They put my payout requests on hold. I got flagged by the risk team without any precise reason saying I might have multiple accounts linked with multiple email IDs. I just have one account profile wit... Voir plus
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Lisez les avis des autres
★★★★★ Just passed another The5ers Futures challenge! 🚀 I’ve had another really good experience with The5ers. The challenge was clear, the rules were easy to understand, and everything worked smoo... Voir plus
L'entreprise a répondu
I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... Voir plus
L'entreprise a répondu
This is my second future account with 5ers, today they activate it for me. I'll try to keep this account at least to the first payout 😀 as I lost my first account because I traded reclusely and didn'... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.
Coordonnées de contact
Israël
- the5ers.com/futures
4,4
Excellent
206 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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support service is really helpful
3 août 2026
Réponse de The5ers Futures
Hi Reddy,
Thank you for your kind feedback! We're delighted to hear that you found our support team helpful.
Providing reliable assistance is always our priority, and we wish you continued success on your trading journey!
Dịch vụ hỗ trợ nhanh
2 août 2026
Réponse de The5ers Futures
Dear Sonhka,
Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.
If you need anything, please feel free to reach out.
Very good!!!
26 juillet 2026
Réponse de The5ers Futures
Hi Nguyen,
Thank you for your great review! We're happy to hear you're having a very good experience with The5ers.
We appreciate your support and wish you continued success on your trading journey.
I am trading with the5ers for a while…
I am trading with the5ers for a while and decided to give a try to futures accounts.
I bought several accounts and blew them up through my own fault. However, I bought an account the day before yesterday and managed to get it funded.
While I was trading, though, I tried to open a position on MGC. The market was completely frozen and not working. The Blackarrow platform still allowed me to open a position (1 micro), which—due to a platform bug—resulted in a massive spread. As soon as the position opened, it showed a loss of $1,200, causing my funded account to be terminated.
I spoke with two support representatives who, to date, have only managed to open a ticket with their technical team; I have received no feedback so far. No compensation has been offered either, leaving me simply waiting and out of pocket due to the failure of their trading platform.
A terrible experience. I don't think I'll be buying any more challenges or continuing to work with them.
4 août 2026
Avis spontané
I had an initial hiccup where my…
I had an initial hiccup where my evaluation account was terminated under the allegation that I held an overnight position. However, this was incorrect: neither the trading platform nor the website dashboard showed any open positions. Furthermore, I run the exact same operation on another account and have never had any issues.
I contested the decision for several days, sending detailed screenshots from both the platform and the dashboard of both accounts as proof. Today, I received a reply from the support team apologizing for the misunderstanding and granting me credit to acquire a new account of the same type.
Technical or interpretation errors can happen in any company, but what truly defines the quality of a prop firm is how they handle problems. I am very grateful for their attention, fairness in analyzing my evidence, and speed in correcting the situation. My trust in their support has been fully restored. Highly recommended!
Thanks for the David to suport
29 juillet 2026
Réponse de The5ers Futures
Hi Rodrigo,
Thank you for taking the time to share your experience. We really appreciate your patience while we reviewed the issue, and we're glad we were able to resolve it fairly and restore your confidence in us. We'll also be sure to pass your kind words on to David.
Thank you for your trust, and we wish you continued success with your trading journey!
You track traders strategy
You track traders strategy, and whenever I make too much profit, you always find a way to make me lose it all. This is a repeating pattern with every account I have with you. Today, for example, the chart didn't work on your shitty Blackarrow platform for the instrument where my strategy indicated I could have made a lot of profit today, when I was about to enter. Because of this error, I had to trade something else and lost. You intentionally mess with traders whenever they are in profit. The worst I have ever tried
UPDATE:
Following this review, The5ers reached out privately regarding my feedback. However, instead of taking responsibility or resolving the issue, their priority was simply to protect their narrative by making me look incompetent and deceitful.
Their public response is just more polished PR spin to look professional—doing the exact same thing they did in our email exchange. They claim this was just "reduced market activity and wider spreads," which is completely false: the chart was not working at all, while updating seamlessly on every other platform I use.
Instead of addressing their failure, they chose to twist my words, dismiss my experience, and hide behind legal boilerplate to evade accountability. I regularly pass challenges with other prop firms without issues; the problem here is how this company treats clients when something goes wrong.
