The Biskery Avis 

376
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you so much for the amazing bespoke branded biscuits you created for our client's 25th Anniversary Ball. They were the perfect table favour and looked absolutely fantastic. Our 250 guests lo... Voir plus

Noté 5 sur 5 étoiles

We recently did another order from the Biskery for a launch event held at Xero and her service was beyond words fantastic! She was super quick to reply, and made sure that the cookies were packaged... Voir plus

Noté 5 sur 5 étoiles

Exceptional Service and Wonderful Support! A huge thank you to Holly, Saskia, and all the lovely ladies at The Biskery for their wonderful service, kindness, and support. We truly appreciate the... Voir plus

Noté 5 sur 5 étoiles

The Team at The Biskery were really kind to donate a batch of branded cookies for our charity's Deaf Club, making the evening extra special for everyone involved. Communication with them was smoo... Voir plus

À propos de l'entreprise

  1. Boulangerie

Écrit par l'entreprise

We create branded and personalised biscuits handmade to order. Corporate, wedding favours & special occasion gifts.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

376 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(376)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Fantastic biscuits gave 4 but deserves…

Fantastic biscuits gave 4 but deserves 5* but unfortunately when bitten into one of the biscuits contain ‘hair’ presumably from a pastry brush.
Regardless of 1 hairy biscuit I’d happily use them again, easy to use web site and a brilliant service and most important fabulous yummy biscuits that received loads of compliments!

29 mai 2024
Logo de The Biskery

Réponse de The Biskery

Hi Alison, Thank you for your honest review and letting us know what happened to your order. I will send you a follow up email now as well.

Thanks,
Saskia

Noté 5 sur 5 étoiles

Choice of products and service outstanding

So glad I found this company online. The products and service were fabulous. The packaging was secure, pretty and appropriate for the biscuits. The communication on order and delivery expectation was super efficient. I ordered both the jam & iced designs. My dentist and his team loved the flavours and quality. Can’t wait to order again

2 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic biscuits for International…

Fantastic biscuits for International Women's Day. They look exactly like my design. Communication with The Biskery was excellent, they answered a query I had very quickly. I will definitely be recommending them to others!

29 février 2024
Noté 1 sur 5 étoiles

Received these biscuits as a 'special…

Received these biscuits as a 'special birthday' treat. The biscuits were tasteless and really didn’t look at all 'special'. I then googled how much these were and was pretty horrified at the cost. Honestly absolutely nothing special about these at all 😢

25 février 2024
Avis spontané
Logo de The Biskery

Réponse de The Biskery

Hi Debbie,

I'm sorry to see your review.

Especially since we already received a 1-star review (see below) about this exact same order three days ago with your experienced voiced in it.
We provided a refund 7 days ago, but perhaps you didn't know this.

Best wishes,
Saskia

Noté 1 sur 5 étoiles

Awful avoid

Awful avoid
Biscuits sent to wrong address to start with, company were no help, got a refund.
Ordered two lots at different addresses both ending up at one address. Recipients said biscuits where Awfull a infant school child good do better and the taste was bland to be polite,

27 février 2024
Avis spontané
Logo de The Biskery

Réponse de The Biskery

Hi,

I hope you are well. I am sorry you have felt the experience you had with us was so bad that it led you to write a 1-star review telling others to avoid our business.

I appreciate that things went wrong with your order and we have taken full responsibility for this over email communications and by refunding you (before this review was written).

As for the taste of our biscuits, I cannot argue with you on that. Taste is very personal. All I know is that our biscuits have been awarded on taste by the guild of fine food and we have not had that type of feedback before. But our products will not be to every single person's taste.

If you have any questions or other concerns then please don't hesitate to contact me.

Thanks,
Saskia

Noté 5 sur 5 étoiles

THANK YOU

The Biskery kindly donated 200 biscuits for York & Scarborough NHS Staff - they are beautifully packaged and taste even better! They were so well received by our staff members and the kindness and generosity goes such a long way!
Thank you so much to the team - you're all doing an amazing job. We will definitely be in touch for future events!

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service - and delicious!

We ordered x250 personalised biscuits from The Biskery for a Valentine's Day desk drop at the office. They arrived on time, well packaged and they are delicious! Perfect for an office treat as they come individually wrapped. Would 100% recommend!

14 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Will Use The Biskery Again

Easy to order. Good communication. Biscuits arrived on time and with good protective packaging. Can't say how they taste as we have yet to try one, but they certainly look good.

9 février 2024
Noté 5 sur 5 étoiles

Firstly the biscuits are delicious

Firstly the biscuits are delicious. I've tried Lebkuchen from the Christmas markets, but these are another level of scrumptiousness.

Ordering was easy, regular updates, and now I get to share the Biskery happiness with someone else!

15 décembre 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus