They put my payout requests on hold. I got flagged by the risk team without any precise reason saying I might have multiple accounts linked with multiple email IDs. I just have one account profile wit... Voir plus
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Lisez les avis des autres
★★★★★ Just passed another The5ers Futures challenge! 🚀 I’ve had another really good experience with The5ers. The challenge was clear, the rules were easy to understand, and everything worked smoo... Voir plus
L'entreprise a répondu
I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... Voir plus
L'entreprise a répondu
This is my second future account with 5ers, today they activate it for me. I'll try to keep this account at least to the first payout 😀 as I lost my first account because I traded reclusely and didn'... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.
Coordonnées de contact
Israël
- the5ers.com/futures
4,4
Excellent
206 avis
Demande des avis aux clients
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Great experience
8 juillet 2026
Réponse de The5ers Futures
Dear Caua,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
Réponse de The5ers Futures
Hi there,
Thank you for your feedback! We're delighted to hear you consider The5ers a great prop firm for futures trading.
We appreciate your support and wish you continued success throughout your trading journey!
Réponse de The5ers Futures
Dear Trader,
Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.
If you need anything, please feel free to reach out.
Réponse de The5ers Futures
Dear Ariuka,
Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.
If you need anything, please feel free to reach out.
Customer service is exceptional.
13 juillet 2026
Réponse de The5ers Futures
Dear Amal,
We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.
If you need anything, please feel free to reach out.
The 5ers
⭐⭐⭐⭐⭐
A reliable prop firm with clear rules and a smooth trading experience. The platform performs well, and the support team is friendly and professional. Everything has met my expectations so far.
2 juin 2026
Réponse de The5ers Futures
Dear Israr,
We're so pleased to receive your positive feedback. Thank you for your support! We hope to continue providing you with top-tier service.
If you need anything, please feel free to reach out.
Réponse de The5ers Futures
Dear Maison,
Thank you for taking the time to share your feedback with us.
We're sorry to hear that your experience left you feeling disappointed. We understand how frustrating it can be to encounter issues while trading, especially when they affect your overall experience.
After reviewing your case, we investigated the issue with your account and provided you with a detailed explanation of what occurred. We were also pleased to resolve the matter with you privately, and we're grateful that we were able to reach a solution together.
Our team is committed to ensuring that all accounts are reviewed fairly and consistently, and whenever a trader raises a concern, we take the time to investigate it thoroughly before reaching a conclusion. We also strive to provide assistance wherever possible to help our traders continue their journey with us.
We appreciate your cooperation throughout the process and thank you for giving us the opportunity to address your concerns directly.
If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always happy to help.
We wish you the very best in your trading journey and hope to serve you again in the future.
Best regards,
The5ers Team
Réponse de The5ers Futures
Dear Hovhannes,
Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.
If you need anything, please feel free to reach out.
Excelente!!!
29 juin 2026
Réponse de The5ers Futures
Dear Tomas,
Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.
If you need anything, please feel free to reach out.
Worst trading platform made only to…
Worst trading platform made only to loot traders. It's black arrow app is also very disgusting. If u try to place an order in simulate account it get placed in real account too without your acknowledgment and that's not the only worst part, failed orders due to apps internal server error also get punched in the background without u even notice. It only meant to make u fail challenges and fill their pockets
2 juillet 2026
Réponse de The5ers Futures
Dear Surendra,
Thank you for sharing your feedback.
We are sorry to hear that your experience with the BlackArrow platform led to this level of frustration. However, we must clearly state that The5ers does not manipulate accounts, place trades intentionally against traders, or operate the platform in a way designed to make traders fail.
After reviewing your case, our team contacted you directly by email and addressed the concerns you raised regarding trade execution, account synchronization, and the platform behavior you experienced. We take technical reports seriously, especially when a trader believes an order was not handled as expected or that there was a discrepancy between environments.
To clarify, trading activity is reviewed based on server-side records, account logs, and platform data. Orders are executed according to the selected account environment, market conditions, and platform configuration at the time. If a technical issue is reported, our team reviews the available data internally and provides clarification or corrective action where applicable.
