Accident Repair Hub LTD - Farnham Avis 

77
•
TrustScore 4.5 sur 5

4,5

4, Romans Business Park, GU9 7SX Farnham, Hampshire, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Overall, a great experience. My car was transferred to Chichester so it could be repaired more quickly. This was much appreciated; however, my only criticism is that when Chichester completed the repa... Voir plus

Noté 4 sur 5 étoiles

Good efficient service, Katie on reception was very friendly, informative and helpful! The accident repair on my car was first class and the car had been cleaned and looked shiny and new when I picke... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was pretty much kept informed of what was going on took a little longer but that was waiting for parts .


À propos de l'entreprise

  1. Garage automobile

Écrit par l'entreprise

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Coordonnées de contact

  • 4, Romans Business Park, GU9 7SX, Farnham, Hampshire, Royaume-Uni

  • 01252 978750

4,5

Excellent

TrustScore 4.5 sur 5

77 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(77)

346 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The repair took 2.5 months and I'm not…

The repair took 2.5 months and I'm not happy with the alignment of the panels at the rear of teh car.

4 juin 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

We're sorry to hear about your experience and would like the opportunity to put things right. A member of our team has tried to contact you regarding your concerns. Please get in touch with us at your earliest convenience so we can discuss the matter and work towards a resolution.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Helpful and friendly staff. Repair dealt with speedily. Good job.

2 juin 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Noté 5 sur 5 étoiles

Toyota repair.

They made a good job of my repair and done this in a timely manner.

21 mai 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 1 sur 5 étoiles

The vehicle was returned with very poor…

The vehicle was returned with very poor workmanship
Fixings where missing from the bumper and trims
The paintwork had parts missing over spray and paint runs

The workmanship is way below standard and may even be dangerous due to fixings being missing

8 mai 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for. We have been in contact with you to attempt to resolve this and are awaiting your response.

Noté 5 sur 5 étoiles

Company kept me up to date with the…

Company kept me up to date with the repair status and were always courteous and professional. My car was returned cleaned and as soon as possible once all repairs were completed.

18 mai 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Kept in contact Great service with me

Kept in contact with me
Polite, friendly service
Pickup and Delivery Service great.

1 mai 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Quick and easy

Easy to understand they explained it to me so that I could know what was going on and where and when the car was taken.

21 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 3 sur 5 étoiles

Used my fuel to transport car

Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively meant I'd paid for the transportation fuel costs at a time when pump price is very high

28 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.

Noté 5 sur 5 étoiles

In my experience

In my experience, they were brilliant. Handled my case well and was informed along the way

6 octobre 2025
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Absolutely amazing company to use

Absolutely amazing company to use. So helpful! Would highly recommend! Thank you so much to all the team 😃

20 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 1 sur 5 étoiles

Do not use this company

Do not use this company. Took my car to another repair shop without my or the insurance company's permission. Then extorted cash out of me to pay for the petrol to get my car back. Never contacted me to tell me what the repair on my car was going to be and have never apologised for causing a number of faults which the main dealer had to resolve. Car was returned with crap sticking right through the paintwork and had to go back twice to repaint the car again.

No one has ever apologised to me directly or even contacted me to explain why my car was removed from the authorised location let alone compensated me for any of the issues. I have not ever heard why my car had to go back twice to fix issues which should have been immediately picked up by anyone with eyesight in a QA check.

11 décembre 2025
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.

Noté 5 sur 5 étoiles

My car was collected at the expected…

My car was collected at the expected time and returned five days later having been repaired well within the ten days quoted.
On inspection the bodywork repair appears to be excellent with the car restored to pre-accident condition!

24 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Recommended

Quick in responding to email, create an estimate and collect the van. Quick repair. Lovely and competent customer service (thanks Katie C.!)

15 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Aygo repair


The process was made very easy by helpful and efficient staff. Timings worked well and the vehicle looked like a new car on its return. I was kept informed of the progress of work.

23 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Friendly service and excellent repair…

Friendly service and excellent repair job. You could never tell there was ever a scratch on the door in the first place.

15 avril 2026
Avis spontané
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Amazing customer service

Bodywork was good but mainly the girls in customer service were amazing

15 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

Katie iand Dean were friendly, supportive and helpful

Katie in the office was so supportive and helpful and told me everything that was going on, including that you were waiting for a part to come in.
My vehicle was repaired promptly considering that Easter came soon after and you were able to give me the type of courtesy car i asked for.
Dean who collected the car and delivered it after was also friendly, supportive and helpful. Thank you

13 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

The excellent communication we had with…

The excellent communication we had with you reassured us that we were in good hands. The car was returned quicker than expected, in apparent excellent condition and it had been washed too!

13 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 5 sur 5 étoiles

easy hassle free

simple process, quick turn around and good communication

2 avril 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Noté 4 sur 5 étoiles

The finished job good but took longer…

The finished job good but took longer than expected

20 mars 2026
Logo de Accident Repair Hub LTD - Farnham

Réponse de Accident Repair Hub LTD - Farnham

Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus