Terracottatravel Avis 

25
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

We have used Terracotta for several trips over the last few years. Anna has always given us so many options for our trips to make them a memorable experience. And our on ground details have always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anna assisted in coordinating an amazing three country trip ending with a phenomenal villa for our whole family in Italy. The guides and excursions were top-notch.

Noté 5 sur 5 étoiles

Our Moroccan adventure proved to be above and beyond our expectations. The organisation was completely smooth and seamless and each of our guides were very knowledgeable. We stayed in some beautiful p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have had the pleasure of working with Anna on four trips: Sicily and the Amalfi Coast, Slovenia, Croatia and Montenegro, Switzerland and the Italian Lakes, and Australia. She has gotten to know u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Écrit par l'entreprise

We are a creative and cutting-edge luxury tour operator. Whatever your destination, however unusual your dreams, Terracotta Travel is your best port of call for an ultimate trip away.


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4,7

Excellent

TrustScore 4.5 sur 5

25 avis

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4,7

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Noté 5 sur 5 étoiles

Anna Mascaro made our dreams come true!

Anna made our family vacation to Italy an absolute dream come true. Her meticulous planning and attention to detail in curating every part of our trip to Tuscany were truly exceptional. From arranging delightful vineyard tours and exquisite wine tastings to securing reservations at charming local restaurants, Anna's expertise and dedication was apparent every step of the way.

The villa where we stayed was a picturesque haven, offering breathtaking views and luxurious accommodations that exceeded our expectations. The attentive and friendly staff added a touch of warmth and hospitality that made our stay truly memorable.

Tuscany's beauty and charm are unparalleled, and Anna's guidance allowed us to fully immerse ourselves in the region's wonders. Her passion for travel and creating unforgettable experiences was evident in every aspect of our journey. We are grateful for Anna's professionalism, knowledge, and commitment to ensuring that our trip was nothing short of magical. Thank you, Anna, for an unforgettable adventure in Tuscany!

1 juillet 2024
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Dear David,

Thank you so much for your glowing review of your recent trip to Tuscany.

We are grateful for your appreciation and thrilled that we made your summer vacation to Italy an absolute dream come true.

Thank you once again for choosing Terracotta Travel for your special family trip. We look forward to helping you plan more incredible adventures in the future!

Warm regards from the whole team,

Anna

Noté 5 sur 5 étoiles

London Mallorca Tuscany!

Anna assisted in coordinating an amazing three country trip ending with a phenomenal villa for our whole family in Italy. The guides and excursions were top-notch.

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recomment

We have used Terracotta for several trips over the last few years. Anna has always given us so many options for our trips to make them a memorable experience.
And our on ground details have always been letter perfect - guides on time and experienced and knowledgeable. Would highly recommend Terracotta for anyone who is looking for a unique and totally personal trip.

18 juillet 2023
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Réponse de Terracottatravel

Thank you for your fantastic review, Tessie and Bill! We’re delighted to hear that the Terracotta Travel team has made your trips memorable and seamless. We wish you a wonderful fall trip to Canada and an incredible journey through Slovenia, North Macedonia, Greece, and Croatia next year. Being our first clients heading to North Macedonia, you're truly going off the radar, and we know you'll love it!

With appreciation,
The Terracotta Travel Team

Noté 5 sur 5 étoiles

Anna and Terracottatravel are AWESOME!

We highly recommend working with Anna at Terracottatravel. She arranged an incredible trip to Paris for us - wonderful hotel, incredibly knowledgeable tour guide, scrumptious restaurants, and worry-free arrangements. She also was the intermediary for a Scenic River Cruise on the Rhone by working with the cruise lines to make all reservations and excursion plans for us.

We are working with her again on a 2025 trip to Venice followed by an Adriatic cruise to Rome. I can't tell you how comforting it is to know that we don't have to worry about a thing - Anna contacts us whenever she needs information and anticipates any and all questions we might have. In fact, we just asked her to make our flight arrangements for us as her times, costs and options were so much better than any we were able to find.

If you want to have a truly worry-free, well-planned, and incredible experience, trust Anna and her team to take care of you in all ways.

12 mai 2024
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Réponse de Terracottatravel

Thank you for your wonderful review, Marian! We’re thrilled Anna and the Terracotta Travel team provided a seamless, worry-free experience. We’re excited for your 2025 trip to Venice and Adriatic cruise. Thank you for trusting us with your travel plans.

Warm regards,
The Terracotta Travel Team

Noté 5 sur 5 étoiles

Our Moroccan adventure proved to be…

Our Moroccan adventure proved to be above and beyond our expectations. The organisation was completely smooth and seamless and each of our guides were very knowledgeable. We stayed in some beautiful places in exotic locations and really felt the magic of Morocco. We explored the markets and soux with confidence and discovered some hidden secrets along the way thanks to our local guides. Our driver was ready and waiting each day and I truly appreciated his careful driving and his attention to ensuring our journeys were safe and comfortable. Thank you Anna for providing us with this memorable adventure!

