What a wonderful place to enjoy your birthday or any other occasion with friends, food buffet the best ever I've had staff so friendly, everything went so smoothly for me. Ladies enjoyed their spa tr... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
What a wonderful place to enjoy your birthday or any other occasion with friends, food buffet the best ever I've had staff so friendly, everything went so smoothly for me. Ladies enjoyed their spa tr... Voir plus
L'entreprise a répondu
What an amazing place, stunning views, great food, friendly, efficient staff, excellent accommodation, overall a wonderful experience. The only thing I would have liked was more milk to have a cup o... Voir plus
L'entreprise a répondu
Our villa was spacious, fully kitted out, luxurious and with a jaccuzi/wet room/bathroom to die for. Complimenrary wine and antipasta in the room were a nice touch. We were within walking distance of... Voir plus
L'entreprise a répondu
Our children gave us a golf, accommodation, food and drinks, package, which we have just redeemed. Our experience was fantastic, our villa was everything we could have wanted with amazing views... Voir plus
L'entreprise a répondu
Terrace Downs Resort offers an ideal ‘getting away from it all’ destination close to Mt Hutt Ski field and Methven. We are Quintessential New Zealand – stay with us to experience majestic scenery and warm hospitality. As the ‘Gateway to the South Island’, Terrace Downs Resort is perfectly located for the first and last nights of your South Island tour. Or rejuvenate with a week-long stay to really appreciate our wilderness backdrop.
623 Coleridge Road, Windwhistle, 7572, Canterbury
Amazing experience. We visited with friends and all of us were delighted with the experience. Staff were top notch professionals and facilities were impeccable.
Everything was top notch. Beautiful scenery. Delicious cuisine. Comfortable bed. Clean and spacious room. A great escape from everyday life. I highly recommend.
Absolutely perfect! So spacious and everything you could want beautifully presented. The view from every window was magnificent. The staff at Terrace Downs are so welcoming and helpful. Would return in a heart beat.

Réponse : Terrace Downs Resort
We had a lovely time. Staff were really friendly and helpful, the villa was lovely, massages great, dinner at Hunters catered for our dietary requirements and was delicious. The snow storm made for a winter wonderland and the views from our villa were spectacular! Thanks for the great memories :)

Réponse : Terrace Downs Resort

Réponse : Terrace Downs Resort
We had a lovely stay, the staff were friendly, helpful and attentive.

Réponse : Terrace Downs Resort
We chose Terrace Downs to be close to the Mt Hutt ski field. It's a beautiful spot! We really enjoyed the lovely accommodation and it had everything we needed (right down to the hot water bottles!). We ate twice in the restaurant and the meals were delicious and the service very friendly and accommodating. I would definitely recommend Terrace Downs to anyone planning to stay (or visit for the golf and other activities on offer).

Réponse : Terrace Downs Resort
From the time of booking the weekend online, we experienced excellent service from all the staff who were polite and very helpful,which all helped to create a wonderfull experience which also included a wonderfull spa experience from 2 highly professional and experienced masseurs, we can't wait to do it all again.

Réponse : Terrace Downs Resort
This is a great spot for awhole range of reasons. Villa accommodation is high end and the views are to die for.
There are a range of outdoor activities to choose from - we opted for the archery with Neil who was superb. Good location for skiing too. The restaurant was good value and good food and the wait staff were delightful. We wil be back.

Réponse : Terrace Downs Resort
Stayed x2 nights in luxury. Had amazing spa treatment. Would highly recommend the archery and clay bird shooting - Neil was a fantastic teacher. All staff were courteous and obliging. A truly magical break away

Réponse : Terrace Downs Resort
Consistent service and products across the resort. Fabulous

Réponse : Terrace Downs Resort
Accommodation was not up to scratch for "resort" status, it felt very overpriced for what we received. The front door wouldn't open completely because it was catching on the tile floor of the kitchen, the Californian king bed we were so looking forward to had terrible roll together and should probably be replaced, the heat pump was incredibly loud which meant we had to turn it off over night so we could sleep. The door onto the balcony had a dodgy locking mechanism and when we came back from dinner late that evening it was wide open....! The duvet inner was only covered by a flat sheet that was rolled over at the head end to cover it the top piece just enough. No duvet cover, no protector, nothing...that's not satisfactory at all.
Meals - Dinner, while the flavours were delicious, there was simply not enough of it, I've never paid for a meal where I still felt hungry afterwards especially not one that is four courses and has a significant price tag! Disappointed. Breakfast was just as disappointing, we paid for this when we booked our accommodation. At $25.00 a head it's overpriced and not what you would expect from a resort. The cafe breakfast menu had more appealing options and for a cheaper price as well.
The mini olympics was great fun - highly recommend to others!
We took the mountain bikes out for a ride only to discover there was no where to really ride them. Put in a couple of short tracks so the space can be enjoyed more.
All in all we won't be back. We've heard from others who've stayed a few years previous that were surprised by what we had to say so sounds like standards have slipped! Need to sort that out.

Réponse : Terrace Downs Resort
Fantastic views as we had a lovely clear day and night, Accommodation was nice huge rooms unfortunately just a few small picks. batteries were flat in tv remote and heat pump remote lucky heat pump was on or we would of been Freezing for a place like Terrace Downs would of thought these things would be checked, the staff are fantastic. Food was a big let down plate were cold. my soup was just warm, main plate was cold and food not far behind. didn't make a fuss at the time as we were with a group and was someone's birthday . we weren't the only ones to mention this the next day. Also we had a carrot cake in the café witch was very very dry and unpleasant. being a Chef myself I was looking forward to the food as I had herd it was good. We wouldn't go back unless there was something on again. not for the Food anyway .

Réponse : Terrace Downs Resort
Accommodation could do with an upgrade.

Réponse : Terrace Downs Resort
It is a beautiful resort and we really enjoyed our stay. It was a shame we didn't know you had to prebook activities such as the archery but we really enjoyed our short stay.

Réponse : Terrace Downs Resort
Rooms seemed dated and well-used. Felt like it was over priced. Being charged 1.5% surcharge for using a credit card is a thing of the 80's or a business that isn't making a profit, desperate times. When do they start charging for wages for how long you sit in the restaurant.

Réponse : Terrace Downs Resort
We recently stayed at the resort for 5 nights, and we love and always try to choose superior accommodation. It is such a beautiful property, maintained immaculately, and lovely staff. Only 1 restaurant for dinner and they couldn't deliver room service to our room due to staff numbers, however we worked around it and collected it ourselves. Highly recommended from us.

Réponse : Terrace Downs Resort

Réponse : Terrace Downs Resort
Loved the location, close to lots of activities. Brilliant views.
Accommodation was splendid. Staff were polite and welcoming.
Just little things that prevented a 5/5 rating - our villa lost power in the middle of the night, but we managed to reset the circuit breaker ourselves.
We ate at the Hunters restaurant. For the price we paid, we were disappointed by the portion sizes and desserts. Really, a bit more veggies and the dessert was average, though presented well.
Would we go back, yes. Would we reccomend Hunters, probably not for the price paid. We'd definitely stay there again and cook ourselves in a villa.

Réponse : Terrace Downs Resort
Terrace downs is a stunning location!! We had a blast clay shooting, walking and enjoying delicious food. The accommodation is lovely, warm with beautiful mountain views. Terrace downs has everything you could possibly need for a relaxing weekend away!

Réponse : Terrace Downs Resort
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.