Prospective clients should take note: based on my experience, when a problem occurs, do not expect fair treatment—expect endless excuses, PR spin, and zero accountability.
14 juillet 2026
Réponse de The5ers Futures
Dear Gergo,
Thank you for taking the time to share your feedback. We understand how frustrating it is to miss what you believed was a high-quality trading opportunity and how disappointing it can be when a trading session does not go as planned. We also appreciate that you took the time to provide detailed information, allowing our team to investigate your concerns.
After reviewing the information you provided, including the timeframe and instruments involved, our technical team investigated the reported behavior of the MGC futures contract during the period in question. The review found no evidence of a platform malfunction or server-side issue affecting your account. Instead, the market was in the normal month-end futures contract transition period, during which trading volume and liquidity shift from the expiring contract to the next active contract. During these periods, reduced market activity can result in infrequent price updates, wider spreads, and charts that may appear delayed or less responsive as they reflect the available market data.
We understand that you believe this affected your ability to execute your intended Gold trade and ultimately influenced your decision to trade a different instrument. However, while we appreciate your explanation, the subsequent MNQ trade was entered manually and independently, and we are therefore unable to attribute that trading outcome to a platform error or make adjustments to the account based on that loss.
We also want to address the concern that The5ers intentionally interferes with profitable traders or manipulates platform behavior. We categorically reject this allegation. The5ers does not monitor individual trading strategies for the purpose of disrupting trades, nor do we manipulate charts, execution, or platform functionality based on a trader's profitability. Our success depends on providing a fair trading environment where traders who perform well can continue to grow within our programs.
We recognize that this outcome is not the one you were hoping for, and we respect that you may disagree with our conclusions. Nevertheless, after a thorough review by the relevant teams, we remain confident that the trading results accurately reflected the market conditions at the time, and our decision is final.
We sincerely appreciate your feedback, as it helps us continue improving both our platform and the overall trader experience. We wish you all the best in your future trading endeavors.
Best regards,
The5ers Futures
The freedom it gives to clear the…
The freedom it gives to clear the evaluation in single day is commendable
23 juillet 2026
Réponse de The5ers Futures
Dear Saurabh ,
Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.
If you need anything, please feel free to reach out.
Réponse de The5ers Futures
Dear Luis,
We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.
If you need anything, please feel free to reach out.
so far so great
so far so great , i got payouts and the support was helpful and the accounts fees are pretty low and competitive , best spreads aswell in prop firm market
30 juillet 2026
Réponse de The5ers Futures
Hi there,
Thank you for sharing your experience! We're delighted to hear you've received payouts successfully and that our support, competitive account fees, and trading spreads have met your expectations.
We truly appreciate your trust and wish you continued success and many more payouts on your trading journey.
I paid for a 150k futures account and…
I paid for a 150k futures account and my money was debited from my card. For 3 days now no account issued, no acknowledgment of payment. The most frustrating part is the support team that were so slow. I got a message from the trader support agent named Godwill to send the screenshot of payment and since then no response. Pls refund my money or issue the product I paid for. I rated 5ers and have been can versing for them but with this I don’t know…. . Pls do the needful as soon as possible.
27 juillet 2026
Avis spontané
Réponse de The5ers Futures
Dear Oluwabukola,
Thank you for sharing your experience.
We’re sorry for the frustration and confusion caused by the payment issue, especially given the time you’ve spent trying to resolve it.
We have reviewed the transaction and the additional information you provided, including the payment details from your bank. Our payment processor confirms that the transaction was marked as failed on our side, meaning the funds were not successfully captured or received by The5ers.
We understand that the transaction may appear as completed or deducted in your banking app. However, when a card payment is rejected by the merchant’s payment gateway after the bank has authorized the transaction, the funds can remain temporarily held within the banking/payment network. In this situation, The5ers does not have possession of the funds and therefore cannot issue a refund for a transaction that was never successfully received by us.
Our team has reviewed the matter and provided the available transaction information and guidance on how to follow up with your bank so they can trace and release the funds.
We understand that this is not the outcome you expected, and we sincerely apologize for the inconvenience this situation has caused. We appreciate your patience while the transaction was investigated and hope the matter can be resolved with your bank as quickly as possible.