6 septembre 2023
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Réponse de Terracottatravel

Thank you so much for your glowing review. Your kind words are greatly appreciated and will be shared with Anna and the entire team. We look forward to welcoming you on another incredible adventure soon!

Noté 5 sur 5 étoiles

France

The tours, events, coordination, guides, and spacing of everything was wonderful. There was a perfect level of communication beforehand and once in location with the local partners. Fabulous trip!

5 août 2023
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Réponse de Terracottatravel

Dear Lisa, it was a pleasure to plan this trip for you, and I'm delighted to hear that everything went so smoothly. We strive to put together bespoke itineraries for each individual client, with experiences and accommodation perfectly tailored to your needs, dreams and desires. We're so glad to know yours was unforgettable - for all the right reasons!

Noté 5 sur 5 étoiles

An Unforgettable Adventure in Italy

I cannot recommend Terracotta Travel enough; I wish there was a six-star review option!
Anna gave our family the gift of a well planned, splendidly executed vacation to Italy. The time, effort and attention to detail she put into this trip is truly unbelievable. Our experience was equal parts relaxing and adventurous with a luxury flair. The hotels were breathtaking, transitions from city to city were seamless and her communication during the planning process and during the trip is unparalleled. We have made lifelong memories and are looking forward to the next trip we book with her.

3 juin 2023
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Réponse de Terracottatravel

Thank you Kiley! It is so lovely to hear how much you enjoyed your trip with us. We loved creating this trip for you, especially as it had such a strong, personal connection for you and the family. There is nothing more special than a holiday which allows you to connect deeper to your family history, create new memories, all while indulging in luxury!

At Terracotta Travel we endeavour to do this for every client we work with, give them the opportunity to forge unique and special memories. Thank you again for travelling with us, and we cannot wait to plan your next adventure.

Anna and the Terracotta team

Noté 5 sur 5 étoiles

Terracotta Travel to See the World

We have had the pleasure of working with Anna on four trips: Sicily and the Amalfi Coast, Slovenia, Croatia and Montenegro, Switzerland and the Italian Lakes, and Australia. She has gotten to know us well and the trips she plans for us take into account our particular interests and preferred travel style. She always suggests some unique experiences which add so much to our travels. We have just put the finishing touches on a trip to Morocco for this fall, our fifth trip with Anna. And we’re not finished with our bucket list yet.

8 mars 2023
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Réponse de Terracottatravel

Dear Kathy,
Thank you so much for your kind words. To me, luxury is about these personal touches and unique experiences, and it warms my heart to know this approach resonates with you. I love planning your trips and can't wait to help you continue through your bucket list. In the meantime, enjoy Australia!

Noté 5 sur 5 étoiles

Quito Ecuador and the Galápagos Island designed by Anna Mascaro, Terracotta Travel

Anna Mascaro was recommended to me by my orthodontist while we were comparing summer vacations. Once we were email introduced everything quickly fell in place. I worked directly with Anna, who is the founder of Terracotta travel. She and her team planned and tailored an exploratory trip for me to Quito Equador and an amazing 7 day cruise on a Yacht to discover the Galápagos islands. My adventure was unique, and personally tailored for me.
Anna and her team made me feel secure and confident to travel out of the US during Covid-19. I always felt safe and accepted while exploring with the locals. Anna has a network of amazing travel guides that are superb at what they do. I had support from Terracottata travel at all times. I enjoyed arriving at each new destination to find a personal note and even a nice souvenir gift at one arrival from Anna.
My trip was a truly unique and magical experience, so much that I am returning to the same area to learn more about the culture in Equador. I also plan to repeat my cruise on the same ship but take a different route.
My last trip in August 2021 was a unique and tailored experience that began the moment I arrived thru my departure home. I look forward to my next trip in June 2022 and will only work with Anna and her team for all my future exploratory trips.
Thank you Anna and the staff of Terracotta travel for treating me like a VIP always and for helping me reach my dreams.

11 janvier 2022
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Réponse de Terracottatravel

Thank you so much for your wonderful review, Lora! We’re thrilled to hear that your trip to Quito and the Galápagos Islands was unforgettable. It’s fantastic to know that our personal touch and attention to detail made you feel secure and well-cared-for throughout your travels. We’d be absolutely delighted to help you plan another epic adventure whenever you’re ready.

Best wishes from the Terracotta Team

Noté 5 sur 5 étoiles

Fantastic Birthday Celebration with…

Fantastic Birthday Celebration with girlfriends in Kardamili, Greece

Thank you Anna and team for such a fabulous experience! From the moment we were picked up at the airport to the day we left Greece our experience was just perfect!

