Absolutely fantastic service, communication and product. I can’t wait until next summer to get more use out of our stunning parasol and base. The price is worth it. I’m definitely going to buy one for... Voir plus
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I purchased a parasol last year and love it that much I purchased another this year along with a beautiful base. Delivery was quick and great communication from the team. I would definitely recommend,... Voir plus
Not very happy “again” second time I’m ordering this umbrella only to be disappointed “again” that I’m NOT going to get it. This time delay is due to Ramadan which I’m rather perplexed about, they sh... Voir plus
Fabulous company to buy from , From start to finish, Alison was a delight to deal with and speak too. So lovely and friendly. I just love my parasol and base and I may just have to order another para... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Ethically Produced Parasols and Homewares Handmade in Bali by Artisans Distributed in the UK
Coordonnées de contact
Direct Two, B69 3EG , Oldbury, Royaume-Uni
- alison@thebalinesetradingcompany.com
- thebalinesetradingcompany.com
4,3
Excellent
25 avis
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Brilliant service
Brilliant service, absolutely stunning parasol will definitely being looking to purchase another very soon
27 mai 2024
Disappointing
Disappointing. A couple of days after I placed the order I received an email to say the item was out of stock. I received the refund but it really bugs me when websites advertise items that are not in stock especially when I try very hard to support smaller independent retailers.
27 novembre 2023
Another great purchase
I purchased a parasol last year and love it that much I purchased another this year along with a beautiful base. Delivery was quick and great communication from the team. I would definitely recommend, your garden will look beautiful and will stand out 😎
6 septembre 2023
Avis spontané
Delightful
Delightful, friendly, efficient service, beautiful product, and I was kept informed regarding the time frame for delivery. Excellent all round.
23 juin 2023
Yet to receive, huge disappointment
Not very happy “again” second time I’m ordering this umbrella only to be disappointed “again” that I’m NOT going to get it. This time delay is due to Ramadan which I’m rather perplexed about, they should have stated online there would be delays! Ramadan happens every year! It means I have to wait over 6 weeks I’ve just been told (end of May) huge disappointment. :(
Last time I ordered online and paid, only to be told afterwards it was out of stock & had to be refunded!
11 avril 2023
Lack of instructions to fix adornments
The parasol arrived with a bag of adornments and no instruction how to fix them to the parasol
23 octobre 2022
Happy Customer
This is the second parasol we've bought and we love it. Arrived within a couple of days - couldn't be more satisfied!
7 septembre 2022
This umbrella is absolutely stunning
This umbrella is absolutely stunning! So delighted with it, thank you. Should I store it inside when it’s raining?
3 septembre 2022
Beautifully packaged and swift delivery…
Beautifully packaged and swift delivery I was so excited to receive a touch of Bali handmade and stunning item
16 août 2022
Ordered weeks ago and still not…
Ordered weeks ago and still not delivered and no feedback as to why....
3 juillet 2022
Very efficient and friendly service
Very efficient and friendly service. Sustainably packaged which is a big plus to me. Will definitely use them again
5 février 2022
Parasol & Base
Fabulous company to buy from , From start to finish, Alison was a delight to deal with and speak too. So lovely and friendly. I just love my parasol and base and I may just have to order another parasol ☂️
25 septembre 2021
Réponse de The Balinese Trading Company
Oh thanks Carmel that means so much and my lovely customers make it all worth while Alison
Réponse de The Balinese Trading Company
Thank you
Beautiful Parasol
Beautiful Parasol. The craftmanship is exquisite and I love the fact they are not mass produced. The customer service and communication were excellent and it was delivered quickly and well packaged. I will definitely be ordering another one next season.
20 septembre 2021
Réponse de The Balinese Trading Company
Thank you so much I’m delighted you are happy it means a lot!
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