All good so far. Professional and friendly experience. Quick turn around on design and approval. Quick to take my deposit. Just waiting for the gates to turn up. Advised 5 week lead time
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I called TFS for advice about type of outside gate lock would be best. The person informed me an advisor regarding this would call me to offer advice. I received the call soon after and the advice off... Voir plus
L'entreprise a répondu
Really pleased with TFS today. My disabled mother now has accessible emersion heater controls downstairs. She is delighted. TFS were polite and friendly, easy to contact, and did an excellent job. No... Voir plus
L'entreprise a répondu
Another fantastic 5-star review for Matt! His service is truly outstanding. I often reach out with little to no knowledge of the products—just a few photos from the team—and Matt immediately knows e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Quincaillerie
- Fournisseur d'aluminium
- Magasin d'accessoires hardware
- Fournisseur de verrous
- Magasin d'équipement de sécurité
Écrit par l'entreprise
TFS Direct, the home of TFS Direct aluminium gates, and trusted supplier of security gate hardware and access control systems . Locinox UK GOLD partner. Recognised for the highest levels of technical knowledge and support and for offering gold standard customer service.
About TFS Direct
Écrit par l'entreprise
- TFS Direct, a leading name in the supply of aluminium gates, and the specification and supply of security gate hardware and access control systems.
- Choose from our 4 gate ranges; Ignite - Our standard range of aluminium driveway and side gates. Over 25 designs that can be manufactured in any RAL colour and a selection of woodgrains. Also available in stock sizes for a more cost effective option Edge - A premium bolted range of gates manufactured with a thicker profile that can be provided as a swing or sliding gate. Ideal for those looking for a more robust aluminium gate. Elevate - Our premium welded product also available in cantilever style. Manufactured in any RAL colour and a range of woodgrains. Dynasty - Looking for something a bit different? The Dynasty is a range devoted to the ornamental style. A premium welded product, the Dynasty range allows you to keep the traditional feel to a property. A trusted name in the supply of security gate hardware, working directly with businesses and customers to provide the best products on the market. TFS Direct are a GOLD distributor for Belgian manufacturers Locinox and work with leading manufacturers Borg, Codelocks, Exidor, AES Global, LIFE Automation and Squire.
Coordonnées de contact
Unit 11-12 Springvale Business Centre, CW11 3HY, Sandbach, Royaume-Uni
- 0330 700 3030
- sales@tfsdirect.co.uk
- tfsdirect.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
items well described and support…
items well described and support available for applications. prompt delivery, what more is there to say really.
13 novembre 2025
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review and for the feedback. We are always happy to help.
Spare parts
Matt and other members of staff were very helpful and made my purchase go smoothly as I didn’t have a clue on what was needed, he sent I’ve a link of the part that was needed and the purchase went smoothly.
28 novembre 2025
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review. Great to hear that we were able to help.
The communication was outstanding from…
The communication was outstanding from start to finish. The delivery met all my expectations, and the packaging was superb. The product was just what I wanted. Overall, it was a delightful buying experience, and I am extremely grateful!
5 janvier 2026
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind words. Always happy to help, and thank you for your order .
Réponse de TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Called in for a gate handle
Called in for a gate handle, not only did Emily and Greg sort my issue, I ended up leaving with a new custom handle ..more than happy with the customer service fantastic 5* experience. WELL DONE
9 décembre 2025
Avis spontané
Réponse de TFS Direct
Thank you for taking to time to post a review. Great to hear that we were able to help.
Excellent service and arrived faster…
Excellent service and arrived faster than originally informed. Well packaged and a good price.
5 décembre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind feedback.
Réponse de TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Explained perfectly
We had a new gate, from the manual I had no idea how to change code. Phoned Emily and was guided through step by step. Perfect service plus didn’t have to wait on hold for hours on end.
5 décembre 2025
Avis spontané
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Great to hear that Emily was able to help, and we will ensure this is communicated to her and the team.
The product i ordered was very nice.
13 novembre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind words. Always happy to help.
Paid for next day del but came the day…
Paid for next day del but came the day after I.e. two days.
17 novembre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review. We would like to apologise for the delay. We shipped the order on the day it was received, but on this occasion we were let down by the courier. So while this was out of our control, we always take full responsibility of an order until it is safely in our customers hands. Hopefully everything else about your experience dealing with us was positive, and again, we apologise for any inconvenience caused. The issue has been reported to our accounts team who have refunded the extra that was paid for a next day service.
Réponse de TFS Direct
Thank you for taking the time to post a review. Great to hear you were happy with the service.
Very prompt delivery of a very good…
Very prompt delivery of a very good product. Thank you.
22 octobre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments. Always happy to help.
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind words.
Réponse de TFS Direct
Thank you for taking the time to post a review. Always happy to help.
Best Pricing around
10 octobre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Staff were very helpful and the order…
Staff were very helpful and the order dealt with smoothly.
15 septembre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind comments.
Excellent communication throughout
Excellent communication throughout
Delivery as promised
Excellent packaging
Product exactly as ordered
Pleasant shopping experience, thank you so very much!
7 octobre 2025
Réponse de TFS Direct
Thank you for taking the time to post such a detailed review .Always happy to help in any way we can.
Good overall service & delivery
30 septembre 2025
Réponse de TFS Direct
Thank you for taking the time to post a review and your comments on the service.
Happy customer
Very efficient service from start to finish. Product excellent, delivery spot on, updates on the delivery timescale very useful. I highly recommend this company.
5 octobre 2025
Réponse de TFS Direct
Thank you for taking the time to post a delivery. Always happy to help.
Réponse de TFS Direct
Thank you for taking the time to post a review, and for the kind words. Great to hear you were happy with the service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.