The Hearing Care Partnership - Oakham Avis 7

I had a hearing test with Elaine at the Oakham branch. The whole process was really good and the technology was impressive, with results sent by email shortly afterwards. Elaine herself was very helpful and gave me some useful advice. Happy to recommend to others.

I have been a loyal customer of Langrick and Coe opticians in Oakham Rutland for many years, so when I noticed a display of hearing aids whilst having my annual eye test I enquired about having a hearing test.
My wife had been complaining about the volume I had the television on in the evening, so it was a sensible idea to investigate the new types of hearing aid available
In early May a made an appointment to see Elaine Clifford. She was very knowledgable and professional and carried out a thorough test of my hearing using numerous pieces of equipment.
I researched the Oticon systems and set my mind to a level of expenditure I was prepared to go to.
At the next meeting, with my wife accompanying me, the benefits and facilities of the Oticon More 1 we’re shown to outweigh the cost I had set so and I ended up choosing to most expensive version (I convinced myself this was a lifetime purchase and that I would regret it if I didn’t)
I am glad I did
The sound quality is superb and the control you have from the Oticon App is great (I use it a lot)

There is something that anyone new to hearing aids must be aware of though, as I am still struggling with it, is the amplification of your own voice, and the occlusion of your ears (try talking with your fingers in you ears and you will see what I mean)
This is not an issue when conversing with others but is a disturbance when you are reading a story to a child. Your own voice gets in the way of the intonations you would normally use.
I have had the hearing aids for a month now and often forget I have them in. I hear the birds and the traffic and no longer live in a quiet bubble.
However, When I take them out at night and pop them in their little charger unit, which looks like a rabbits ears, I am back to wondering what my wife is saying and not being able to hear again

Elaine thoroughly assessed the situation and suggested actions that could help me with all the information I needed sent to me very efficiently.

Nice friendly service.

Good result after swapping over some equipment. Nice to have the hearing test added too.

Wonderful service. The new hearing aids do all that they promised. It may be a lot of money but you do get what you pay for. Elaine was friendly and courteous and made the whole experience a pleasure.

Elaine was absolutely fantastic, informative and helpful. Saw me at short notice and ran a hearing test as well as a Tympanometry test

Elaine Clifford has provided a wonderful service to my elderly mother. She has sought to always provide best advice and have the clients best interests at heart at all times. Her patience has been extraordinary in seeking to find the optimal hearing aide for my mother. I would have no hesitation at all in recommending her to anyone.