telcoworks.com.au Avis 

I've been using Telcoworks for a decade and it has been a totally stable, reliable and cost-effect platform.

Today I needed to make a change in the admin section and called support for some assistance. Jenna helped me out, she was super fast, helpful, knowledgeable and friendly. This was a lovely and most pleasant surprise.

Thanks you. :)

She was very helpful, assisting me with the changes needed to be done to allow me to remove options and add a voicemail to my system.

Always helpful and willing to offer soultions

An easy process with great support along the way from Jenna

The one I spoke with last week, Friday has been very accommodating and you can feel that she's willing to assist and smiling from back end

Excellent service for a reasonable price, and a customer service that genuinely cares and responds quickly

Needed to make a change to our Telcoworks account. Jenna responded promptly to our query and made the process so quick and easy.
Thank you!!

Mel was fantastic. She helped with my company's issue and ensured it was resolved before our call ended. It felt like I was receiving the best customer service in a situation that could've taken a while to resolve - Mel was very patient with me...thank you!!

I needed to make changes to my numbers that was outside of the automated system so i wrote an email and Jenna fixed it all manually for me with no fuss.

Mel was very helpful and nothing was to much trouble for her as I'm not very good with computers

I needed my 1300 number redirected to my mobile - 10 second call and it was done. Jenna knew which 1300 number by doing a reverse search on my mobile number.

Jenna is amazing , always replying to emails promptly , explains everything clearly.
very professional and knowledgeable.

Mel at Telcoworks was outstanding — clear, prompt, and professional at every stage. Communication was excellent, and she made the process smooth and stress-free. Highly recommend Telcoworks for their efficiency, caring and friendly support.

Jenna was such a great help. She was a very nice very helpful lady who understood what I wanted to figure out.

Jenna was very polite, attentive to my query, and quickly provided the solution. Excellent customer service.

Roger was succinct and to the point. He completed all tasks within 5 minutes and emailed back. Great work.

They overcharge and unresponsive. Most of their email ended up in my spam by which I was unaware of an open balance. Better go elsewhere for your toll-free number

When I left a review in a FB comment they breached customer privacy in their reply.