A year ago (May 2024) I visited Ireland and immediately fell in love with the beauty of the Emerald Isle and its people. Subsequently, I discovered “Tenfire.” I have purchased several of the Tenfire s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The turf bundle and peat arrived very quickly, nicely packed, as described. Obsessed with the peat, love love the smell of peat smoke throughout the house, just like Ireland! Turf soap and candle are... Voir plus
L'entreprise a répondu
Can’t fault the team at Tenfire, amazing products made with care and attention, always deliver on time. The scents are fabulous adding a warm fragrances to our home. I’m always excited to receive the... Voir plus
L'entreprise a répondu
Real person interface with the founder/owner is a real plus. Good clean products which delivers what it says and sells. Fragrant waxes emanates my house of a veteran whom lost his sense of smell from... Voir plus
L'entreprise a répondu
4,6
Excellent
89 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely lovely
Absolutely lovely. I bought the large in the tin and it smells amazing. Long lasting clean burning. So happy! I just wish I had bought 2!
26 octobre 2025
Avis spontané
Réponse de Tenfire
Thank you so much for such a lovely review. I’m delighted you’re enjoying the big candle - long, clean burns and super scent are exactly what I'm aiming for, so it’s great to hear it landed well!
And the “I wish I’d bought two” line genuinely made me smile.
Warm regards,
Dawn
My experience purchasing from Tenfire…
My experience purchasing from Tenfire was excellent from beginning to end. Communication was exceptional - responses to my questions came back very quickly, and were clear and helpful. The website was straightforward and made it very easy to place my order. My items were sent quickly and arrived in perfect condition, having been carefully, meticulously packaged. Most importantly, my purchases delighted me. The mini stove looks even better in real life, and the mini peat and the wax melts both work perfectly, and scent my home beautifully.
I won’t hesitate to place another order. I strongly recommend this small business and its products.
19 octobre 2025
Avis spontané
Réponse de Tenfire
Thank you so much for your thoughtful review - we’re thrilled to hear you loved everything from the service to the scents. It means the world to us that you took the time to share your experience and that the little stove has found a happy home. We truly appreciate your support!
Warm regards,
Dawn
Ordering was easy
Ordering was easy, shipping was fast and we love the candles.
15 octobre 2025
Avis spontané
Réponse de Tenfire
Thank you so much for your lovely review - we’re delighted you’re enjoying your candles and really appreciate your support.
Warm regards,
Dawn
An Irish treasure
Always prompt with orders. And their fragrances are very different than any other candle maker. Very earthy. I’m taken back to Ireland whenever I smell them.
14 juillet 2025
Réponse de Tenfire
Thank you so much for your kind words. We’re honoured our scents bring you back to Ireland - that’s exactly what we hope for every time someone lights one. Your support means a lot to us!
Warm regards,
Dawn
Very Poor Quality
Unfortunately the item received is not a luxury product as led to believe. The Incense burner is of very poor quality, details of which i have notified the supplier of. They have failed to reply or address the issue. I am very disappointed.
24 septembre 2025
Avis spontané
Réponse de Tenfire
Hi again Eilo,
I'm sorry to see you haven't replied to the message below. It's very concerning that you wouldn't want to resolve this by way of replacement or refund. I do note however that your reviews are almost universally 1-star. My business is everything to me so it is very distressing to a) have issues and b) not have the opportunity to resolve them. The offer below of course still stands and I hope you will give me the opportunity to resolve it. Dawn.
--
Hello Eilo. Thank you for the review. I have searched our emails and social channels for any correspondence under your name but I can't find anything. Please could you send me your order number? While defective items do occur, we pride ourselves in resolving any customer issues promptly and satisfactorily so I am deeply concerned if your issue has not been responded to. Thanks in advance, Dawn
Fantastic gifts
I bought these as a gift. The scents when I opened the candles were great!. My friend loved them. They are a bit pricey. I hope to order again for the holidays.
16 juin 2025
Réponse de Tenfire
Thank you so much for your order Alice! We did have to raise our prices a little with the tariffs in mind which I appreciate has had impact on our customers. We do our best to offer regular discounts when we can - drop me an email and I'll see what I can do for you. Warm regards,
Dawn
This product is awesome it takes me…
This product is awesome it takes me back to the days I lived with my grandparents. We didn’t have money then but the love was abundant, now I have money but the love is not the same. I will be ordering more very soon the sticks are the best.
16 juin 2025
Réponse de Tenfire
That's such an amazing comment Tim, thank you! I'm glad the scent of turf takes you back to your younger days and I really appreciate your support for my small business.
Warm regards,
Dawn
Réponse de Tenfire
Thank you so much for your kind words! I’m so glad we could get everything sorted for you - your support really means a lot to us. 💚
Warm regards,
Dawn
Great Online shopping
I ordered online and received my candle in a very prompt manner. Candle is exactly as described. I ordered the Irish Turf and it brought me back memories of my grandparent’s house when we sat in the kitchen around their wood burning stove.
1 septembre 2025
Avis spontané
Réponse de Tenfire
Thank you so much for your lovely review. I’m delighted to hear the Irish Turf candle arrived quickly and that it brought back such special memories of your grandparents’ home. That’s exactly why I make these fragrances – to capture those moments and bring them to life again. I’m so glad it found its place with you.
Warm regards,
Dawn
A wonderful product with excellent…
A wonderful product with excellent service. Thank you Dawn
9 septembre 2025
Avis spontané
Réponse de Tenfire
Thank you so much for your kind words. I’m delighted you’re enjoying your Tenfire experience, and it means a lot that you took the time to share this. Hope we can bring a little more Ireland to your home again soon!