In your case, the matter was reviewed and a goodwill resolution was provided to your account to support you moving forward. We also followed up with you directly regarding this resolution.
While we understand that you may still feel disappointed with the outcome, we want to clarify that The5ers operates with defined trading rules, risk parameters, and review procedures. Our platform and processes are not designed to disadvantage traders. When concerns are raised about execution or platform behavior, we review the available server-side data and account logs carefully, and where appropriate, we provide clarification or a fair resolution.
Should you need any further clarification, please reply to our email thread, and our team will be happy to assist.
Best regards,
The5ers Team
SCAMMER (EDIT - Got my payout)
I have bought a 150k futures account, passed it and made a profit of 6800. Then I requested a withdrawal of 4500 and It got failed under 2 mins of requesting. Is this a scam firm ?
edit - I have received my payout .It was a technical glitch , thats why my payout was rejected.
7 juillet 2026
Réponse de The5ers Futures
Hi Shivam,
Thank you for updating your review and giving us the opportunity to resolve the issue. We're glad the payout rejection was identified as a technical glitch and that you successfully received your payout.
We truly appreciate your patience and understanding, and we wish you continued success on your trading journey. If you ever need assistance, our team is always here to help!
Deny one's own mistakes and shift the…
Deny one's own mistakes and shift the risks onto the client.
30 juin 2026
Réponse de The5ers Futures
Dear Xiaofei,
Thank you for sharing your feedback.
We are sorry to hear that you were disappointed with the outcome of your account review. We understand how frustrating this situation must have been, especially where there was confusion around the overnight holding notification.
To clarify, overnight holding permissions depend on the specific account type. On Day Trading accounts, positions are not permitted to remain open overnight or past the market close, and a breach of this rule may result in account termination according to the program rules. The overnight holding allowance mentioned in the notification applies only to specific Swing account conditions and does not override the rules of a Day Trading account.
After reviewing your case, our team contacted you directly by email to explain the situation and clarify the difference between Day Trading and Swing account overnight holding conditions. We also acknowledged that the notification may have caused confusion regarding what was permitted on your specific account type.
We understand that you may still disagree with the outcome, but the account decision was reviewed according to the applicable program rules and account type. Our team remains available through the existing email thread should you need any further clarification.
We wish you all the best in your future trading journey.
Best regards,
The5ers Team
Réponse de The5ers Futures
Dear Biraj,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
Support team is unable to support
The trades taken on black Arrow futures were not not correctly added to the dashboard. The support team was unable to help and mentioned they have escalated it to their senior team, which never responds back.
27 juin 2026
Réponse de The5ers Futures
Dear Trader,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience left you feeling disappointed.
Following your review, we made several attempts to reach out to you directly via your support ticket in the hope of discussing your concerns and addressing any remaining questions. Unfortunately, we did not receive a response, so we were unable to continue the conversation with you personally.
We would also like to clarify that your case was thoroughly reviewed by our Technical Team. After conducting a detailed investigation, they provided a comprehensive explanation of what occurred on your account, including how your dashboard calculations were derived. Based on the review, we confirmed that your account behaved in accordance with the applicable program rules and that no technical error affecting your account was identified.
We understand that this may not have been the outcome you were hoping for, and we recognize that waiting for technical investigations can be frustrating. However, our priority is always to ensure that every case is carefully reviewed and that any conclusions we provide are accurate, transparent, and consistent with our trading rules.
We remain committed to assisting our traders whenever questions arise. If you would still like to discuss your case or if there is any new information you believe should be reviewed, we would be more than happy to reopen the conversation and assist you further.
Thank you again for sharing your feedback. We value every review, as it helps us continue improving both our platform and the support we provide to our trading community.
Kind regards,
The5ers Team
Réponse de The5ers Futures
Hi Arhaan,
Thank you for your kind feedback! We're delighted to hear you've had a seamless experience and that our team has earned your trust.
We truly appreciate your support and wish you continued success on your trading journey!
Minha experiência com vocês foi…
Minha experiência com vocês foi fantástico. Tudo perfeito.
