Vriendelijk contact. Medewerkers zetten zich in mee te denken en komen met een oplossing, zelfs als je Tellow gratis gebruikt, echt heel netjes. Minpunt vind ik dat telefonisch contact niet mogelijk i... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jaïr and Maron were great help in filing my backed up taxes. I was 2 years behind on my income tax with a Self Employed business, and they promptly helped me through the steps to take this weight off... Voir plus
Jaren geleden vond ik Tellow prima. Nu ervaar ik regelmatig gedoe, waarbij de druppel is dat er al meer dan twee maanden in mijn transactie systeem meerdere boekingen vermeld staan als bijschrijvingen... Voir plus
Pretty handy bookkeeping software for ZZPers! Has a great team to support almost all needs of a sole proprietorship owner, even if the request is last-minute. Do be aware that the app doesn't supp... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Als zzp’er of freelancer wil je druk zijn met je bedrijf, en niet met je boekhouding. Daarom zorgt Tellow ervoor dat je niet te veel tijd besteed aan je boekhouding door het te automatiseren. Gebruikers kunnen facturen en offertes maken en versturen en bonnetjes uploaden door simpelweg een foto te nemen. Tellow zet ook automatisch de btw-aangifte klaar en inkomstenbelasting aangifte kan gedaan worden door onze boekhouders. De aangiften worden in één klik doorgestuurd naar de Belastingdienst door middel van een officiële integratie. Daarnaast biedt Tellow ook onbeperkt boekhoud advies aan. De boekhoudsoftware is gebruiksvriendelijk en beschikbaar op alle apparaten. Maar het beste is: de complete software van Tellow + jouw eigen persoonlijke boekhouder. Jouw persoonlijke boekhouder doet alles wat een normale boekhouder ook doet (controle op je aangiften, directe telefoonlijn voor advies op je administratie en vragen).
Coordonnées de contact
Danzigerkade 207, 1013 AP, Amsterdam, Pays-Bas
- support@tellow.nl
- tellow.nl
4,3
Excellent
155 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service kan echt veel beter.
Tellow is in de loop der jaren wel verbeterd. Na een aanvankelijk slechte start. Het systeem kon niet gekoppeld worden met de Rabobank (waarvan tellow toen eigendom was en aanbevolen werd) maar de aanhouder wint. Het heeft me veel tijd en ergernis gekost. Maar overstappen is ook weer zo'n gedoe.
Ik ben wel echt blij dat ik mijn boekhouding op orde kan houden. Problemen die ik daarna tegenkwam heb ik gemeld. Sommige knelpunten waren daarna verbeterd. Was aardig geweest om even een terugkoppeling te geven.
Waar ze echt veel en veel beter kunnen worden is in de service. Als vragen te moeilijk worden dan beantwoorden ze die gewoon niet. Of word je met een kluitje in het riet gestuurd. En dat maakt telkens dat ik toch weer twijfel. En zeker niet overstap op zwaardere pakketten die ze aanbieden.
22 avril 2024
Avis spontané
Tellow doesn't care about you, or your data.
After I received an unsolicited email from Tellow (which didn't have an "unsubscribe" button/link FYI) I went to their dashboard to get my account deleted after requesting a copy of all my data. They deleted the account immediately, and told me the data is still being exported (after deleting the account and all it's associated data, yeah - right). Not sure if they don't delete my data when I request them to do so, or if they will never follow up with the data export - either way, they don't care about your privacy/data rights as shown by their approach.
Update: Still receiving product emails after reaching out to support to have my account deleted and removed from their mailing list.
18 mars 2024
Avis spontané
They Charge you extra for contact via…
They Charge you extra for contact via phone. Everytime you need something from them you pay extra for almost every service. Even if there is a very important bug impacting my clients I cant phone anyone but I have to wait 5 hours for every reply. Mails are very inconsistent aswel
30 janvier 2024
Avis spontané
This trash company added a bunch of…
This trash company added a bunch of trash events to my entire calendar that can’t be deleted. I have like 9 events per day
8 janvier 2024
Avis spontané
Réponse de Tellow
Hi Selvin, I'm truly sorry to hear about the spam emails you've received through our service. Your concerns are valid, and we appreciate you reaching out to us. We've observed spammers misusing our platform to send out spam and phishing emails, and we're actively taking steps to halt this activity.
Here are two websites that can help you to delete the calendar invites:
iPhone: https://support.apple.com/en-us/102444
Android: https://support.google.com/calendar/answer/12790228?hl=en
Our sincere apologies for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know. You can contact us through support@tellow.nl.
Kind regards, Maron ^Tellow
If I could give it 0 stars I would
If I could give it 0 stars I would. This company has to be comprised of scammers and spammers if it wasn’t they would do more to remove crsp that their people are using. Unsolicited calendar entries that nobody wants.
5 janvier 2024
Avis spontané
Réponse de Tellow
Hi David, I'm truly sorry to hear about the spam emails you've received through our service. Your concerns are valid, and we appreciate you reaching out to us. We've observed spammers misusing our platform to send out spam and phishing emails, and we're actively taking steps to halt this activity.
Here are two websites that can help you to delete the calendar invites:
iPhone: https://support.apple.com/en-us/102444
Android: https://support.google.com/calendar/answer/12790228?hl=en
Our sincere apologies for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know. You can contact us through support@tellow.nl.
