George Moran is wonderful at customer service. He answered all of my questions and resolved my issues. Kudos to that man.
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Lisez les avis des autres
Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hes... Voir plus
L'entreprise a répondu
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there o... Voir plus
L'entreprise a répondu
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer ser... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Build Card
Informations provenant de diverses sources externes
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Coordonnées de contact
Etats-Unis
- (800) 634-9558
- thebuildcard.com
4,7
Excellent
627 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Yeah George Moran.
George Moran is wonderful at customer service. He answered all of my questions and resolved my issues. Kudos to that man.
13 avril 2026
The gentleman had knowledge
The gentleman had knowledge, respectful, affective, and very quick
10 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse : The Build Card
Thank you! It was our pleasure.
Réponse : The Build Card
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
I have been trying to activate my card…
I have been trying to activate my card for months and every time I go to use it they say it declined
30 novembre 2025
Avis spontané
The Representative was professional and…
The Representative was professional and resolved my issue.
27 octobre 2025
Outstanding Customer Service from Jean!
Jean, the person with whom I spoke, was very gracious and helpful. She has outstanding customer service! I felt appreciated, and she was able to help me resolve the issue I had called about. The Build Card is fortunate to have her on your team!
18 septembre 2025
Associate was able to solve an issue in…
Associate was able to solve an issue in a matter of minutes that at least 6 others had not been able to correct over the course of several weeks.
19 août 2025
Friendly represenative and resolved my…
Friendly represenative and resolved my card issues
14 août 2025
The experience was great
The experience was great. The assistant got right to the problem at hand. She spoke clearly and was very polite.
Thank you.
8 avril 2025
Réponse : The Build Card
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
Réponse : The Build Card
Thank you for the kind words! We are always here when you need us.
Réponse : The Build Card
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
Customer service a+
Customer service promptly closed the account with no rebuttal. I have not experienced that with other companies.
6 février 2025
Réponse : The Build Card
Thank you for the kind words! We are always here when you need us.
Representative helpful
Representative helpful and understanding. Helped with establishing a plan to assist in getting account back on track. So thankful.
17 janvier 2025
Réponse : The Build Card
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Patient and Concerned.
The guy I talked with was very patient and listened. He was quick with the answers to my questions. Concerned about what was going on with me and my situation.
15 janvier 2025
Réponse : The Build Card
What a great compliment for Jimwell! We will recognize him for his efforts in taking care of you. Thanks!
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