Anna spent almost 3 years planning this trip for us, as we were arriving from different countries and the pandemic changed everyone’s plans. Anna remained flexible, professional, patient and incredibly helpful throughout this entire time and I never had any doubts that she and her team would take care of everything and that the trip would be perfect, as it was.
This was my second experience with Terracotta. First time was Peru and it was also beyond incredible.

Great choices of hotels, excursions, restaurants, activities and guides. An unforgettable trip!
Thank you Anna and Terracotta team!

Victoria Varner
Houston, TX

26 août 2021
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Réponse de Terracottatravel

Thank you so much for your kind review, Victoria! It was such a pleasure to plan your fabulous Greece birthday trip. I think it was a huge success, especially considering the challenges we overcame in the process and I really appreciate your flexibility, patience and positive attitude throughout it all. Thank you again for trusting us with your special trip, I can't wait to start planning your next fabulous getaway!
Thank you again, let’s stay in touch, Anna

Noté 5 sur 5 étoiles

I have known the founder Anna Mascaro…

I have known the founder Anna Mascaro for several years now and when she left Jacada to set up terracotta travel I knew she had what it takes to run a high calibre boutique travel company so followed her without a second thought! Fast forward to today I am so pleased to be lucky be lucky enough to be a regular client of Terracotta travel. Their philosophy is to tailor each visit, each experience to your preferences and she and the team go out of their way to create a one of a kind itinerary made for you. They are constantly updating their network and have a consistent vetting process to all experiences, guides and hotels they use. I trust Anna and her team whole heartedly and have had the pleasure of longer exploratory trips such as Columbia as well as short and sweet weekend get aways (Kauai most recently!). I look forward to many more unique experiences in the years to come as travel re-opens and will personally vouch for terracotta travel time and time again!

9 juin 2021
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Réponse de Terracottatravel

Thank you very much for your kind words. It was such a pleasure crafting your most recent Kauai getaway and I'm thrilled to hear how much you enjoyed your time there. I have loved planning adventurous and immersive Sheena-style trips over the past several years and I look forward to creating many more adventures for you all over the world, Baja next! Thank you for your continued support and for trusting Terracotta with your travels.

Noté 5 sur 5 étoiles

Viaje a Tenerife Norte

El viaje a Tenerife Norte que nos ayudó a planificar Ana de Terracota fue una maravilla.
Desde el hotel donde nos alojamos, las excursiones, visitar el Teide, kayak por los acantilados de los gigantes, el parque rural de Anaga...
Una delicia!
Muchas gracias Ana!

19 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Our Perfect California Honeymoon!

Working with Terracotta Travel was an excellent experience! Anna helped us plan our honeymoon, which was after our nuptials in November 2020.

What started as a full-fledge international honeymoon, quickly turned into a California wine country domestic mini-moon due to the pandemic. Anna supported our changes throughout the planning process. Leading up to our trip, California was experiencing devastating wildfires. Even then, Anna was updating us and monitoring the local climates and safety standards daily. Terracotta Travel was with us every step of the way during the times of uncertainty.

Anna and her team did not miss a single detail with the travel planning. The itinerary was perfectly customized to our individual needs and wants out of our trip, and on-site support was there every day. From the flights to lodging to dining, everything was perfectly planned--all we needed to do was follow our schedule, which was the ideal balance of active time and leisure.

My husband and I had been to Napa and Sonoma numerous times separately, and neither of us had ever had such a unique experience. Of course, we loved our private wine tasting tours, but one of our favorite experiences was exploring the agriculture of Sonoma and Marin counties during our stay at stunning Bodega Bay. This is something we wouldn't have experienced without Anna's expertise.

Whether it is within the United States or anywhere abroad, Terracotta Travel is the best way to plan your trip. Whether it's luxury, adventure, relaxation, or all the above, Anna and her team will make sure your experience is perfect for you.

Thank you, Terracotta Travel, for everything!

28 février 2021
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Réponse de Terracottatravel

Hello Lydia,

Thank you so much for your kind words. It was such a pleasure creating these experiences for you and Adam on your special mini-moon. Now let's get you off to the Galapagos!

Speak soon,
Anna

Noté 5 sur 5 étoiles

A truly personal and unique boutique travel experience

I have worked with Anna Mascaro the founder of Terracotta travel now for 5 years and she is by far the best from my experience with boutique travel agents over the past decade. She has helped plan and tailor trips for me across the world including Guatemala, Mexico, Croatia and most recently Colombia. Every experience has been unique, personally perfected and I have felt so nurtured every step of the way. Anna has a passion for creating truly unique journeys and really takes the time and effort from the moment you plan a trip through to the very last day of your journey. She has created a wonderful company and leads by example for the team at Terracotta. I look forward to another decade of exploring and will always consider Anna and her team my first point of call for any exploratory trip I plan! X

7 janvier 2020
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Réponse de Terracottatravel

Hi Sheena,

I have loved working with you and planning unique and life changing trips the past 5 years. I look forward to planning many more trips and sending you to all corners of the world. Thank you for the kind review and for your continued business.