Warm regards,
Dawn
Too many favorites!
I'm blessed with the "gift" of a strong sense of smell and have very discerning taste when it comes to candles. Most of the mall shops' candles are overpowering and have tacky scents, giving me a headache. Tenfire's fragrances are on a different level of quality. Each is handcrafted and unique, and the fragrances can truly evoke a sense of nostalgia. I came across Tenfire candles in person while visiting Ireland and will be a fan for life! My favorites are The Oaks, Wildgorse, White Thorne, Irish Coastal Mist...you really can't go wrong.
6 septembre 2025
Avis spontané
Réponse de Tenfire
Thank you so much for sharing this - it means the world to hear how much you connect with our fragrances. We put a lot of love into making sure each scent feels authentic and uplifting, so knowing they’ve found a special place with you is just wonderful.
Warm regards,
Dawn
Excellent customer service
There was a slight problem with shipping but Dawn made sure the issue was addressed promptly and fixed. She was so kind and really helpful. Definitely will order in the future!
2 septembre 2025
Réponse de Tenfire
Thank you for your lovely review! I’m glad we could get everything sorted and I look forward to sending a little bit of Ireland your way in the future.
Warm regards,
Dawn
Réponse de Tenfire
Thank you for taking the time to leave your feedback. We’re sorry to hear you felt the candles weren’t the right value for you. Each one is hand-poured here in Ireland using natural soy wax and carefully chosen fragrance oils, which does make them more costly to produce. We do our best to make sure the size and weight of every item is clearly displayed on the product pages before purchase.
We’d really love the chance to make this up to you - if you could get in touch with us at info@tenfire.ie, we’ll do our best to ensure your next experience feels worth it.
Warm regards,
Dawn
The little stove is so unusual and…
The little stove is so unusual and everyone comments on it, I love the vibe the turf incense scent gives my room
30 août 2025
Avis spontané
Réponse de Tenfire
Thank you for your review! So glad to hear you are loving the stove as much as we do!!
Warm regards,
Dawn
I was hoping for more with the Irish…
I was hoping for more with the Irish peat candle. But it smelled like gasoline and chemicals.
Edit: the customer service is second to none though. They replaced it with a product I ended up loving
3 juin 2025
Réponse de Tenfire
Hi Liam, Sorry the Irish peat candle wasn’t what you expected. It’s an essential oil blend designed to capture the earthy scent of a turf fire, so it shouldn’t ever smell of chemicals, as there aren't any in it. Please drop us a message at info@tenfire.ie - we’d be happy to replace or refund this for you. Alternatively you may prefer the scent of turf incense, which is made from the real thing and is unmistakably peat! Warm regards, Dawn
Thanks so much for coming back to update your review, Liam - that really means a lot. I’m so pleased we were able to get you something you love in the end :)
Warm regards,
Dawn
One of the best!
I work with Tenfire on a B2B level. The commitment to creating a unique and quality product is outstanding. The owner puts her heart and soul into the product she creates. Her customer service is top notch. I highly recommend the Tenfire line. You will not be disappointed.
7 mai 2025
Avis spontané
Réponse de Tenfire
Thank you so much for this Cindy - so pleased we are able to work together and bring Tenfire to an even wider audience!
Warm regards,
Dawn
Emerald Isles in Seattle
Real person interface with the founder/owner is a real plus. Good clean products which delivers what it says and sells. Fragrant waxes emanates my house of a veteran whom lost his sense of smell from years of service in bunkers but some of its fragrances are seeping in!
1 septembre 2025
Avis spontané
Réponse de Tenfire
Thank you for the kind words - I am so pleased we are bringing fragrances back to you!
Warm regards,
Dawn
I love these candles!
I love these candles. I always have candles in my house so over the years have become quite the candle snob. Always annoys me when the fragrance doesn’t last through the whole burn but these Tenfire ones always stay strong throughout. And the scents are so unique. They have been the perfect gift for friends and family…and when I needed a treat for myself. The wax melter/incense burner is fab too, my sister gave me one for my birthday. Such a cool and cozy vibe. Love Tenfire. Can’t wait to see what’s next in the range.
23 août 2025
Avis spontané
Réponse de Tenfire
Thank you for the lovely review. Love that you are finding the fragrances different and lasting - and that you are enjoying the incense burner!
Warm regards,
Dawn
Great quality and long lasting scents
I’ve ordered a ton of scents, diffusers and melts from Tenfire and they’re some of the best I’ve bought!
The scents are beautiful and nuanced, not a generic.
I’ve definitely got my favourites I use year round, but I’m super excited for Irish Turf and Cosy Up season to begin!
Great products, incredible scents, and lovely customer service! And the scents last!!
1 septembre 2025
Avis spontané
Réponse de Tenfire
So pleased to hear you are enjoying the scents! Thank you for the kind words - and here's to candle season!!
Warm regards,
Dawn
Exquisite service and fragrances
Can’t fault the team at Tenfire, amazing products made with care and attention, always deliver on time. The scents are fabulous adding a warm fragrances to our home. I’m always excited to receive the candle collection which lasts a few months before replenishing my stock. Thanks Tenfire for all you do!!!
29 août 2025
Avis spontané
Réponse de Tenfire
Thank you so much for the kind words! I am so pleased you are enjoying the candle collection!!
Warm regards,
Dawn
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.