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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ich habe 2 Thermometer gekauft, 1 hat nicht funktioniert, dieser wurde umgetauscht. Die Thermometer funktionieren gut und lassen sich über Bluetooth im Haus auf dem Handy empfangen.

Noté 3 sur 5 étoiles

I m giving 3 star and the main reason for this is that company brags about long 650ft range (which are ideal lab theoretical conditions for Bluetooth 5.0+ ), but in fact it does suck and can't even ge... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

WHAT a difference. This has made to my cooking. only received it yesterday, and cooked a whole roast chicken. couldn't believe how perfectly done it was by reaching a core set point temp. absolutely... Voir plus

Noté 5 sur 5 étoiles

I use Thermopro products for all my grilling and smoking and they have continually performed better than some of the other products I've tried. However, the shipping department has to make sure to a... Voir plus


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

When I ordered my thermal pro

When I ordered my thermal pro, it was a two for one deal. When it arrived, I only received one. I promptly emailed their company and they promptly set another one right out. Thanks, Thermo pro.

3 octobre 2025
Noté 3 sur 5 étoiles

One of the probes would not take a charge.

One of the probes would not take a charge. I bought two sets of dual probes and one of the four probes would not take a charge. I returned it for a refund but kept the other set. They seem to be accurate though. We'll see how long they last.

5 octobre 2025
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Réponse : Temppro

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Noté 5 sur 5 étoiles

I had an issue and called customer…

I had an issue and called customer care. The experience I received was nothing short of amazing. Listen, in today’s world it’s rare to find a company that has this level of service. The experience I had was uncommon and as a result, you better believe I’ll be a customer for life. (And share my testimony). The issue was resolved and I was left in awe of the level of care provided. Nice work ThermoPro team, nice work.

3 octobre 2025
Noté 3 sur 5 étoiles

The magnet is a joke

The magnet is a joke. Compared to the original model, this new one slides to the floor when attached to metal, such a bummer. Do you have another model that has a better magnet?

30 septembre 2025
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Réponse : Temppro

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Noté 2 sur 5 étoiles

I fully charged the probes and booster…

I fully charged the probes and booster as soon as I received the product. Only one of the two probes remained charged when I went to use them less then 24 hours after fully charging.

29 septembre 2025
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Réponse : Temppro

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Noté 5 sur 5 étoiles

Loved my old one, but the new one is SO much better!

Fast shipping, easy to order, great price and used the device the first day I got it - works great and so easy to monitor on my phone! I got the TwinSpike and I can see the usefulness of being able to watch two spots in the meat, or two different foods!

29 septembre 2025
Noté 5 sur 5 étoiles

ThermoPro treated this Alaskan fairly: thank you.

I live in Alaska and we grill a LOT of meat: burger, steaks, and such from the store, and moose, caribou, and other wild meats. Whether it's summer at 60° or winter at -20°, I grill, although it does increase time at -20°. I bought my ThermoPro TP-20 a decade or more ago and after a lot of use here and at other sites where I grill, it finally gave some spurious readings. I sent a note to ThermoPro and how did they respond? They sent a brand new unit at no cost!

It's easy to say that you believe in customer service and it happens all of the time, but following through means a bit less revenue, but very loyal customers. ThermoPro proved to me that they mean what they say about customer service. I have been and shall remain a loyal ThermoPro customer.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Product and Even Better Customer Service!

I use my ThermoPro meat thermometer for something a little unconventional — checking that chicken reaches 165°F even when cooked in the microwave. It’s accurate, quick, and has never let me down. When my original unit stopped working, I contacted customer service, and they sent me a replacement within just a few days. The new thermometer works perfectly, and the support I received was fast, friendly, and professional. It’s rare to find a company that stands so firmly behind its products. Highly recommended!
Jeffrey B.

25 septembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I purchased a Tempspike on amazon in…

I purchased a Tempspike on amazon in Feb 2025. I only used it a couple of times and did not find the app very user friendly. I went to use it a few weeks ago and could not get a reading. It has stopped working. I uninstalled the app and reinstalled it and I still can't get anything from it. I contacted them here in Canada and got a file # but have not heard form them since.
I am not impressed with their product or their service!

Since posting this I have heard from Tempspike in Canada and after trying their suggestions with no luck they are sending me a replacement. I am happier but still not overly impressed with this product.

11 septembre 2025
Avis spontané
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Réponse : Temppro

We would like to resolve this with troubleshooting or a replacement if necessary, please contact us at service@buythermopro.com.

Noté 1 sur 5 étoiles

Does not work

In my opinion it is just a very expensive heating pad. I have used my ThemoPro for months and I see no improvement plus it’s not comfortable to sleep on. Wish I had never bought it but I am stuck with it. Might use it in the winter.

20 juin 2025
Avis spontané
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Réponse : Temppro

Hello Ern,

We feel as if you left a review on the wrong product as we sell cooking thermometers.

Noté 4 sur 5 étoiles

Nice wireless thermometer/hygrometer

Nice wireless thermometer/hygrometer. No connectivity problems. Use your phone to keep track of data output from the sensor. I used the “salt method” to test accuracy of the humidity sensor. It was reading 2 percentage points low. Unfortunately there is no way to calibrate the sensor as is on other sensors.unsure about the accuracy of the thermometer.

5 septembre 2025
Avis spontané

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