Speak soon,
Anna

Noté 5 sur 5 étoiles

Absolutely Wonderful Experience in Morocco

I hired Terracotta Travel to orchestrate and plan a 7 day trip with my clients for a Transformative Intensive in Morocco in November 2019. I heard about them through a friend who did similar style trips, and from start to finish, was so happy with how everything went.

Anna was always responsive and helpful, pulling out new ideas and working with my needs and suggestions to really help us put together a unique itinerary that would meet the needs of my clients as they transformed over the course of the week.

Our conversations leading up to the trip were always productive and inspired, and especially while on the ground in Morocco, I felt so well held and cared for by our team at Terracotta Travel and the week flew by totally seamlessly.

They really made an effort to understand the purpose of our trip and match us with guides and activities that were resonant with what we wanted, and were also happy to receive feedback and adjustments as they were needed (because theory is never perfectly aligned with reality, especially in Morocco).

I will absolutely work with Terracotta again in the future, as they have really blown me away in the way they orchestrate a trip and especially how they communicate and we felt so well cared for from start to finish. Thank you!

27 novembre 2019
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Hi Antesa,

I loved working with you to provide a truly transformative trip for your clients in Morocco. The whole team enjoyed experiencing your trip through the lovely photos you sent. Thank you for trusting us with this trip, we look forward to working with you again.

Best wishes,
Anna

Noté 5 sur 5 étoiles

What a great experience..

What a great experience... They made us feel like family

31 août 2019
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Hi Suzy,

Thank you for the comment. We loved helping you and Paul plan your trip, and look forward to making your dream trip to the Nordics and Croatia come true!

Best wishes,
Anna

Noté 5 sur 5 étoiles

Thank you Terracotta Travel for…

Thank you Terracotta Travel for organizing such a wonderful trip this summer to the Greek Islands!

We sailed in a catamaran for a week and it could not have been better. Super comfortable and spacious, each bedroom had its own bathroom and shower.

The captain and the crew were sensational. Every wish was fulfilled in a perfect way. Very respectful and flexible at the same time.

The food was excellent with fresh meals prepared everyday. Even when needing to improvise the food was cooked to perfection.

I have nothing to say but compliments to the hard working staff who made our vision of a beautiful vacation come true. We had a fantastic time with our friends and family. We would consider doing again and again!

24 août 2019
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Hi Estela,

We are so glad you had a wonderful time in Greece! We loved hearing about your catamaran luxury cruise and how much everyone enjoyed it! Thank you for trusting the Terracotta team in planning your trip, we are looking forward to making your next dream vacation to South America come true.

Speak soon,
Anna

Noté 5 sur 5 étoiles

Amalfi Jewels and the English Countryside

My husband and I just returned from a two week trip to Amalfi and London. The trip had many moving parts, including meeting up with my brother and his wife in Italy, catching a the two night Harry Potter play in the UK, and tailoring my interests in science, nature, and animals throughout the trip. We were kept in the lap of luxury, and enjoyed every minute of our trip. Thanks Team Terracotta!!

24 août 2019
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Hi Thomas,

Thank you so much for your kind words. This trip was truly one-of-a-kind and I loved crafting these experiences for you and Darren to enjoy together. Thank you for trusting Terracotta with your trip—we look forward to creating more fabulous vacations for you in the future!

Best wishes,
Anna

Noté 5 sur 5 étoiles

Terracotta Travel offered a very…

Terracotta Travel offered a very professional and friendly service. It was refreshing to work with Anna who was always pleasant to deal with and had some fantastic ideas. I never felt like I was being pressured into booking something and she looked after our budget as if it was her own. I would highly recommend!!!

20 mai 2019
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Réponse de Terracottatravel

Hi Charlie,

Thank you for the kind words! We will always work with any specific requests and needs you may have. At Terracotta you will always be our main priority.

Best wishes,
Anna

Noté 5 sur 5 étoiles

Terracotta Travel planned a…

Terracotta Travel planned a unforgattable Mallorca holiday for me and my husband. We are already looking forward to planning our next trip to Iceland in the capable hands of Anna and her team. Thank you Anna for everything, you are a very thorough and caring travel planner!

21 avril 2019
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Hi Yolanda,

We are so happy to hear you and your husband loved your holiday in our homeland of Mallorca. You’ll absolutely love to explore the land of fire and ice, especially in the winter!

Best wishes,
Anna

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