Marta Silva at RT Booth
I met Marta Silva at RT Booth optician. She was very professional and helpfully explained everything as we went along. The consultation room was rather cluttered with opticians equipment and the consultation chair was unable to rotate the full way to make it easy to listen to the speaker. There was a small fridge in the room which kicked in with a low buzz. Marta did deal with that, but had to climb over some of the equipment to achieve it.
Réponse de The Hearing Care Partnership - Birkenhead
We're happy to hear about your recent professional and helpful experience with Marta. It's wonderful to know that she provided helpful explanations during your consultation. We appreciate your feedback about the consultation room set-up and Marta's efforts to address the noise. We'll certainly take your comments on board to make improvements in the future. Thank you for sharing your experience!