Kind regards, Maron ^Tellow
Put unwanted invites into my calendar…
Put unwanted invites into my calendar for the foreseeable future. I don’t know who these people are or how they got my email address
27 décembre 2023
Avis spontané
Réponse de Tellow
Hi Emma, I'm truly sorry to hear about the spam emails you've received through our service. Your concerns are valid, and we appreciate you reaching out to us. We've observed spammers misusing our platform to send out spam and phishing emails, and we're actively taking steps to halt this activity.
Here are two websites that can help you to delete the calendar invites:
iPhone: https://support.apple.com/en-us/102444
Android: https://support.google.com/calendar/answer/12790228?hl=en
Our sincere apologies for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know. You can contact us through support@tellow.nl.
Kind regards, Maron ^Tellow
Unrelenting crap received from facturen.at.tellow.nl?…
I too have been receiving emails from facturen.at.tellow.nl for the past week. I also now have automated calendar events now being added. What kind of terroristic organization is tellow.nl?
28 décembre 2023
Avis spontané
Réponse de Tellow
Hi Tom, I'm truly sorry to hear about the spam emails you've received through our service. Your concerns are valid, and we appreciate you reaching out to us. We've observed spammers misusing our platform to send out spam and phishing emails, and we're actively taking steps to halt this activity.
Here are two good sources that can help you to delete the calendar invites:
iPhone: https://support.apple.com/en-us/102444
Android: https://support.google.com/calendar/answer/12790228?hl=en
Our sincere apologies for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know. You can contact us through support@tellow.nl.
Kind regards, Maron ^Tellow
I received an unwanted invite placed on…
I received an unwanted invite placed on to every day in my calendar for the whole month of January and end of December. I can’t remove or delete it. Such a nuisance and scared to hit anything to decline it as it could contain a virus or something!
29 décembre 2023
Avis spontané
Réponse de Tellow
Hi Kara, I'm truly sorry to hear about the spam emails you've received through our service. Your concerns are valid, and we appreciate you reaching out to us. We've observed spammers misusing our platform to send out spam and phishing emails, and we're actively taking steps to halt this activity.
Here are two good sources that can help you to delete the calendar invites:
iPhone: https://support.apple.com/en-us/102444
Android: https://support.google.com/calendar/answer/12790228?hl=en
Our sincere apologies for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know. You can contact us through support@tellow.nl.
Kind regards, Maron ^Tellow
Unsolicited e-mail and calendar SPAM Scamsters
Received spam emails from this company which irresponsibly and high-handedly continues to add infinite and/or never-ending unsolicited reminders on my iOS calendar where subject line reads “Confirmation Needed” that is pure SPAM / Calendar Virus. Unfortunately, iOS does not provide options to delete or stop these unsolicited SPAM reminders. Be extremely cautious with this firm and their unwarranted and annoying actions. A pure SPAM & SCAM enterprise per se. Parasites!
28 décembre 2023
Avis spontané
Réponse de Tellow
Hi Vamsi, I'm truly sorry to hear about the spam emails you've received through our service. Your concerns are valid, and we appreciate you reaching out to us. We've observed spammers misusing our platform to send out spam and phishing emails, and we're actively taking steps to halt this activity.
Our sincere apologies for any inconvenience caused. If you have any further questions or concerns, please feel free to let us know. You can contact us through support@tellow.nl.
I wish you a great evening. Kind regards, Maron ^Tellow
Incoming International Payments do not work
My customer's payments from abroad (NON-SEPA) countries are not being processed. I've lost 88 Euro, as this was not clear. I now need a second payment processor for payments outside of Europe. Luckily these payments were not for large invoices! (Hopefully it will in the future).
While the team can’t refund me, they’ve offered me a trial period of a premium package that will help me in the long run - with the NL Government TAX system.
The team were really prompt in helping me, thanks everyone.
26 octobre 2023
Avis spontané
Money thirsty company that will manipulate you in any way
Horrible experience. In my experience: a money-thirsty company. In my experience they have had their sneaky tricks to make me accidentally pay for the year edition, which I can't cancel, and they will get as much money out of me. Furthermore, it's hard to cancel subscriptions, and if you plan on trying to contact them on a Friday night, they open their customer service chat on Tuesday, even though they open on a Monday? Absolutely no customer satisfaction on their part if you ask me. Paid for a year for absolutely no reason, and lost hundreds of euros. I do not recommend this to anyone.
11 juin 2022
Avis spontané
Réponse de Tellow
Dear Noah,
We are genuinely sorry to hear about your experience, and we apologize for any inconvenience you've faced with our services.
We understand your frustration with the accidental subscription to the yearly edition. Our team is dedicated to assisting customers with such issues promptly, and we deeply regret any difficulty you encountered while trying to cancel the subscription.
We value your feedback, and it helps us identify areas for improvement. We are actively working to enhance our cancellation process and ensure that contacting our support team is a smooth experience for all customers.
Please allow us the opportunity to rectify the situation and make things right for you. Your satisfaction is our priority, and we want to regain your trust in our services.
Thank you for bringing this matter to our attention. We genuinely appreciate your understanding and look forward to resolving the issue to your satisfaction.
Best regards,
Tellow team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.