26 juin 2026
Réponse de The5ers Futures
Hi there,
Thank you for your wonderful feedback! We're thrilled to hear your experience with us has been fantastic and that everything met your expectations.
We appreciate your support and wish you continued success in your trading journey!
My account gets breached before…
My account gets breached before touching EOD drawdown limit, I missed a $1000 trade due to this,that entry was identified by hours study and all.If i able to execute that trade I can get back to 25000 and would get a huge buffer zone for coming trades
26 juin 2026
Réponse de The5ers Futures
Dear Shameel,
Thank you for sharing your feedback.
We are sorry to hear that you are disappointed with the outcome of your account review.
After reviewing your case, we contacted you directly by email and provided clarification regarding the account closure. Your Daytrade 25E Futures account was closed because the account reached the maximum loss limit based on real-time floating equity.
For this account type, the starting balance was $25,000, with a $1,000 maximum loss limit, meaning the equity must remain above $24,000 at all times. If floating equity drops below this level, the account is automatically flagged for termination according to the program rules.
We understand your concern that the final balance appeared above the breach level. However, futures prices can move very quickly, and there can be a short delay between the moment the floating equity breaches the limit and the time the platform completes the closing orders. During that brief period, the market may move back, which can make the final displayed balance appear higher than the actual breach level.
Our team reviewed the account internally, and the server-side data confirmed that the floating equity breached the maximum loss level in real time.
We understand how frustrating this situation can be, especially when you had planned another trade afterward. However, once the loss limit is reached, the account is closed according to the applicable Futures program rules.
Should you need any further clarification, please feel free to reply to our email thread, and our team will be happy to assist.
Best regards,
The5ers Team
I like it because it works also whit CTrader
Ik got funded,platform Black Arrow
I love that graphics there’s
Only tha actives and símbols have to he better
2 juillet 2026
Réponse de The5ers Futures
Hi Jorge,
Thank you for sharing your experience! Congratulations on getting funded, and we're glad to hear you're enjoying trading with cTrader and the Black Arrow platform. We also appreciate your feedback regarding the available assets and symbols.
We truly appreciate your support and wish you continued success on your trading journey!
Amazing prop firm
Amazing prop firm, very clear rules, insanely fast response from support team, got paid within said timeframe. Overall amazing.
2 juillet 2026
Réponse de The5ers Futures
Hi Denis,
Thank you for your amazing review! We're delighted to hear you appreciate our clear rules, fast support, and timely payout process.
We truly appreciate your recommendation and wish you continued success on your trading journey!
Read carefully before buying
Read carefully before starting a challenge.
Probably the worst prop firm I have traded with and don’t recommend to anyone, I got funded on a 50k futures account and it took maybe 1 week for it to get activated after maybe 100 emails.
After getting funded I could not access the platform to trade on and when I finally could access it I couldn’t even see the profit or loss I made on my trade and this eventually led to account termination because of their shitty platform.
Also their customers support is awful you will never get any help.
Trust me when I say this!!! Rather pay 500$ to FTMO or fundingpips rather than paying 100$ for a 5ers account.
2 juillet 2026
Réponse de The5ers Futures
Dear Sejo,
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to face activation delays or platform-related concerns after reaching the funded stage.
After reviewing your case, our team contacted you directly by email to address both the funded account activation delay and the technical concern you raised regarding the BlackArrow platform.
Regarding the platform concern, our team reviewed the server-side data and confirmed that the terminal connection and asset configuration were synchronized correctly. The BlackArrow platform uses multiple customizable windows, and real-time floating P&L is available when the platform layout and account modules are configured correctly.
In your case, the trades were executed correctly on the server side, and the account was terminated after the applicable risk limits were reached. Based on the account data, we are unable to manually reactivate the profile after a valid breach.
We understand this is not the outcome you expected, but the case was reviewed by the relevant team, and a detailed explanation was already provided to you directly.
If you need any further clarification, please feel free to reply to our email thread, and our team will be happy to assist.
Best regards,
The5ers Team
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