lamp had dents on the…
I found the lamp had dents on the outside as if it had been bent As it was for installation in a garage I went ahead and put it in place anyway. The lamp works fine.
However the packing seems somewhat flimsy to me.
Ordering and delivery could not be faulted.
24 juin 2026
Réponse de TEKLED
Thank you for taking the time to share your feedback.
We're sorry to hear that your lamp arrived with dents, as this is certainly not the condition we expect our products to reach our customers in. We appreciate you bringing this to our attention and will review the packaging to see where improvements can be made.
We're pleased to hear that the lamp is working well and that you were happy with the ordering process and delivery. If you ever receive a damaged item in the future, please don't hesitate to contact our customer service team—we'll always be happy to help and find a suitable solution.
Thank you again for your valuable feedback and for choosing TEKLED.
Prompt reply
Prompt reply to previous Trustpilot review. And arranged replacement to be delivered by return post
24 juin 2026
Réponse de TEKLED
Thank you for your positive feedback. We're pleased to hear that our team responded promptly to your previous review and was able to arrange a replacement that reached you quickly.
We truly appreciate you taking the time to update your experience. Your feedback means a great deal to us, and we're always here to help if you need anything in the future.
Réponse de TEKLED
Thank you so much for your positive feedback! We are so glad that you had a great experience with us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.