As the transaction has been reviewed and the available information has been provided, we will consider the matter closed from our side.
We wish you all the best.
Best regards,
The5ers Futures Team
A shocking turn of events
I have to give 5ers the benefit of the doubt with the issues i had. Although it took some time all my issue were resolved by David. Even though i had breached the scaled account that had wrongly been given to me, they reactivated my prior account that was wrongly closed and had my balance and profit that i had achieved reinstated regardless of the lost trades on the breached account. I was honestly shocked to receive such a resolution as i cant image any firms retroactively looking past a breached account and putting things right as they were ment to be. Not to mention the fact i received my payout in less than 48 hours of my request. All in all i have to say im overwhelmingly please with house 5ers have gone about the issues ive had and their ethical business practices. Thanks again
29 juillet 2026
Avis spontané
Réponse de The5ers Futures
Hi Joshua,
Thank you for taking the time to share such a detailed experience! We're glad we were able to resolve the issues you encountered and restore your account and its balance and profits appropriately. We're also pleased to hear your payout was received in less than 48 hours.
Your patience and understanding throughout the process mean a lot to us. We truly appreciate your recognition of our efforts and ethical approach, and we wish you continued success in your trading journey!
I love The5ers
29 juillet 2026
Réponse de The5ers Futures
Dear Abdelah,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
Great so far
Great so far, uncomplicated, quick at responding, good tools and platforms. Will try to update if I make a first payout!
28 juillet 2026
Réponse de The5ers Futures
Hi there,
Thank you for sharing your experience! We're glad to hear you've found the platform straightforward, our response times quick, and our tools helpful.
We appreciate your trust and look forward to celebrating your first payout with you. Wishing you continued success on your trading journey.
Trust The5er
I received help very quickly when I encountered a problem, and I am very satisfied with the support. Thank you very much!
21 juillet 2026
Réponse de The5ers Futures
Hi Le,
Thank you for your feedback! We're delighted to hear our support team was able to assist you quickly and resolve your issue.
Your satisfaction means a lot to us, and we wish you continued success with The5ers.
Réponse de The5ers Futures
Hi there,
Thank you for your feedback! We're glad to hear you're enjoying your experience with our Futures program.
We appreciate your support and wish you continued success in your trading journey.
Best prop firm future
27 juillet 2026
Réponse de The5ers Futures
Dear Hoang,
Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.
If you need anything, please feel free to reach out.
Easy rules
Great prop firm! The rules are very simple, clear, and not hard to achieve at all if you have good risk management. Highly recommend
27 juillet 2026
Réponse de The5ers Futures
Dear Vlad,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
Réponse de The5ers Futures
Dear Anuj,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
They can't handle issues
They can't handle issues. The issues part of your lossing they don't refund and even when you purchase they toke more than the challenge in the debit card.
20 juillet 2026
Avis spontané
Réponse de The5ers Futures
Dear Mohamed,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, and we understand how disappointing it is to lose an evaluation account, especially when you believe technical issues may have contributed.
After carefully reviewing your case, our team thoroughly investigated the concerns you raised regarding your account balance, realized P&L, risk management behavior, and trailing drawdown calculations. Based on that review, we were unable to identify any discrepancies that affected your account or any evidence that the account was terminated incorrectly. Your account reached the applicable maximum loss limit in accordance with the program rules, which is why it was closed.
Regarding your concern about the amount charged to your debit card, the amount collected is the price displayed during checkout before the purchase is completed. If a bank applies additional fees related to currency conversion or international transactions, those charges are determined by the payment provider or your bank rather than by The5ers.
We understand that this outcome was not the one you were hoping for, and we appreciate that you took the time to raise your concerns with our support team. Every report we receive is reviewed seriously, and when a genuine platform issue is identified, we investigate it thoroughly. In your case, however, our review did not find grounds to restore the account or issue a refund.
We appreciate your feedback and remain committed to providing fair evaluations, transparent rules, and consistent support for all traders.
Best Regards,
The5ers Team
First prop firm I got engaged & very…
First prop firm I got engaged & very technical platform I like it and want to stay connected with firm for my bright future.
16 juillet 2026
Réponse de The5ers Futures
Dear Nishant,
Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.
If you need anything, please feel free to reach out.
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