4 weeks no notifications and now I have a letter saying use of 3rd Party apps to book driving tests is no longer legal and using a company can result in cancellation of test. Emailed company for com... Voir plus
L'entreprise a répondu
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4 weeks no notifications and now I have a letter saying use of 3rd Party apps to book driving tests is no longer legal and using a company can result in cancellation of test. Emailed company for com... Voir plus
L'entreprise a répondu
Extremely poor service , one offer but not reserved for us but on general sale so no different to you going on to the dvla website and being patient. They are unwilling to refund our fee. Given that t... Voir plus
Listen, it obviously isn't ideal that services like these feel necessary in order to get a test near and close to you. Some could argue companies like these buying up dates and reselling them aggravat... Voir plus
I was offered 2 test date options within 24 hours of signing up. The first date was only one week away. It didn't work with my schedule so I refused the date and was offered another one (a month away)... Voir plus
DRIVING TEST CANCELLATIONS You need your license now, not in 3 months. What if you could get a driving test tomorrow rather than your current test? With our driving test cancellation service, you can. We help you nail down these elusive driving test cancellations so you can take your test as soon as you want to. We’ll do all the hard work and search for driving test cancellations. Once we find one that suits your schedule, we’ll give you a call and see if its a suitable time. It’s that simple. You could have your license as early as tomorrow.
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A répondu à 8 % de ses avis négatifs
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Quick and speedy test change. Within 4 hours of signing up we had a test for 12 hours later. Great service and worth the payment.
Absolutely ridiculous scam! Paid £70 and read that they guarantee you get a test within three weeks and they are held for you for a short time so you can accept/decline. Only ever got very last minute ones, next day or a few days later. Every single time I clicked from the email to my account they were gone, this was when the email had literally just been received. Surprise, surprise the money back guarantee doesn't apply because they sent these fake ones through. Do not waste your money!
I purchased their Autobook service, and requested a refund after a test was not found after a month of searching. There is a refund period mentioned in the FAQ, however, they refused to honour this.
I processed a chargeback with my credit card. But DriveUltimate are so petty, as a result they access my DVSA account and cancelled my driving test!
No chance of getting a refund even though they didn't find a test for me. Waste of £150! I also asked if as a gesture of goodwill I could transfer to another person seeing as they wouldn't refund me, but that was a no too! So they don't find you a test and won't refund you - that is my experience.
it is waste of money. As they said we no need to stand in a queue that is totally wrong because we have to wait for long day to find test .
Test ultimate don't have contact details as the numbers are never picked up and they don't refund. You are also at risk of other test booking on your licence being cancelled by them in bid not to refund. Emails are not replied. The app and your data is totally controlled by them. No opt out and you cab not paise or resume search. Pleas be careful.
Please avoid them, they act like fraud and do not refund clients. They also don’t have contact method. No one ever pick up call or reply email. Your future test is at risk of being cancelled by them if things go wrong as they don’t want to refund.
The app only allows you register and you don’t have control of your data, no opt out, no pause search. They control everything and will not refund. They take money before even searching.
Test Ultimate is a very porus run organization. There is no opt out option, poor customer service and they also cancel your test if you book else where just for the fact they don't want to refund you. There is never any one available to pick up the call. The app is only design to only register and they control your data as you don’t have option to opt out.
Managed to get a fast cancellation within a few days of signing up brilliant
This whole thing feels like a scam to me. I paid for the advanced booking about 4 months ago and wanted to book a slot in September. For the whole 4 months, nothing happened, and tonight at 11:00pm I got a notification telling me my test has been booked at tomorrow at 09:07am. Who can arrange everything within 10 hours??? Even my instructor won't be available in such short notice and I can't even prepare a car for my test. What's worse, because the test date is tomorrow in 10 hours, when I had no choice but to cancel my test, my 62 pounds of booking fee was non-refundable too. It is very unreasonable to give candidates such short notice.
Less than one star . DO NOT BUY!!
I have reported to Trading standards this is a con
Got charged for two packages and when I did not accept or decline a test date they suspended my package . I had no option to do either as it had expired/gone to someone else within minutes
. Have reported to bank also
Awful service they send you an offer that you have minutes to reply in. There is no customer service response apart from mails saying that they will get back to you within 5 days, which they don’t.
If you do not accept or decline your offer in the first few minutes the option is no longer there and they make your account inactive!!! It’s a scam
So good, literally got a test the next morning. Confirmed it by that same evening. Just wow
I paid for Test Ultimate’s AutoBook Plus service, which promised dedicated searching, SMS/email notifications, and a money-back guarantee. They auto-booked me a driving test slot with only 1 hour’s notice, making it impossible for me to attend. Their policy states you must give 24 hours’ notice to change a booking yet they gave me no such notice.
When I contacted them, they refused to change the slot or refund me, insisting the booking “matched my preferences,” despite the fact that the short notice made it unusable. The “money back guarantee” was meaningless in my case, and I was told I’d have to pay again if I wanted a different date.
In my opinion, this service is misleading and fails to protect customers from unworkable bookings. I would not recommend them to ANYONE.
One of the worst platform. You can’t contact them. Wasting of money and time. Unreliable and scammers .
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