Our cartoons mounts with three delivery times given us but I must say when we got her Car back it was superb. They had fully validated. It came back in immaculate the work they did was absolutely firs... Voir plus
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Lisez les avis des autres
I was kept well informed of the work and when it was happening. The whole team at Accident Repair Hub are really friendly and accommodating. When I wasn't quite happy with the finish they came out and... Voir plus
Returned the car on time, but with damage to plastic trim that wasn’t there when they collected it. They replaced the trim the same day, claiming they forgot to replace it and had ordered the trim and... Voir plus
L'entreprise a répondu
Had an accident insurance company took my car to a garage in Mitcham when I saw reviews of the the garage were not good at all . So I contacted the insurance company and asked them I wanted my car rep... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Coordonnées de contact
Copthorne Bank, RH10 3JF, Crawley, West Sussex, Royaume-Uni
- 01342 713415
4,4
Excellent
77 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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I had to wait for a courtesy car
I had to wait for a courtesy car , bur apart from that i was happy with the service i got .
12 octobre 2026
Our cartoons mounts with three delivery…
Our cartoons mounts with three delivery times given us but I must say when we got her Car back it was superb. They had fully validated. It came back in immaculate the work they did was absolutely first class so I would highly recommend them.
16 octobre 2026
Professional and friendly
I was kept well informed of the work and when it was happening. The whole team at Accident Repair Hub are really friendly and accommodating. When I wasn't quite happy with the finish they came out and sorted it straight away. I would recommend them.
30 septembre 2026
Was originally told work would take no…
Was originally told work would take no more than a week, however work didn’t start until a week later, wasn’t informed work on car was completed so had to wait another 4 days until my car was returned.
6 octobre 2026
Friendly and professional staff
Friendly and professional staff. Went out of their way to help and ensure car was ready on time.
2 octobre 2026
Best customer care I've seen in a very long time
We were left in a very tricky position thanks to an unhelpful car hire company and car dealers not engaging with us. Simon and his team genuinely listened and sympathised with our stressful situation and saved the day by sorting the car hire problem for us. They were the only ones who understood the seriousness of our predicament, with disabilities to try and manage. Excellent customer care!
1 octobre 2026
Avis spontané
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
car in service fairly quick good…
Once car in service fairly quick good job , could of done with up date how long they would have car
25 septembre 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Positive Repair
Took quite a long time, principally because car had to be repatriated from France, so not responsibility of Accident Repair Hub.
Actual repair work, so far, appears to be very good. I've had no issues
18 septembre 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Returned the car with additional damage
Returned the car on time, but with damage to plastic trim that wasn’t there when they collected it. They replaced the trim the same day, claiming they forgot to replace it and had ordered the trim and had it in the workshop. They returned the car the same day, still with a slight mark on the rear door trim that was specifically pointed out to them on collection. Would recommend everyone looks carefully at their vehicle before it’s repaired and when it’s returned.
18 septembre 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for your feedback. We apologise for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Had an accident insurance company took…
Had an accident insurance company took my car to a garage in Mitcham when I saw reviews of the the garage were not good at all . So I contacted the insurance company and asked them I wanted my car repair from ARH Copthorne they agreed and they done a wonderful job . Highly recommended.
24 septembre 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good customer services and prompt…
Good customer services and prompt delivery of services
16 septembre 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent work
Firstly, the men was really polite and nice. Secondly, the CAR is done really nice no problem whatsoever.
9 septembre 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Well what can I say about Accident…
Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept informed at all times what the plan was and how the repair was going ..and when it was all completed. A special shout out to Sam though who was so professional at all times and nothing was a problem and needs to be recognised for he’s Customer Service. The work completed was of a high standard and can’t fault anything of the work. Definitely would use them again.
11 août 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The repair itself was great and would…
The repair itself was great and would merit a 5, they did a really good job
4 août 2026
Réponse de Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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